All the people on Ed's team were great and I would rate them all, including Ed, with 5 stars…read more One of the best things about working with Ed and his team was receiving loan updates as the loan process proceeded. We also got all of our questions answered quickly.

This review is just for the pre-approval process. My husband and I are first time home buyers and…read morewe went through 4 different lender pre-approval applications and qualified for all but Alderus. The communication (or lack thereof) was the worst part among Gina's snarky attitude. 1. It took 2-3 days for Alderus to call me back prior to me submitting our application. 2. It has taken over 2 weeks for us to hear back, so I emailed them to get an update. Apparently there had been some "miscommunication" and they were waiting for some information that I already provided to them. Gina then proceeded to say that I am not qualified without that information. She provided no explanation, did not take any time to explain why or go over the numbers that they had. Absolutely no customer service. She's a very cut and dry person which I guess is fine if you've already been through this process, however if you are first time home buyer or appreciate good communication from your lender, you may want to look elsewhere. Like I said, we have spoken with 3 other lenders and all of them have sent email after email, phone call after phone, text after text in order to go over the numbers with us, asking if we had any questions, and telling us what we needed to do to qualify for a higher loan. They were always available and explained everything, and were HAPPY TO DO IT which is GREAT for first time home buyers. Alderus / Gina did none of that. I barely heard back from them and when I did, she was hands down the rudest person that I have spoken with regarding this process. I would highly recommend looking elsewhere!

Let me start by saying it is my pleasure to take the time to review Holly and her professional yet…read morefriendly team in regards to her loan support. I want to start by saying I have worked with her before and this is why I'm back! She has made the process from "cradle to grave" as easy as possible. On a survey that I took yesterday, it asks, "how can we improve the process?". My answer was simple. Don't change a thing. Why fix something that is not broken. Holly and her team have perfected the process. Literally! Speed. With my military career behind me, I've kept one aspect that sometimes is annoying... speedy responses. I tend to provide answers immediately. Holly and her team kept up with me and actually surpassed my speed when I had questions. Sometimes we need to slow down to focus but this crew has it down! They are meticulous in accuracy and timeliness. I know that I will go back to them again and I highly recommend them to all my constituents. Thank you Holly and team for the best customer support and results ever!

Holly and her team are TOP NOTCH!!! We've had the pleasure of working with her for a few years now,…read moreand every time she exceeds expectations! She works quickly, gets things done, but most of all she puts us FIRST. The level of attention and consummate professionalism is unlike any others I've come across. Made the mistake of not using her ONE TIME...never again!!!! Holly is THEEE BEST!!!!!

Josh is 5 Star! He's super attentive, detailed, accessible, knowledgeable, and organized. I…read moredefinitely recommend him and he's getting more business from me in the future!

We were referred here by our realtor, and I am so grateful for that. Christine Riley is amazing!…read moreShe was so sweet and helpful throughout the entire process. She never once showed any signs of irritation with my thousands of questions. Her personality is so bubbly, she makes you feel like you are talking to your aunt. :) This was my first time buying a house, and things got really overwhelming. But, Christine was always reassuring, and it really helped a lot. Thank you for your excellent service.

In June 2026 before purchasing my home, I opted to go with a local lender to help facilitate my…read morepurchase. After a few weeks, I experienced a lack of communication with days on end not knowing what to do next. I often had to call them asking a myriad of questions, so I decided to move on to another lender. I then called Steve Berger with Coastal Capital Funding here in Henderson, Nevada. From the onset Steve explained his strategy and the best course of action to obtain a loan. Not only that, he advised me that I can use another VA loan to purchase my home thus cutting costs and reducing my APR. Something that was never told to me from the previous lender. During the entire process, he and his wife, who work together, assisted me with all the paperwork, they made calls on my behalf, they sent out all forms for me to sign, they advised me at all times on what to expect, both he and his wife made sure that all the paperwork was signed accurately and submitted accordingly. When there was a hiccup or an issue, he immediately got on it to rectify the problem. I was constantly on the phone with him making sure that everything was submitted on a timely basis. He always answered his phone immediately and or returned my call shortly after calling him. My experience with Coastal Capital Funding was flawless. I felt I was a valued customer. I felt he cared and joked about many things while on the phone which made the entire process run smoothly and effortlessly. After closing, I received a gift from Coastal Capital Funding showing me that I wasn't just a number, but now a friend. Thank you Steve and Jocelyn.

Steve, Jocelyn, and the whole Coastal Capital team were nothing but amazing and super helpful!…read moreHighly recommend them when looking to buy a home. Communication throughout the process was excellent.

