Do not go here. I left the practice at 18 when I was able to make my own medical decisions. Issues…read moreincluded miss diagnosing and belittling my wrist pain which was actually moderate carpal tunnel and trauma from sports, wait times over an hour, and one time cancelling my appointment but not telling me until after I had got to their office. My mother unfortunately is still a patient there. They did not tell her she had cancer- she found out over two weeks after Dr Kerzer got the results by a separate doctor outside the practice she had happened to go see. She had a biopsy done on Monday and is currently in pain. When we called the office we had to speak to the on call doctor. After a 2 hour wait he called, said he doesn't know the specifics of her case and won't prescribe anything to her, and she should wait till Tuesday when Dr Kerzer is back in the office or go to the emergency room. Do yourself a favor and avoid this place at all costs.

I love my Dr, Dr. Salisbury. I've been going to him since I was a teen, and I've always enjoyed my…read morevisit. However, dealing with the nurses has been a joke, almost everytime I call to make the appointment.

Administrative Dysfunction Undermines Clinical Excellence…read more Having worked in a surgical ICU at a large metropolitan hospital for several years during my studies, I recognize what professional healthcare operations should look like. Dr. Mansourati and Nurse Practitioner Ducharme deliver competent clinical care and demonstrate solid medical expertise. Unfortunately, the administrative operations at this practice fall substantially below acceptable standards, fundamentally compromising the patient experience. In properly managed facilities, administrative personnel facilitate care rather than impede it. Here, routine interactions prove unnecessarily burdensome, and front office demeanor frequently registers as dismissive rather than patient-centered. When individuals are navigating health challenges, administrative friction compounds their burden and represents a failure of essential service. Particularly disheartening is watching capable clinical providers have their efforts consistently undermined by operational deficiencies. Healthcare demands collaboration across all levels. When administrative conduct works against patient welfare, it negates even skilled medical work. Until substantial improvements are made, I recommend seeking care elsewhere.​​​​​​​​​​​​​​​​

I would highly advise going elsewhere if you need to come in contact with Rebecca the "Office…read moreManager." From my interactions and perspective, she is abusive and quick to remind you she doesn't "have" to fill the medication she already confirmed you needed with your treating doctor. I woke up with pain radiating down my neck, spine, and arms to a point where I still can't move my upper body. I had been in to see Connie Ducharme a few months back for the same issue (less intense at the time). I called Fairlawn primary care this morning and asked for medication (not opiates) to help with the pain while I work on getting x-rays. I get a VM from Rebecca stating that my PA sent the script to a pharmacy I haven't used in years, which I had already updated with Fairlawn at my last visit, but THEY left it in the system. I called back and proceeded to ask if it could be transferred to my local pharmacy because I am in so much pain I can't drive long distances. I can't move my neck to switch lanes or sit up for long periods of time, etc. No empathy provided. Just Rebecca taking the phone and coming down my throat full force. Rebecca took the phone from the receptionist and proceeded to yell at me. "It's not Fairlawn's problem you have multiple pharmacies on file" - my response was "it was because I updated them during my last visit." I also reminded her that my prior medications a few months ago were sent to the correct CVS, why wasn't this one? She did not have any answers to my questions. She proceeded to say to me "every time you call you have an attitude." That is bullying and took me back. Especially because the last time I was in the office, Rebecca told me to drop her name if I wanted my boyfriend to become a patient, even though Fadi wasn't accepting anymore. Why extend that olive branch to a person that's always a problem? Gaslighting as its finest. Ethics complaint will be filed with the state when I am contacted with Rebecca's remaining details. Upholding patient autonomy, beneficence, and justice means respecting a patient's right to self-determination (autonomy), acting in their best interest (beneficence), and ensuring fair, equitable treatment for all (justice). My best interest was not acted in, Rebecca's was. Bullying me and threating to withhold medication is in direct violation with Rhode Island's Healthcare Ethics.

He's a manipulator ,thief and a liar. i was WAY overcharged…read morefor the services I received and I didn't see any results. I'm so disappointed

Excellent experience!! Dr. Luciano was awesome... I am very…read morehappy with the results. I even inquired about having other procedures done by him and he took the time to show me photos and tell me exactly what he would do and what I could expect. I had a great experience today and enjoyed speaking with him today. Thanks again Doctor Luciano, see you soon!

Excellent staff and doctor, he is the best, Excellent care very understanding, he does care with…read morethe upper and lower GI

I was charged $150 for a no show fee even though I called three days in advance to cancel my…read moreappointment Apparently Dr. Kevin Palombo needs the money more than I do. Also after vomiting for four weeks- I had to wait four weeks for an appointment

OFFICE help require to keep patients outside of office standing in line- no seating available…read more Other offices (like the one across the hall allow patients to wait in office with masks of course). My wait ,in a line of 4 ,was 20 mins. to drop off sample.The woman behind me , who was older than me and Im 74,was trying to stand on 2 crutches and her wait was longer! No excuse for this.I mentioned this to office , told that she was not responsible. Office is large with 3 chairs spaced out. Help is very scarce 2 people, in a busy office.Someone can mention to head office! Im in the Greenville R.I. area.

Convenient location. Staff lacks customer service. Strict policy on switching primary care…read moreproviders. Did not have a good experience with one of the doctors and asked about switching my primary care doctor and they would not allow it.

Great staff. Appropriate wait time for number of patients. Dr. Beaupre is caring and…read morecompassionate. They were a big help with a medication issue for my 98 year old mom. I will be back whenever I need an urgent care provider.

Dr Beaupre is a great doctor! thorough and he listens and always calls you with results and refills…read morescripts promptly. The staff is friendly and you can get xrays and bloodwork done right at the office and not have to travel all over to get things done. Always accommodating to schedules and Dr. Nadeau is great too!

I don't normally write reviews for doctors but my experience this week needs to be shared. I've…read morebeen seeing Dr. Cynthia Rodrigues at this practice for around eight years. I came to her in desperation. I had been extremely sick with some type of respiratory illness for a month, on high doses of prednisone, had taken courses of a few different antibiotics and had been placed on a bunch of different asthma drugs. I continued to be in and out of my primary doctor's office and the ER for breathing treatments. Every time we tried to taper off the prednisone I ended up in the ER. Dr. Rodrigues ordered a bunch of tests, changed up my medication and figured out what was wrong with me. I've seen her twice a year ever since. I've never had to wait longer than ten minutes in the waiting room to be seen. That's unheard of. I had an appointment yesterday. The day before the office advised me that she had a meeting and may be running slightly late and gave me the option to reschedule to later that afternoon. What doctor's office does that??? I decided to take my chances as my husband and I had plans for the afternoon. I waited about a half hour to see Dr. Rodrigues and she apologized profusely when she arrived. I've waited much longer at other offices with no heads up and no apologies. If you are asthmatic, like I am, starting on an antibiotic as soon as you feel a cold start to go into your chest is the difference between a common cold and bronchtis. Instead of worrying about being able to charge me for an office visit, Dr. Rodrigues will give me a prescription for Z-Pac to have on hand at the start of the cold and flu season it has saved me a few times when I've come down with a nasty cold over the weekend. She's also generous with free samples of the medications she prescribes. This practice is located in Truesdale Clinic and parking is a bitch. That's all there is to it. There is additional parking behind the building or you can use the valet service. If you have respiratory issues, it would be well worth your time to pay a visit to this office.

I must say. My visit to sturdy has been nothing but top notch. I want to give great privilege to…read moresay Ty to Dr Brian Patel and his two Lovely Associates. Just an amazing warm non stressed visit. Everybody there was just awesome to me. I had followed up upon Dr Brian Patel's instructions to sturdy's orthopedic office. And I gotta tell ya. Again. Such warm welcome and assistance. There I had the great pleasure of meeting Stephen Anderson, and the Staff on the 2nd floor. Ashley is just truly an amazing beautiful woman that took great care of me. Next was Sarah, who also was totally incredibly awesome to me. With gentle hands and touches they all made me feel really comfortable and relaxed. I can't say enough. But what an awesome place. I give sturdy a five . If there's a ten . I'd give it. Ty sturdy. And your kindness.

Went in on Sat to get bloodwork. The girl could not have been more rude or unprofessional. Did not…read moremake eye contact with me once. Worste experience i have never had at any hospital. Do better