I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

They made the financing part of home buying process quick and easy. Amazing Communication! I was…read moreguided through the whole process by Franco and his always friendly team.

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

We had the pleasure of working with Roseann Shannon and her staff at 5 Star Mortgage during our…read morerecent home purchase. Roseann was extremely thorough in arranging our lending. She saw us all the way through process, and was even thoughtful enough to make an appearance at our signing at the title company, and brought us a closing gift. I would highly recommend 5 Star Mortgage if you're in need of a home loan!

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

Had the pleasure of working with Paul and his team. He definitely went above and beyond my…read moreexpectations, got me a great deal, and made my experience as a first time home buyer extremely easy. He was able to get my loan approved after two failed attempts with two other lenders. He's very knowledgeable and guided me every step of the way. I would 100% recommend him.

Yay ! I'm officially a home owner in Salt Lake City !! Couldn't be any happier with this location…read moredowntown! Huge shout out to Paul Hasna with Security National Mortgage! Pauls been working with me for 10 +months , patiently letting me weigh all of my options while I change my mind a million times. I found something and they made it happen, all when I was out of the country 50% of the time. I had the best experience possible ! You think you may have an idea, but you don't. Every loan , every home, is different. Paul was beyond accommodating when answering any questions that came to mind, and helped reassure my decisions. I had no doubts whatsoever that I wasn't getting the best deal possible or they weren't working fully on my behalf. I'm walking into a home with an awesome amount of equity already ! I am extremely great full I chose Security National Mortgage. Being self employed sometimes makes you think you have limited options, it's definitely more work and I appreciate all the time that was put into my situation , finding me the best loans and interest rates possible. I am so happy with my place downtown ! Thank you Paul !!

I found Steve after reading his outstanding reviews online. Normally, I don't fully trust perfect…read more5-star reviews, but I decided to give him a try -- and now I can confidently say those reviews are absolutely legitimate. Based on my experience, it is very difficult to find a mortgage broker who truly looks after the client rather than focusing on their commission. Steve genuinely had our best interests in mind throughout the entire process. He was always available, even after office hours, to answer our questions and guide us every step of the way from the beginning all the way through closing. The mortgage process can be stressful, but Steve made everything feel smooth, transparent, and manageable. His professionalism, responsiveness, and dedication exceeded our expectations. I highly recommend Steve to anyone looking for a trustworthy and knowledgeable mortgage broker.

Steve and Jocelyn were quick to respond to any of our questions. They showed us multiple options,…read moremaking sure we selected a mortgage amount we are comfortable with. Could not recommend enough!

I've shopped around for a good mortgage company and a good friend referred (Jason Elleman, great…read morerealtor) us to Darrian Dallas here at Valley View Home loans. Darrian was quick and was able to help us get the pre-approval quick and I was able to open escrow and close very quickly. Moani helped me with a lot of my paper work after we went into escrow and helped close successfully! They both were very efficient, knew their product, and was on top of things and keep great communication! I highly recommend Darrian, Moani and their team to anyone interested in buying a new home or refinancing their current mortgage. I ended up refinancing my investment property with them after the 1st experience went so smoothly and well! Thank you Darrian, Moani, and Team! I look forward to buying my next home with you!

I cannot speak for the entire company but Steven Alzate was wonderful to work with. He answered all…read moreof my questions and he was very prompt with getting back to me. He never made me feel like just a number. He helped the refinancing process be as painless as it can be. Even after the transaction was completed, he checked on me and made sure I was satisfied and had all the loose ends addressed. The other personnel in the company were not as attentive but he made my experience pleasant.

I was contacted by Vincent at Lione Capital while I was looking for a broker to help with the…read morepurchase of my new house. Vincent was highly engaged from the start and worked diligently to get the financing correct. My situation was complicated so it was immeasurably important having someone who was engaged and knowledgeable about the various loan options and processes.

