I brought my car here with a very scary engine overheating problem. Joe was attentive,…read moreprofessional, and patient explaining things to me. He was quick to call me back later that day with the diagnosis and price - my car was ready the next day. I want to add that I first took my car problem to Southwest Auto (where I bought the car) and they "couldn't do anything without an engine light on at the time". They changed my oil and sent me on my way, with my car definitely still a danger on the road. Thank you all at Kelley for your great service! Definitely recommend.

Never been to a more insulting car dealership in my life. They thought they could try to basically…read morerob me on a deal but I'm smarter than that. Salesman thought I was stupid but I'm not. I went in prepared and what they proposed was very insulting at best. Wouldn't buy a matchbox from them.

SAM ROCKS!!! What a great experience! Sam was so pleasant and helpful. If you need a new vehicle…read moreThis is the place to go! Mr Rick rolled up his sleeves to help transfer heavy equipment over to new truck from our old one! Now that is good service! Above and beyond. Go to them, they got it going on there!!!!!

Excellent service and friendly service! Been doing business with them for years! We have done…read moreplenty of business!

I've serviced my car (s) there, I've rented cars there ( Dave Renner is The Man!! ) and I will end…read moreup buying a Toyota there soon. They've always treated me well at Evans and the team is made up of Good People. I'd certainly recommend friends and family pay them a visit for any of their car needs. Added bonus... Doug Morris has been my insurance agent with Evans Insurance Network for the last year and he called me one day just to tell me he could save me fifty bucks a month by simply switching me to another one of their insurance carriers. How cool is that? I don't have to make the calls to various insurance companies - Doug Morris does it for me!! I'm telling you, there is no better Insurance agent. I saved a hell of a lot more than 15%, more than double that actually. Evans Toyota is a class act organization. I've read some of these reviews on here and it shocks me... Sometimes the only reviews a place gets on this Yelp are negative and in this case, the company services a hundred people every day for a reason - Good People = Good Service. Check into this place for your next car service, rental, purchase, tires, parts - even your auto insurance and you'll be most happy you did.

My roommate has been staying out in Fort Wayne In she was looking for a Toyota dealer to do oil…read morechanges on her car when she found this dealership. In the beginning they were good to the point she purchased a extended maintance program. She took her car in the beginning of June before she drove out to Ca. She wanted then to check her fluids, filters,and oil change. When she got to Ca she asked if I would take her car for a drive since it didn't feel right. The car vibrated all over the place I took it to our local tire store for them to check the tires out. They found that almost all the weights on the tires were gone. I checked the fluids which were all low I checked the air filter and noticed a K&N filter I placed in her car before she left to go back there was not there also the cabin filter was very dirty. When she returned she had to get another oil change and told the service guy what took place in Ca. Telling him about the tires which he's response was I don't believe that happened. Ummm excuse it did I was standing there when they took the tires off and there was no weights. Also meantioned regarding the 80.00 K&N filter which was brand new and there a sticker on the box not to remove it. Nothing didn't say a word not offered to reimburse the money lost with what they took out and I had to repurchase for her. Then You get to the cabin filter which was black and covered in leaves leaves from the house she is staying at. After she told me what took place when she got back getting it serviced I wanted to file a complaint regarding all these issues. I have called no call back went on line and filed a complaint NOTHING. So now since shel be back there for a little longer she is looking for a new mechanic to wrk on her car. Since this place dropped the ball and practically called her a lier.

Researching and buying a vehicle from a distance is not typically an easy task but Ron Blum and the…read moreVorderman staff were quick to respond to inquiries, very professional with those responses and made the entire process clear and easy on me. All those that I came into contact with were helpful and genuine; a customer-centric culture and true sign of a well managed dealership. At the end of the day, I bought a vehicle that more than met expectations for a great price! Highly recommend them.

I went in to try to make a deal on a car and they offered me about $7,500 less on my trade in than…read morewhat KBB and JDM Power said was a fair value. When I pointed this out, the first sales manager claimed they get their values "from blue book, red book, black book, etc...". Then I talked to the second manager and pointed out that "red book" is not a real source. He claimed the first manage was just using a figure of speech. If I am there to make a deal with real money, I don't want to be told made up data and try to cover it as a "figure of speech." Then, I asked the second manager to show me the numbers that they were seeing for my truck's value. He printed me a piece of paper claiming JDM said it was worth 26,700, adjusted to 27,750. When I got home, I looked it up on the JDM website and the website said the average trade-in value was 31,100. I called that manager back and pointed out the difference, which he did not have an explanation for. Overall, my experience was terrible. If you want to deal with a dishonest dealer and get ripped off, this is the place for you. I will be shopping elsewhere going forward and would recommend you do the same. The best part of the experience was the free cup of coffee while I waited.

We were very impressed with TIMOTHY DITONTO and Big City Cars. We are disabled and lost our car…read morelast week. Timothy answered my call, "came to pick us up" and had us at hello. Kind respectful and delivered honesty and everything we were looking for as we are on a fixed income. Thank you for getting us back on the road again Big City Cars. ASK FOR TIMOTHY FOR A GOOD CAR EXPERIENCE.

Had been texting a salesmen for 2 days. Never happened to mention the car I wanted to look at was…read moresold so when I showed up they had me look at different car. They refused to tell me the price-only asked me "what I want my payments to be". Got my keys and left. Felt like a scam dealership. Just list your prices! How hard is that.

This review is for the service department. I always get great help from Jeremy. Oil changes are…read moreless expensive at this dealership than other oil change businesses. I also had our transmission fluid changed. I just pull into the service area, check in with Jeremy and give him the key and I can relax in the seating area with free coffee. Doesn't take long at all. Some folks say oh, it must be expensive going to the dealer. I haven't found that to be the case at all. And I know it's done RIGHT.

Terrible customer service do not buy from this place. They do not stand behind their cars. They…read morewill not fix any problems.

Highly recommend hiring college students who hustle for jobs and go above and beyond to make their…read morecustomers happy with their work. Eagle Auto Detailing come to you. They worked on my Dad's vehicle from the driveway - hooking their cleaning machines to our water and electrical. It was very convenient. And since I could not be there when they arrived, I shared the garage code and keys so they could drive the vehicle out of the garage. They proved to be super trustworthy. They even showed me how to use the Venmo app to pay & tip them. You won't find more thorough, affordable, hard-working young men anywhere. Next time I am back in Fort Wayne, I plan on having them detail my WI truck,

Excellent response time and service! Great value and mobile…read moreservice ! Highly recommend for interior clean and detail.