Came 20 minutes before closing and was assured that I could still be helped that same evening. The…read moreemployee was pleasant in his interactions with me and every other customer.

I called them three times in middle of a work day and nobody picked up. Finally on the fourth try…read moreafter 2 minutes of ringing someone picked up only to put me on hold again. It's now over ten minutes of trying to reach them and I'm on hold as I write this. Get a VA or answering service. You're losing business from frustrated customers like me. I've bought at least 4 sets of tires here but the service has gotten worse and worse over the years. I originally came here for tires in the winter but the lines were insane so I waited til May when I figure they'll be slow but it doesn't seem to help.

While I woke up on Sunday morning with two of my tires showing very low air pressure. I was wary…read moreabout trying a new mechanic in the area. Unfortunately, on a Sunday morning there are not a lot of choices to choose from...then I googled closest mechanic near me and this place popped up. I called ahead and was quickly greeted by a nice guy who told me to bring my car in and the team will take a look at it. I slowly drove over to the mechanic shop and was pleasantly surprised by how clean the shop was AND the professionalism of the staff. The gentlemen working the front desk was very nice and made me feel really comfortable. I ended up getting more air in all of my tires by another super nice gentlemen who was happy to help me. They checked all four of my tires to ensure I was ready for the road. It's safe to say, I truly appreciated that they were not only open on a Sunday when everyone else was closed but how fast, efficient, and KIND every person was. What I loved most was the fact no one tried to sell me on anything and the staff seemed to really care about me - the customer. For this alone, I definitely can see the value of of coming when my car needs additional service. I highly recommend checking this place out if you're in the area and in need of an excellent team to take care of your vehicle.

I will not be returning to this business. They are not interested in providing good customer…read moreservice. They are only interested in making a buck. I came to this business to get a slow leak fixed. They proceeded to try and sell me two new tires instead of just fixing the slow leak. I told them I didn't want to buy two new tires today; especially since they were pricing them over and above what was being offered on the Goodyear site for the same tires. I asked them why that was. They came some bs excuse that the price online wasn't including the labor or the road protection plan. REALLY! I wonder if they would have pulled the same crap, if I was a guy!! I thanked them for their time. They said they understood and would fill the tire before giving me the keys back. Well, guess what they didn't even put air in the tire. This is the car that my 18 yr old daughter drives to get her back and forth to school. Real class act they are, not!! I definitely will not be spending my money there. I was able to get the tire fixed at Costco. I will be buying the tires from a business that isn't trying to cheat or lie to me and offers excellent customer service.

I had a great experience at this Belle Tire location. I came in on a busy Saturday, and even though…read morethey were understaffed, the team still found a way to fit me in, which I really appreciated. I originally brought my car in to have the ball joints checked, but instead of doing unnecessary work, they took the time to diagnose the issue correctly. They explained that the ball joints didn't need to be replaced and found a cracked oil filter housing that was causing an oil leak. That honesty and attention to detail really stood out. They replaced the housing, filled the car with oil, and were upfront that it was about a 4-hour job, but I ended up getting the car back the same day. Professional, honest, and efficient service. I'll definitely be back and would recommend this store to anyone looking for trustworthy auto care.

I had a fabulous experience, I took my car in because one of my tires kept loosing air. In an hour…read moreand a half they were able to patch my tire and get me back on the road. Did I mention it was free?! Honestly, their team was fantastic and so willing to work with me! I've been to quite a few belle tires and I think this experience has been one of the best. Thank you belle tire team for your hard work! It doesn't go unnoticed!

I came in because of a slow leak in 1 tire. It took 5 minutes for them to tell me I need all new…read moretires and handed me a price sheet. I said no and I've been waiting for almost 2 hours now. Interesting that they had time to upsell an entire set of tires, but they don't have time to do what I came for. My tire was eventually fixed. On my way home I checked the tire pressure and it was 49! This is what they do all day every day. I don't see how this could be an accident.