I was contacted by these brothers and at first they were very friendly and seemingly helpful. I…read moreprovided everything needed within one day and was told everything was moving along. The first red flag should have been when they ran credit without giving me a heads up. I was willing to let that go. Disclosures were sent to me twice which I signed. All of a sudden in the middle of the process without any notice there was a slight delay in their communication. I was then told that they were in the middle of changing companies and that's the reason why. When I asked about the changing of companies and why I wasn't notified of this I was told it wasn't going to impact me at all and in fact it was going to be a better process and refi. It was even going to save money. I was told a 3rd set of disclosures weee going to be sent, which never came. Day after day and week after week at this point I was told there would be an appraiser contacting me. Each time this did not come to fruition. Days and days went on and it seemed somewhat strange that the once communicative Charles was now MIA. Eventually I reached him and he told me he was also going to reach out the same day, what a coincidence. At that point he told me that the old and the new company were both now having separate issues. One was with the fha and the property and the other with DTI. I provided what I was told would be very helpful for the type of loan issue and that I would hear back by noon the next day. The first company also ran credit and apparently didn't calculate correctly. So that was another mistake....Guess what, not only did I not hear back the next day, but 4 days later I still had not heard back. I reached out to Vincent with no response. Charles later texted back saying he was sick and that he was sorry but they couldn't meet the required timeframe and that they were doing their best. I let him know this was not how to handle this type of situation thru text and he said he would probably feel better and would contact me the following day which again he did not. At this point I reached out to the supposed new company and I'm waiting to hear back from them. Something is fishy and I will be reporting them to the BBB. I tried multiple times to resolve with them directly and they stopped responding. Maybe Vincent is sick too. Never had an issue such as this in my life. Btw: Lione Capital website is mysteriously not working. Apparently they are between companies, so I was told, and they are now also working with West Capital Lending. Calls left with them were not returned. My property management company told be to beware of them after he talked to them and he was right! Do not work with or trust these brothers. Something is off for sure.

Our real estate team has worked with Erin Stark, with AWM for many years, and she has consistently…read morebeen an outstanding lending officer, both locally in Las Vegas and across multiple states. Erin is incredibly thorough, reliable, and knowledgeable, and we always feel confident knowing that her buyer pre-approval letters are solid and trustworthy. What truly sets Erin apart is how much she cares about both her clients and her partners. She takes the time to understand each buyer's situation, uses current market data to guide them thoughtfully, and works tirelessly to secure the best possible financing options. Her communication, attention to detail, and proactive approach make the entire process smoother and less stressful for everyone involved.

Kristen Watt is one of the kindness and hard working loan agents you'll ever come across. Her…read moreefforts were relentless when it came to finding financing for our first home. She overturned every stone and explore every corner to help give us an opportunity in one more challenging market out there. Especially because my partner and I are self-employed, this kind of persistence and knowledge of the options available was imperative to our situation. Kristen was also available, always kind, and always made us feel like a top priority, even though I know we are "small potatoes." She has incredible patience and is a genuinely fun person to work with! My wife and I have dreamed of owning a home for so long. With Kristen's help, we found a way to make it happen

Zach pushed hard to get me a loan for my recent condo purchase. He is quick in response time, works…read moretirelessly, and has a wonderful moral work ethic. I have been a real estate broker in San Diego for 20 years and have worked with many lenders throughout the years. I would recommend Zach 100%. Thank you Zachary!! I am so happy I chose you and appreciate all your hard work- it was a tough loan and you killed it!

From the owner: I treat your home buying process like it's my own. Quick and informative communication with fast…read moreapproval times to get you into the home of your dreams.

Mr. Eli Barlow is the finest gentlemen I have ever dealt with. Village Capital is a winner, If I…read morehad just 20 of Mr. Barlow's I would be rich..... Im a 100 % disabled veteran from the Vietnam Era and I found out what people say "thank you for your service" Eli means it in a real sense of the words.. Mr. Barlow does not play games, he means what he say's and his word is like having a gold bar in your hand. He is patient and listens to his customer. I have used three brokers in the past and none has been greater than Mr. Barlow, not even close. So listen, to what I say, use no one else. Thank You Eli if I could give you 100 stars I would gladly.

Absolutely the worst customer service I've ever dealt with consistently. I call in twice a month…read morewithout fail, and every single time the experience is frustrating. Their system will not allow bi-monthly payments to be made online and properly applied to your loan, so you're forced to call in just to have your payments processed correctly. Each call begins with five minutes of redundant and excessive verification questions, including whether I occupy the home, which I've answered dozens of times. I'm told it's for "verification," but there's no real way for them to confirm that anyway, so what's the point of repeating it twice a month? Then I'm asked--every single time--how I prefer to be contacted: call, text, or email. I've answered this repeatedly, and now I simply refuse to respond because it's absurd and unnecessary. Some reps let it go, but more than half become rude or downright confrontational, insisting I answer before proceeding. And if you ask to speak with a manager? Good luck. You'll usually be told they won't transfer you unless you're "fully verified," which is not true--I've been transferred before without going through the full script. It feels like they just make up rules to avoid helping you. I've left reviews before, and I'm clearly not the only one there are hundreds of complaints about this same poor service. Yet nothing ever changes. This company seems committed to making things as inconvenient and frustrating as possible for their customers.