A year or so ago I was shopping for insurance and came across Blake Miller insurance agency in…read moreAustin. I had an invite to call later to discuss my insurance needs with him he spent a lot of time with me on the phone discuss my options and gave me recommendations as to what insurance I should carry. Well, Blakes proposal was a few dollars more than the cheapest proposal I had received. I decided to go with him for my insurance needs. The main reason was that he was local and that he took time to work with me to find the best insurance for me possible. He committed to always be there in case I Had any questions or concerns. His office always answers the phone and answers my questions or requests. Even though he was a little higher than the other quotes I received I am a very happy client and certainly glad I decided to go with Blake. I recently received a $125 discount on my renewal quote for safe driving and low mileage.

So, about a year ago, there was a fire in the apartment above mine. While the fire didn't actually…read moremake its way into our unit, a whole lot of nasty water and smoke did. I'm so, so glad that we were insured through State Farm. The folks in this office and those working the 1-800 number were wonderful to work with, and made an incredibly frustrating and stressful time in our lives as easy as they could. Absolutely everything was covered. There was the obvious stuff, like replacing things that were destroyed, our hotel bill, and the reallllly expensive bill to have every.single.thing we own cleaned. And then there things we didn't even realize they would cover, like all our gas and meals until we could find a new apartment. A sidenote: Renters, please make sure you always have renters insurance, even if your community doesn't require it! It's really cheap, and we would have been super screwed without it.

The whole team is so sweet and helpful!! They always respond quickly and respectfully.read more

I've been a loyal customer of State Farm for many years now but will be leaving. They will not give…read moreme nearly enough for my totaled vehicle to go out and buy the same one (in other words they refuse to make me whole). Hours on hold, agents never returning calls or emails! I'm done.

We use Lakeway Insurance group and love the attention to detail, the honesty and value of the…read moreAgents. Any questions arise, you can count on them to have answers for you quickly and without hesitation. We were surprised how affordable they are with our home, auto, life, boat and golf cart we decided to give them our commercial business as well. give them a chance, and be impressed.

I was a little hesitant in moving my Insurance after years of entrusting another agency…read more When I found I was overpaying for so many years, it has to be one of the best and easiest decisions we have made. Lakeway Insurance Group has been a blessing every step of the way. Keep up the great work! You can put it off for another year, or save money now and have some money left to take the kids somewhere fun. J.L. Stevens Heaven's Best of Travis County

Mike, Austin, and the entire staff are professional, friendly, helpful and knowledgeable about the…read moreinsurance business. They are also helpful and responsive with any requests not related to the business. I appreciate Mike's advice about any insurance questions and his truly caring about my satisfaction with his service and pricing. My car insurance is due the end of September and I definitely will renew. I recommend Mike's agency highly.

I highly recommend Chafin Insurance Agency! Angel, my agent, has been absolutely phenomenal. He…read morekept reaching out--calling and emailing--and I kept ignoring him. But when I finally took the time to talk to him, I was so glad I did. He promised to give me a great quote, and boy, did he deliver! Thank you, Angel, for your persistence and dedication. I truly wish I had found you guys years ago! -B. Brock-

The whole staff is friendly and kind Everything runs as smooth as it could possibly be, Eddie is…read morethe best

Run away. I feel he has the potential to ruin your life as I feel he has done ours with, with what…read morewe found to be a lack of attention to detail, a lac of communication, a lack of advice in relation to tax filings and procedures and a lack of follow through. We have had to revise and fix and pay severely, due to these issues during our time with Eddie and this company. I also see that he practiced without a license in 2011: 3. Investigation No.: 11-07-26N Respondents: Erminda Tovar and Premier Tax Service, Inc. Hometown: Austin, Texas Act Violation: 901.453

We are very happy with our experience working with Venkat for our home and auto quotes for State…read moreFarm. Venkat was super friendly, professional and patient. He provided very competitive quotes (the best among all we surveyed) and answered all our questions in exact and great detail and helped us come to the right decision for our home and auto insurance. I highly recommend working with Venkat if you are shopping for home and auto insurance.

After dealing with this group for over 20 years I am still happy with them! Always have time to…read moretalk and help out and now can "search" other places for better opportunities. Nice, long time employees that just make things easier. Cant ask for more...

I was a customer with this agency for 26 years. When I renovated my house, after all those years…read moreas a loyal customer paying premiums, this agency was unable to insure me due to the fact that my house would be unoccupied during construction. A very talented broker for Farmer's Insurance was happy to take all my business from Nationwide: home, auto, and umbrella policy. In my several decades living in the Northwest Hills neighborhood I have never been more disappointed with a local business. Strongly recommend that you look elsewhere for your insurance needs.

I wanted to give a shout out to Michelle and her team. It was a tough experience losing a new…read morevehicle in an accident that wasn't my fault. Saving up for a brand new car and being able to pay it off quickly. It was such a feeling of accomplishment. I was difficult to handle during the time of the accident. Michelle and her team stuck by my side, reassuring me that things would turn out well. And, they did. The last interaction I had was with Christopher. What a professional and fun experience. Took just a few minutes to get me all set up with insurance again. Highly recommend this office. They stand by your side, thick and thin. :)

Caution This officer…read moreemployed a representative that ran a quote for me then proceeded to open my policy without my consent or knowledge. The representative used my personal information (social, ext) without my permission to establish a policy to which I received several notifications of missing payments/canceled policy notices from a policy I never authorized. A policy that can only be opened with all my personal information which I never provided. A rep called me personally (after being told everything was cleared up) about my missing payment. I explained to her the exact information above and demanded to talk to the Agent responsible for my information being used without my permission and was told "she only speaks to individuals by appointment". You hire and employ individuals that process policies without authorization and you want me to make an appointment.. no. Corporate will here about this.