My experience with Valley West Mortgage was outstanding. I was so impressed with Vatche who…read more pre-approved the loan and was able to get an exceptional interest rate. He was honest and everything he said would happen did happen. He then handed the processing off to Celeste who handled the loan processing with care and efficiency. The online process was amazing. Celeste was very accessible and on top of everything to make the process quick and easy. Anthony did the insurance research and got the best homeowner rate possible. I can't say enough good things about Valley West Mortgage.

I worked with Valley West Mortgage on my home purchase last September. I found them after comparing…read morerates with a couple other lenders, and Kevin with Valley West agreed to match the best rate with an additional lender credit that ultimately made their offer the best one. Initially, everything in the process went fairly smoothly. However, that all changed about 1 week before closing. First, that lender credit that was agreed upon? That was mysteriously gone from the final closing disclosures. After confronting Kevin about it, he said I lied about the offers I had compared (which makes no sense as I directly showed him the actual loan disclosure documents from the other mortgage lenders) and refused to honor the previously agreed upon lender credit despite the obvious evidence I had in writing. When I asked him if he was willing to blow up the deal over this, he simply replied "yup." After contacting other lenders to try to get away from supporting Valley West after this poor business practice, I realized I would be stuck continuing with Valley West if I wanted to close on my house anywhere near the initially discussed closing date. That leads me to the next issue: the closing date. 3 days before closing, I received some communication from Valley West that led me to believe there were some documents being processed that would take until the following week to be finished, which hold up the closing. Based on this, I contacted Celeste (who was working with me on procuring said documents) and found out that they somehow had my closing date in their system as 8 DAYS LATER than the actual closing date. They never asked or communicated this date to me at any point before. To this day, I have no idea how they arrived at that date, as my closing date had already been set well before I had initially contacted their office. Regardless, this flub resulted in me having to contact my home insurance to change the move-in date to the correct one (which Valley West had changed with them without my knowledge or consent), and to contact the title company who informed me they were working closely on getting Valley West to clean up a number of errors in the documents including having entirely too much property tax taken out. All of this sounds like a 1-star review, right? Well ultimately, Valley West was able to crank it out and meet the original closing date successfully so I felt 2-stars was appropriate based on that. But would I ever recommend using them to anyone else as a mortgage lender? Not in a million years.

Amee is one of the most professional people I've had the pleasure to work with. She walked us…read morethrough the loan process with excellence! We really felt valued as her clients. She was available whenever we had questions and she really took the time to explain everything to my husband and I. Not that I want to ever buy a house again, but if I did, I would only go with Amee.

I can't express with words how amazing Amee has been in this whole process with us. Amee was…read moreupfront with everything never sugar coated anything. I value honesty over anything and Amie exceeded that I will forever. Recommend my family and friends and everybody to go see Amie for any Home lending services she has made a dream come true for my family And I. And not to go into a lot of detail, but even when issues arise, Amee was quick to find solutions and worked tirelessly to make sure things got done so if you want a reliable, trustworthy, and honest home buying experience You must speak with Amee. That's Amee with Two E's

My realtor and very close friend Kareem Nahas referred my wife and I to The Casas Team - City Wide…read moreHome Loans. Kareem takes personal referrals very seriously; he only refers the best of the best to his friends/clients. The Casas Team - City Wide Home Loans provided my wife and I an exceptional experience! We began working with The Casas Team a year and half before we closed on our new home. I knew both my wife and I had credit challenges. I had a bankruptcy 3 years prior from incurring a tremendous amount of medical debt from being hospitalized and uninsured. My wife only had bad credit on her file with a score under 500. The Casas Team referred us to a credit agency to assist in boosting my wife's credit score. The Team followed up with us each month to check on our progress and inquired if they could assist us in any way. After one year of working on our credit my wife and I were ready to move forward in the loan process. This process can be daunting but the processionals at The Casas team made everything simple for us to complete. Their expertise, professionalism and consistent communication exceed our expectations. When it came time to close on our new home the Team had everything in place, ahead of schedule. Everyone is faced with many local and national choices when selecting a lender. I would ONLY recommend The Casas Team - City Wide Home Loans. They do not treat you as a "sale" or number in their database but as family. The entire team cares about their clients, their wellbeing and making a home purchase smooth and efficient. It's that personal touch you do not often find now that separates The Casas Team from any other lenders out there!

Casas team made the home buying process so simple the stress they took it all for us, I work the…read morehrs that they are open they worked with me and was able to do the whole process while I was working with fax and email , best team in las vegas would not reccomend any one else in las vegas trust the casas team a special thanks to brenda casa , marybel colon , and ALEX MONGE !!!!!!!! For dealing with the stress and making it seem like a piece of cake !!!

Roseann Shannon at 5 Star handled my home purchase. She and the team were great to work with,…read moreanswering my questions, handling issues as needed (there are always issues). They helped me through the process and gave me a great rate.

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere