Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

We had the pleasure of working with Roseann Shannon and her staff at 5 Star Mortgage during our…read morerecent home purchase. Roseann was extremely thorough in arranging our lending. She saw us all the way through process, and was even thoughtful enough to make an appearance at our signing at the title company, and brought us a closing gift. I would highly recommend 5 Star Mortgage if you're in need of a home loan!

Scott helped guide me through my home buying process! He made sure I got the best deal and made me…read morefeel comfortable in my decision. Thank you.

This was a really frustrating and disappointing experience for us. We were told our loan would…read moreclose by a certain date, but due to thier poor communication with the appraiser and an inaccurate report we missed that deadline and had to pay for a revised appraisal ourselves . later we were told the loan terms had to change to hgher rate and fee because of how our company is structured - something we had disclosed from the start. After weeks of delays and unexpected costs, we had to switch lenders to move forward. It was a stressful and disappointing process that could have been avoided with better communication and attention to detail. We regret not going with other lender from the beginning.

I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

They made the financing part of home buying process quick and easy. Amazing Communication! I was…read moreguided through the whole process by Franco and his always friendly team.

Mr. Eli Barlow is the finest gentlemen I have ever dealt with. Village Capital is a winner, If I…read morehad just 20 of Mr. Barlow's I would be rich..... Im a 100 % disabled veteran from the Vietnam Era and I found out what people say "thank you for your service" Eli means it in a real sense of the words.. Mr. Barlow does not play games, he means what he say's and his word is like having a gold bar in your hand. He is patient and listens to his customer. I have used three brokers in the past and none has been greater than Mr. Barlow, not even close. So listen, to what I say, use no one else. Thank You Eli if I could give you 100 stars I would gladly.

Absolutely the worst customer service I've ever dealt with consistently. I call in twice a month…read morewithout fail, and every single time the experience is frustrating. Their system will not allow bi-monthly payments to be made online and properly applied to your loan, so you're forced to call in just to have your payments processed correctly. Each call begins with five minutes of redundant and excessive verification questions, including whether I occupy the home, which I've answered dozens of times. I'm told it's for "verification," but there's no real way for them to confirm that anyway, so what's the point of repeating it twice a month? Then I'm asked--every single time--how I prefer to be contacted: call, text, or email. I've answered this repeatedly, and now I simply refuse to respond because it's absurd and unnecessary. Some reps let it go, but more than half become rude or downright confrontational, insisting I answer before proceeding. And if you ask to speak with a manager? Good luck. You'll usually be told they won't transfer you unless you're "fully verified," which is not true--I've been transferred before without going through the full script. It feels like they just make up rules to avoid helping you. I've left reviews before, and I'm clearly not the only one there are hundreds of complaints about this same poor service. Yet nothing ever changes. This company seems committed to making things as inconvenient and frustrating as possible for their customers.

No windows to all bathrooms I feel like I cant even breathe nothing to open and the sink is too…read moresmall for 3000 sq ft the carpets while vacuuming you can pull some fiber stuff. To be honest the only thing I want is the interest for VA buyers We've been here for over a little 2 months and I'm telling my husband to sell it and find somewhere else.. but he said closer to VA hospital

So far, Dr. Horton and the team from sales reps to the construction manager have been awesome. They…read moreare totally worth their five stars. I walked the house every phase and made sure it was done currently and no short cuts where made. There have been very minor warrenty issues within the first 30 days, and they have been out to fix them with a matter of hours, usually less than 24 hours. I like to think of them as like bugs. Which happens everywhere. Now, the only part that they lose a star is how you call a smart home a smart home. When you do not include the brains of the home. To me, that is saying your home is smart. But, you have to figure out how to make it smart. By paying someone else who understands it. Even though you just spent a ton on the house. So, it makes you wonder if Dr. Horton can halfway do something. Where else are they skipping?

Holly and her team at Vision Home Mortgage were PHENOMENAL! They moved very quickly and got us…read morethrough the mortgage phase so smoothly! Will definitely recommend to all my contacts and will personally use again. Thank you, Holly!

Holly and her team are TOP NOTCH!!! We've had the pleasure of working with her for a few years now,…read moreand every time she exceeds expectations! She works quickly, gets things done, but most of all she puts us FIRST. The level of attention and consummate professionalism is unlike any others I've come across. Made the mistake of not using her ONE TIME...never again!!!! Holly is THEEE BEST!!!!!

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

I refinanced my home with Dave. Dave did a great job of working hard to get us the best rate and…read moreclose within only a few weeks. He is very easy to work with and very knowledgeable and you can tell her loves helping people. If you want the job done right, go with Dave. He won't let you down! I recommend him 1000%. Thank you so much Dave!

We refinanced our second home with David. It was complicated but David never gave up. Would I do it…read moreagain with David YES. The original lender delayed the process so David changed lenders with my approval. Pinnacle's fees were more reasonable than other mortgage companies I contacted.

Look elsewhere for any Mortgage Loans. I've had several loans with them over the years. At one time…read morethey were pretty efficient. Unfortunately those days are long gone. Bureaucratic, Unreliable, & Unresponsive. I would not only not recommend them I personally will never do business with them again. This review is also not based on credit as mine is excellent & I always pay early. This review is based on this companies ineptness & disregard for their customers.

Steve and his team were amazing! They made the impossible possible with my circumstance and made…read moreeverything work for our family. From the top down, his team was excellent, timely and professional. There are other lenders out there however Steve and his team provides a feeling of neighborly and even familial concern. You can go out and work with any lender however if you want one who will work with you and for you, Steve Schauer and his team has my full confidence