Zach pushed hard to get me a loan for my recent condo purchase. He is quick in response time, works…read moretirelessly, and has a wonderful moral work ethic. I have been a real estate broker in San Diego for 20 years and have worked with many lenders throughout the years. I would recommend Zach 100%. Thank you Zachary!! I am so happy I chose you and appreciate all your hard work- it was a tough loan and you killed it!

From the owner: I treat your home buying process like it's my own. Quick and informative communication with fast…read moreapproval times to get you into the home of your dreams.

I've known Franco for over 20 years he is reliable dependable and very articulate…read more I have used his services on countless properties that I've owned in the past and my recent purchase here in Florida. With that being said he has closed my homes from Vegas to Florida. My own mother uses his services as well and she always has been satisfied from beginning to end he is very professional. I believe he takes away the stress of the buying process or investing process by explaining things in detail. If you need a mortgage I highly recommend him five stars is not enough . Thank you JamesZito.com

They made the financing part of home buying process quick and easy. Amazing Communication! I was…read moreguided through the whole process by Franco and his always friendly team.

When my wife and I first looked at applying for a mortgage, we were discouraged. I won't lie we…read morearen't perfect buyers. We were pretty sure no one would take a chance on us, and we were ready to give up on buying a home. Then we found Reliable Mortgage Company. They didn't just reject us; they invested in us. Our loan officer, Zach, gave us a specific, actionable, step-by-step plan to get our finances where they needed to be. It wasn't just vague advice--it was a precise roadmap detailing what debt to tackle first and how to boost our credit score. We followed their plan diligently, and true to their word, within a few months, we were pre-approved! This company didn't just process a loan; they truly went above and beyond to educate and empower us. If you think homeownership is out of reach because of your credit or debt, stop thinking that. Call Reliable Mortgage Company. They are the most professional and reliable team you could ask for, and they will help you achieve the impossible.

Scott helped guide me through my home buying process! He made sure I got the best deal and made me…read morefeel comfortable in my decision. Thank you.

This was a really frustrating and disappointing experience for us. We were told our loan would…read moreclose by a certain date, but due to thier poor communication with the appraiser and an inaccurate report we missed that deadline and had to pay for a revised appraisal ourselves . later we were told the loan terms had to change to hgher rate and fee because of how our company is structured - something we had disclosed from the start. After weeks of delays and unexpected costs, we had to switch lenders to move forward. It was a stressful and disappointing process that could have been avoided with better communication and attention to detail. We regret not going with other lender from the beginning.

Athena Paquette was our incredible Mortgage Advisor. We are first time buyers and of course that…read moremeans we were worried about everything. Athena held our hands throughout and we are just about done, but had to take the time to commend her efforts, care, and our overall experience. Athena not only took care of her responsibilities, but would reach out to all others involved in the process to make sure they performed and made themselves available to assist us as needed. The personal attention we felt was top notch and I have only experienced that on extremely rare occasions. Good to see that people like Athena are out there and go above and beyond to help their customer. Highly recommend. Athena (if you read this), thank you again for all your assistance, your service was/is top notch. Thank you, thank you, thank you!

My journey with Sophie started with her responding on a holiday acknowledging my application - she…read morehas consistently been responsive and informative. Sophie is a mentor and teacher at heart without being condescending - she also is detail oriented, not to mention having great fee, highly competitive fees and access to various programs and options as a broker. I highly recommend Sophie, as she responds quickly with great guidance and a wealth of experience.

I worked with Jo and Jennifer and had a wonderful experience with both. I dealt with Jo a little…read moremore throughout the process and she always responded quickly and super helpful! Thank you both for the wonderful care! I would recommend them both and look forward to working with them in the future.

From the owner: We are a mortgage broker. We are able to shop any lender to ensure we get you the best rate…read morepossible as well as the type of loan that works for you

Roseanne Shannon was absolutely amazing. Her team & Roseann were extremely professional,…read moreknowledgeable & prompt. They addressed all of our concerns with precision & compassion. Due to the sale of our home, we were facing the pressure of finding a home & closing on our mortgage loan all within 17 days. 5 Star Mortgage , aware of this, expiditated our closing in record time without a glitch. Great Job 5 Star Mortgage. We highly recommend them for all your mortgage needs. Tony & Annette Locorriere

We had the pleasure of working with Roseann Shannon and her staff at 5 Star Mortgage during our…read morerecent home purchase. Roseann was extremely thorough in arranging our lending. She saw us all the way through process, and was even thoughtful enough to make an appearance at our signing at the title company, and brought us a closing gift. I would highly recommend 5 Star Mortgage if you're in need of a home loan!

Had the pleasure of working with Paul and his team. He definitely went above and beyond my…read moreexpectations, got me a great deal, and made my experience as a first time home buyer extremely easy. He was able to get my loan approved after two failed attempts with two other lenders. He's very knowledgeable and guided me every step of the way. I would 100% recommend him.

