First time purchasing an RV. Our plan was to just look around and then go to another RV dealership, but that did not happen. Our salesman Jim M. was awesome, very friendly, knowledgeable and informative. Could not have asked for better service. We are very excited to start our new travel journey in our home away from home. Thank you Jim and Midwest RV. Your Newest Happy Campers the Shaws read more

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Service department says that's not a cracked weld. A year later the frame is twisting and the floor collapsing. Photos for evidence. Save yourself some grief and do not buy Keystone. Starkey the GM called me on the phone and threatened me. Sorry Starkey, defamation is only if I make an untrue statement. I brought this RV back to the selling dealer for warranty because the frame was bent and one of the jacks was bent. They blamed the damage on me and told me to file an insurance claim instead of addressing the structural problem. This was separate from the other weld cracks that they claimed were "not cracks." They made several repairs but the situation kept getting worse. It became clear the dealer was working for Keystone rather than advocating for their customer. To the owner -- I brought the unit back to you for a structural defect and you let Keystone run over me. 3 YEAR UPDATE: After a lot of screwing from Keystone I got them to buy this junk back for 90K. I still lost about 30K but it's better than nothing. My recommendation to you all is take lots of photos and get everything in writing. Use ChatGPT for help. Never trust your dealer. Hire a lemon law lawyer before they make a buyback offer. Once they make a bad offer you are stuck paying your own lawyer bill. Good luck. read more

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Fantastic experience buying our first RV! Thank you to Mark Minnella for helping us find the right one. Thanks to Tyler for his expert orientation and to Danielle for her organization and preparation in the finance department!! Happy Camping!!! read more

Midwest RV Center - RV Dealers Near Me - St. Louis, Missouri

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We just purchased our first RV, we had no experience. We found Mark, whom is salesperson there to be very helpful in choosing what we needed. Everything was explained clearly about our RV. We feel comfortable to ask them for help if we need them. Thank you to the whole team. read more

Awesome dealership!! I bought an RV motorhome Renegade from an awesome salesman Eric. He walked through several items on the RV and I identified an unsealed window. Eric promised they would fix it but had to order a window they came through eight weeks later because I found out windows need to be made each time. Eric also has helped me with the many learning tips being a first time RV owner as I call him with questions. He is always available and helpful. Jason in service has also been amazing at solving my problems over the phone. Such as a minor GFI issue. Tyler was awesome at delivery teaching me on how to do things. Dana was awesome in finance. If you go to Midwest RV look for Eric because he will give you a good deal and help you after. read more

DO NOT BUY HERE. We got a 2025 Travel trailer from here and it has been the WORST experience ever. One of their employees ran over the 7pin cord while it was parked while we were filling out our paper work. The technician attempted to replace the cord in the parking lot before we left but botched it. We were traveling that night and got stranded because our trailer didn't have any lights!! We took it back THREE times for this repair, and now still having a lights issue. After the third attempt in 5 weeks I requested they buy it back and was even willing to negotiate because the SIX WEEK OLD unit would be considered 'used'. They refused. The sales manager Randy then told me he only has documentation of one repair being completed and it was a manufacturing defect. Apparently the first two times we brought it in for repairs they didn't even document it!! I brought this to his attention and he gave us the run around about how they could 'trade me out' or try to fix it again. This BRAND NEW UNIT was damaged by their employees and FOUR TIMES NOW has put my family's life at risk driving unknowingly at night without running lights and/or brake/blinker lights and leaving us stranded in multiple places. I gave them ample opportunity to fix this situation and they are just worried about their money. This is a pathetic excuse for a midwest company. STEER CLEAR read more

Do not give these people your business. I called for appt. for maintenance at their service center for my 5th wheel. They gave me a date to bring it in. When I arrived, they said the appt. was not for today but they would keep my 5th wheel in their lot for 2 weeks before they could look at it! What?! This is actually their process but failed to tell me on the phone. Then a hail storm hit my 5th wheel while sitting on their lot. They claimed no responsibility and wanted to charge me for the estimate to fix the hail damage! What?! When they finally gave me an estimate on my minor maintenance issues it was ridiculous and they again had a charge for the estimate! What?! I refused to pay since this was not explained upfront to me before I brought in. The woman in the service dept. was extremely rude with remarks and attitude. The manager was at least polite. And I noticed they did not have the estimate for my original problem on the sheet. They said they can do that for another fee! What?! I said no! I asked for a copy of the estimate and when I got home to look at it, the woman printed it out with all blank numbers. Also they ran my battery down to nothing so I had to had them jump my battery just to hook up to my truck. What a horrible experience! They are scammers!! Do Not Buy from them! read more

