This one is for David, our mortgage broker who pulled off…read moreour refinance in July. Without having to go into detail, we were declined by another lender and chances of our refinance being approved were slim. We had given up when David called and told us that bank number 20 had given us a green light. The funny thing is that most banks that had declined us weren't up to date with guidelines, all 19 of them! Only one was aware of a recent change that made our refinance possible. It wouldn't have happened without David's determination, his refusal to take no for an answer. We saved quite a bit on our monthly payments and it's only fair that we share our experience with the public. Thanks, Dave, you're a friend an important adviser to our family!

Steve Lone provided a singular connection to my needs as a refinancing client. Steve provided my…read moreinitial loan on my present home and was uniquely qualified to connect with my past. Steve, once again, is solidly professional, but very caring in assuring client satisfaction. We processed all that was needed through emails, the notary even came to my house. Steve not only got me a lower interest rate, but I was able to get revenue to pay off all of my high interest credit cards! I'm starting off 2026 with much more money for dog toys! The fur babies thank you Steve!

I've shopped around for a good mortgage company and a good friend referred (Jason Elleman, great…read morerealtor) us to Darrian Dallas here at Valley View Home loans. Darrian was quick and was able to help us get the pre-approval quick and I was able to open escrow and close very quickly. Moani helped me with a lot of my paper work after we went into escrow and helped close successfully! They both were very efficient, knew their product, and was on top of things and keep great communication! I highly recommend Darrian, Moani and their team to anyone interested in buying a new home or refinancing their current mortgage. I ended up refinancing my investment property with them after the 1st experience went so smoothly and well! Thank you Darrian, Moani, and Team! I look forward to buying my next home with you!

I cannot speak for the entire company but Steven Alzate was wonderful to work with. He answered all…read moreof my questions and he was very prompt with getting back to me. He never made me feel like just a number. He helped the refinancing process be as painless as it can be. Even after the transaction was completed, he checked on me and made sure I was satisfied and had all the loose ends addressed. The other personnel in the company were not as attentive but he made my experience pleasant.

My experience with Valley West Mortgage was outstanding. I was so impressed with Vatche who…read more pre-approved the loan and was able to get an exceptional interest rate. He was honest and everything he said would happen did happen. He then handed the processing off to Celeste who handled the loan processing with care and efficiency. The online process was amazing. Celeste was very accessible and on top of everything to make the process quick and easy. Anthony did the insurance research and got the best homeowner rate possible. I can't say enough good things about Valley West Mortgage.

I worked with Valley West Mortgage on my home purchase last September. I found them after comparing…read morerates with a couple other lenders, and Kevin with Valley West agreed to match the best rate with an additional lender credit that ultimately made their offer the best one. Initially, everything in the process went fairly smoothly. However, that all changed about 1 week before closing. First, that lender credit that was agreed upon? That was mysteriously gone from the final closing disclosures. After confronting Kevin about it, he said I lied about the offers I had compared (which makes no sense as I directly showed him the actual loan disclosure documents from the other mortgage lenders) and refused to honor the previously agreed upon lender credit despite the obvious evidence I had in writing. When I asked him if he was willing to blow up the deal over this, he simply replied "yup." After contacting other lenders to try to get away from supporting Valley West after this poor business practice, I realized I would be stuck continuing with Valley West if I wanted to close on my house anywhere near the initially discussed closing date. That leads me to the next issue: the closing date. 3 days before closing, I received some communication from Valley West that led me to believe there were some documents being processed that would take until the following week to be finished, which hold up the closing. Based on this, I contacted Celeste (who was working with me on procuring said documents) and found out that they somehow had my closing date in their system as 8 DAYS LATER than the actual closing date. They never asked or communicated this date to me at any point before. To this day, I have no idea how they arrived at that date, as my closing date had already been set well before I had initially contacted their office. Regardless, this flub resulted in me having to contact my home insurance to change the move-in date to the correct one (which Valley West had changed with them without my knowledge or consent), and to contact the title company who informed me they were working closely on getting Valley West to clean up a number of errors in the documents including having entirely too much property tax taken out. All of this sounds like a 1-star review, right? Well ultimately, Valley West was able to crank it out and meet the original closing date successfully so I felt 2-stars was appropriate based on that. But would I ever recommend using them to anyone else as a mortgage lender? Not in a million years.

In June 2026 before purchasing my home, I opted to go with a local lender to help facilitate my…read morepurchase. After a few weeks, I experienced a lack of communication with days on end not knowing what to do next. I often had to call them asking a myriad of questions, so I decided to move on to another lender. I then called Steve Berger with Coastal Capital Funding here in Henderson, Nevada. From the onset Steve explained his strategy and the best course of action to obtain a loan. Not only that, he advised me that I can use another VA loan to purchase my home thus cutting costs and reducing my APR. Something that was never told to me from the previous lender. During the entire process, he and his wife, who work together, assisted me with all the paperwork, they made calls on my behalf, they sent out all forms for me to sign, they advised me at all times on what to expect, both he and his wife made sure that all the paperwork was signed accurately and submitted accordingly. When there was a hiccup or an issue, he immediately got on it to rectify the problem. I was constantly on the phone with him making sure that everything was submitted on a timely basis. He always answered his phone immediately and or returned my call shortly after calling him. My experience with Coastal Capital Funding was flawless. I felt I was a valued customer. I felt he cared and joked about many things while on the phone which made the entire process run smoothly and effortlessly. After closing, I received a gift from Coastal Capital Funding showing me that I wasn't just a number, but now a friend. Thank you Steve and Jocelyn.

We have worked with Steve and his team for almost a decade and it's for good reason. Steve is…read moreprofessional, has excellent customer service, finds the best deals and most importantly, has integrity. We have used Steve for 2 different home mortgages and a Heloc and I would recommend him to anyone. He is also just a great guy and his mailers are funny and enjoyable. We plan on working with Steve and his team for any mortgage needs we may have and I suggest you do the same! 10/10!

Dealing with finances and learning about the different insurances, and future planning stuff is…read morehard. It's just something you study a ton, or hire a guy like Greg to handle for you. I chose to run with the latter, and it's been awesome. Greg has been helping me manage all kinds of stuff from my IRA, to life insurance and a few other things. He tells me what I should get, and what I should stay away from and I don't have to worry about dealing with any of it. I've recommended his services to my friends and family, and I recommend him to you too!

Called to speak with a financial advisor regarding a large estate, and was berated by Donna…read moreDalucca, who after I told her to not insult my intelligence, instead of apologizing she hung up on me. I called back to report her and speak with her supervisor and she said she could hang up on whomever she wants and that her supervisor "Greg" was not in. Donna DEMANDED my phone number, but certainly I did not feel comfortable providing it and told her for security purposes I did not want to give her my number, so she hung up on me again. Sadly, Donna does not realize that the receptionist can have a lot to do with running people away from a business and profits failing. I will research to discover what governmental entity is over Financial Consulting Agencies and file a complaint, as I was unable to conduct business due to Donna's unprofessionalism, bad attitude, her sheer rudeness and her yelling and berating me. Donna needs to learn how to treat people and a telephone etiquette course for sure!

Highly recommend!!! My boyfriend and I are first time home…read morebuyers, meaning we don't know a whole lot, but Leo was there any time we had any questions. He is very knowledgeable and explained things very well and in detail for us to understand since sometimes all the info can be a bit overwhelming. We also appreciated that Leo is easy to reach through text, call, and email. He responds quickly! When the notary came by to have us sign all the paperwork, Leo was there to finally meet us and be with us during through the final step! We couldn't be more appreciative for his help during our first home purchase. Thank you, Leo!

Leo is the best loan officer I've ever worked with. This is my 3rd time buying a home so I wasn't…read moreinexperienced. Leo is responsive, knowledgeable, and friendly. He shopped the best possible rate, and he went out of his way to get everything done in time. Not only we closed the purchase in 3 weeks, he even found me a homeowner insurance that's a super good deal and it's with a major insurance company in the nation. You' will not regret going with Leo.

Josh is 5 Star! He's super attentive, detailed, accessible, knowledgeable, and organized. I…read moredefinitely recommend him and he's getting more business from me in the future!

We were referred here by our realtor, and I am so grateful for that. Christine Riley is amazing!…read moreShe was so sweet and helpful throughout the entire process. She never once showed any signs of irritation with my thousands of questions. Her personality is so bubbly, she makes you feel like you are talking to your aunt. :) This was my first time buying a house, and things got really overwhelming. But, Christine was always reassuring, and it really helped a lot. Thank you for your excellent service.

Let me start by saying it is my pleasure to take the time to review Holly and her professional yet…read morefriendly team in regards to her loan support. I want to start by saying I have worked with her before and this is why I'm back! She has made the process from "cradle to grave" as easy as possible. On a survey that I took yesterday, it asks, "how can we improve the process?". My answer was simple. Don't change a thing. Why fix something that is not broken. Holly and her team have perfected the process. Literally! Speed. With my military career behind me, I've kept one aspect that sometimes is annoying... speedy responses. I tend to provide answers immediately. Holly and her team kept up with me and actually surpassed my speed when I had questions. Sometimes we need to slow down to focus but this crew has it down! They are meticulous in accuracy and timeliness. I know that I will go back to them again and I highly recommend them to all my constituents. Thank you Holly and team for the best customer support and results ever!

Holly and her team are TOP NOTCH!!! We've had the pleasure of working with her for a few years now,…read moreand every time she exceeds expectations! She works quickly, gets things done, but most of all she puts us FIRST. The level of attention and consummate professionalism is unlike any others I've come across. Made the mistake of not using her ONE TIME...never again!!!! Holly is THEEE BEST!!!!!