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    MidWestOne Bank

    2.3 (3 reviews)
    Closed 8:30 am - 5:00 pm

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    Services - MidWestOne Bank

    Personal banking

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    3 years ago

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    5 years ago

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    16 years ago

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    The Bank of Elk River - Main Street Office - A Home Equity Loan from The Bank of Elk River is the perfect way for you to get ahead. Whether you want to make home improvem...

    The Bank of Elk River - Main Street Office

    (2 reviews)

    I wish I could give this company zero stars right now. Although I appreciate The Bank of Elk…read moreRiver's security when it comes to cards and confirming transactions. It is Sunday, my account is locked and I have absolutely no way to unlock it. I tried logging in online, and it's giving me an error that says "opps something went wrong." I tried to call to get a live person or even a computer to validate my purchases and unlock my account, I am getting a busy signal when i click on the prompt. They say they specialize in customer service, however this is customer service at it's worst. If you mind not getting a hold of a person or a computer that can actually help you on a Sunday, I definitely would not open an account with this bank. WORST CUSTOMER SERVICE ON A WEEKEND. THEY SHOULD BE ASHAMED OF THEMSELVES FOR EVEN PROMOTING THEY HAVE GOOD CUSTOMER SERVICE.

    This bank is not for small businesses. They seem to only care about the millionaires they have in…read moretheir bank. They have very poor communication, Michelle Thatcher in particular. Either "working from home" or "Ill" it seems everyone that works there is on vacation mode. Not a good look. They're more worried about some massive remodel than new customers and like i said they only cater to the existing customers that have millions in their bank. Never would I ever recommend this bank or Michelle. I think this bank needs to remodel their staff.

    MidWestOne Bank - banks - Updated May 2026

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