Yay ! I'm officially a home owner in Salt Lake City !! Couldn't be any happier with this location…read moredowntown! Huge shout out to Paul Hasna with Security National Mortgage! Pauls been working with me for 10 +months , patiently letting me weigh all of my options while I change my mind a million times. I found something and they made it happen, all when I was out of the country 50% of the time. I had the best experience possible ! You think you may have an idea, but you don't. Every loan , every home, is different. Paul was beyond accommodating when answering any questions that came to mind, and helped reassure my decisions. I had no doubts whatsoever that I wasn't getting the best deal possible or they weren't working fully on my behalf. I'm walking into a home with an awesome amount of equity already ! I am extremely great full I chose Security National Mortgage. Being self employed sometimes makes you think you have limited options, it's definitely more work and I appreciate all the time that was put into my situation , finding me the best loans and interest rates possible. I am so happy with my place downtown ! Thank you Paul !!

Nana is an amazing human being and an absolute professional in her field. As first time home…read morebuyers, especially since we were moving out of state, we were extremely anxious. We were expecting a lot of red tape and headaches. This experience has been the exact opposite. From day one, Nana walked us through the entire process, taking time to explain how everything works at every step, putting our minds at ease about the entire process. And sure enough, everything played out exactly as she outlined, except a bit faster and a bit cheaper. She's the type of person to under-promise and over-deliver at every opportunity. With Nana and her team at Innova, we felt like we had an entire army of professionals working to make sure we got the home we picked. They managed to close ahead of schedule and under budget, and set an impossibly high bar for professionalism and work ethic in the process. If you are reading this and have the chance to work with Nana and team, don't hesitate. It will be an absolute pleasure from start to finish.

Nana was amazing to work with. She always responded quickly and kept us updated every step of the…read moreway. She made the process smooth for my client who was buying their first property and really took the stress off everyone involved. I appreciated how reliable and professional she was and would happily work with her again.

Mr. Eli Barlow is the finest gentlemen I have ever dealt with. Village Capital is a winner, If I…read morehad just 20 of Mr. Barlow's I would be rich..... Im a 100 % disabled veteran from the Vietnam Era and I found out what people say "thank you for your service" Eli means it in a real sense of the words.. Mr. Barlow does not play games, he means what he say's and his word is like having a gold bar in your hand. He is patient and listens to his customer. I have used three brokers in the past and none has been greater than Mr. Barlow, not even close. So listen, to what I say, use no one else. Thank You Eli if I could give you 100 stars I would gladly.

Complaint Regarding Village Capital & Investment's Handling of Late Payment During 44 DAY RECORD…read moreBREAKING Government Shutdown! I would give a NEGATIVE Rating if possible. Village demonstrated a complete lack of empathy and offered no reasonable accommodations to government employees directly impacted by the record-breaking 44-day government shutdown in OCT-NOV25. Despite prior assurances that those affected would not be penalized, I was subjected to a late fee and the threat of a negative credit bureau report, adding insult to injury during an already difficult time. Initial Contact (Early OCT25): Upon learning of the potential government shutdown, I contacted Village Capital to inquire about options for managing my mortgage payments should the shutdown impact my income. I was assured that the company understood the situation and would work with me to avoid penalties. I was told that I did not need to submit documentation. I follow-up Mid-OCT25 and was then instructed to call back after being late (16NOV25). I called 17NOV25 (as Village is closed during weekends) after the government had reopened. Despite informing them that I was a government employee directly impacted by the shutdown, that my pay was impacted as well, and I did not know when I would receive backpay. I was told that there were no options available, and that I would be assessed a late fee. Furthermore, I was informed that if payment was not received by November 30, 2025, the late payment would be reported to credit bureaus, despite previously following their instructions and letting them know that I would not be able to make the payment right away. Village's policy is Unacceptable Policy and they Lack of Consideration, with the policy of only waiving 1 late fee for the entire life of the loan is already extremely restrictive. Their one-time late fee waiver is unconscionable during a national crisis. To apply this policy without any consideration for the extraordinary circumstances of the government shutdown is unconscionable. Village's Breach of Trust, failed to honor its initial assurances that government employees affected would not be penalized. They also Lack of Empathy and Accommodation, as demonstrated by the callous disregard for the financial hardship and stress caused by the 44 Day Record Breaking government shutdown. Assessing a late fee and threatening a negative credit bureau report under these circumstances is unfair and unethical. This situation is a terrible show by Village as the predatory soulless company they are. They breached trust and showed a total lack of empathy by penalizing any of their customers that were affected. When the only real issue was that we as customers followed their instructions. As a Veteran and Government Employee, I admonish them, and I am totally appalled by their predatory practices.