I needed a winter tire replacement put on after hitting a pothole. I called and they did not have…read moreone in stock (Blizzak WS90.) However, Shawn the service representative, ordered one with rapid speed and had one in no time. My wife and I dropped off her car and went shopping for a bit. By the time we came back to the store, it was ready. I'd like to thank Shawn for his exemplary service and kindness. Spencer, the tire technician, did a great job with the tire change and assuring the car was not dirtied. I feel I got great value for the amount of money spent. I will definitely be returning to this particular Belle Tire. My wife is very happy with the service. A happy wife is a happy life.

My experience with Marcus and tire outlet was excellent. Marcus has a very pleasant demeanor and is…read moreprofessional in his interactions. I had unexpected trouble with my car and brought it to tire outlet without calling. They got me in right away without a scheduled appointment. They took time to test multiple features and ensure they were diagnosing the correct problem. They were upfront and did not try to sell me services that may not be needed after testing showed functional parts. When I requested additional areas be serviced, they looked into it and called back with a quote in a very timely manner. All work was completed quickly. I highly recommend tire outlet!

The manager here showed me what was wrong with my car not just told me he took me to the back and…read moresaid even if you're not a mechanic, I'm gonna show you what's wrong with your car. I learned a lot they fixed my car and gave me a warranty to boot.

In a pinch for a tire, had a flat on the way home from up North. Long story short, they told me…read morestay in my car, would get to me. 20 minutes later the dude (without the little ponytail) said we have your tire. My choices were $55, $65 or $75, depending on tread. He said $75 was excellent tread, I said go for it. So the dude with the ponytail tells me to pull up by the middle jack, stay in my car and bing bang boom he's done, give him my credit card and on my way. This is what he did to my car(pics to follow). Went back to show him, got ignored for half an hour, , finally just spoke up as he was blatantly ignoring me, my son stopped me from having a total meltdown as he was changing tire on a gorgeous G wagon, reminding me we were in Ferndale, but still on 8 mile. Point taken.

I highly recommend this shop to anyone who is having tire problems. I was in and out in 30 minutes…read morewith a high-quality used tire for 75 bucks. Thanks, guys!!

Called this place regarding my 2016 jeep patriot. It was overheating and barely driving. For what I…read moreneeded it was a tad pricey but my jeep is flowing through these streets baby. Better than ever. It's smooth as silk. My jeep wasn't driving due to the caliber system and also they repaired a coolant leak for me. Although this place had other cars to repair, they fit me in and I'm thankful for them. For honesty letting me know what was wrong and able to repair it. I would recommend this facility 50 times plus!!!!

Royal Oak Automotive Care has become my new go-to auto mechanic. Adele and his team are very good…read moreat 1) listening closely to the customer; 2) diagnosing the cause of the problem and 3) correcting the problem in the most economical way possible. Heidi is generally the first contact when a customer calls for an appointment. She's very easy to talk to and accurately records the information given to her. She and Adelle are good at communicating with the customer until completion. I highly recommend this business.

Excellent client care and communication are standard at this business!…read more Very please with the service and time it n took to complete the repair.

This company lied about replacing my pads and rotors on front break job 15 months ago and wanted to…read morecharge around $500 to do it again. Don't trust them.

Very rude. Absolutely terrible customer service. Had to call back several times after being placed…read moreon hold several times. They left me on hold for over 15 minutes. Do not patronize this business I repeat do not patronize this business. I repeat do not patronize this business. It is a waste of time.... If I could give this business zero stars, I would

They always keep good stock of tires they never no have my tires, they have great deals, they do it…read morequick with quality and have great customer service. This is the only place you should be getting your tires from

Was only charged $$ for a like new used tire, very friendly customer service AND filled up all…read moretires including my spare tire. Highly recommend.

From the owner: Stop by for the best new and used tires and rims shop located on the corner of Wisconsin and W 8…read moremile Rd in Detroit.