We just bought our 13th camper from Midwest RV, a 2021 Keystone Cougar 29FKD and we love it!! We have definitely developed a relationship with the team at Midwest, especially Jim McClung, Debbie and Lisa. Their level of customer service is spot-on and that isn't the norm these days. The owner, Bob is very personable and doesn't forget a face. Really, everyone we've worked with, whether it was in parts, service or sales, the team at Midwest RV is top notch! That's why we keep returning to them whenever we're ready to sell or upgrade. read more

Midwest RV Center - RV Dealers Near Me - St. Louis, Missouri

I called the service department to help me with a warrant issue in my 2023 Montana. i had a cushion that went bad on the recliner. A quick picture, estimate and a paperwork process was all I needed. The first thing they ask if I purchased the unit there. Being a Montana Dealer I thought there would be no issue with a warranty repair. I was told that they do not work on units not purchased there. I know they expanded their service shop area. I would be worried if they are full working only on the units they sell maybe they should sell better models. I went to them first but they couldn't get the model I wanted. I contacted Montana and they stated they couldn't require dealerships to work on Montanas. when they asked what dealer they wasn't surprised. I called Byerly and were so nice. They said they would take care of it and set me up an appointment. Super Nice. Luckily for me the great customer care team at Montana took care of it and sent out a replacement. I think it is great that Midwest wants to take care of their customers but with this business decisions it drive potential customers away. Shop Byerly Rv in Eureka. I know I will never spend another dollar at Midwest Rv. Kevi K read more

Would not recommend buying from there my camper has spent most of time I've had it in the service dept.

While the sales rep, Brad was great but made an error on the.paperwork paperwork and was not caught until we went to pickup the camper. Turnd out the one we wanted was 4k more then the one the sales rep told us and gave us paperwork on. We sat in the sales area for about 40 minutes while they figured it out and all they did was redo the paperwork with the camper we wanted. Needless to say i did not purchase, felt like it was a bait and switch. Blessing, i called and setup appointment with Bererly and they have a few new campers that fit our needs for just a little bit more then the used camper we look at from Midwest, gping this weekend to look. read more

I just want to start out by saying that Midwest RV was an outstanding buying experience. My wife and I went to the RV show in St Charles , MO back in September with all intents and purposes to buy a 5th wheel trailer and what a fiasco it was. The only redeeming factor was a salesman from Midwest RV Center who acknowledged our existence. When we arrived at the show we went to almost every dealer there and none of the sales people even looked our way. I even approached a sales rep from Byerley and pointed at my wife and told him to go talk to that woman right there, that's my wife and we will buy today! I went to the restroom and as I returned I asked my wife what the rep said and she said Who? No one came to talk to her!! That all being said we came across Mark from Midwest RV. To make a long story even longer he and the entire team were a God send. We purchased a Keystone Montana High Country and LOVE IT! Collin did our walk through and explained as much as we could absorb, one of the owners came out to see us off, as well as Liz, Lisa, Debbie, Randy and the whole crew. I admit the fact that I've called several times and asked questions from the service dept. And never had an issue. In closing I do believe that you can't go wrong with the team at Midwest RV. read more

Liars! They lied to me about a refundable deposit. They lied to my credit card company about what transpired. Do not trust them! They kept our money. The reason we changed our minds was to use the money for a cancer treatment. It had progressed. read more

Visited this RV place when we were killing time till the Cardinals game. We were met by Vince and struck up a not pushy conversation about RV's. we looked at several and relooked at the same ones and looked again. We ar RV new to RV travel and wanted something for 2 adults and 2 Golden Retreivers. We left went to the game, called Vince and put a hold on one the Coachman 26DS. It was about 30days before we could get it but they held it for us. Did I say we live in Cincinnati. The only thing negative is when we did the walk through, Colin did a great job, but we didn't know what we didn't know. All the info was totally new. Anyway we highly recommend Vince and the peeps at Midwest. We wished we had gotten the longer one driving is not as bad as we anticipated. I would have liked a camping trip close by to see how stuff works, with Colin in the campsite next to ours. read more

A huge shout out to Midwest RV Center - especially Jim, Mark, Tyler, and Debbie. We recently purchased a used Class C and everyone was extremely helpful and made the whole process easy. lWe love our new C and can't wait to start traveling. read more

Excellent experience buying our new rv travel trailer from Midwest RV Center. Would highly recommend their sales and service, especially our sales rep Jim McClung. He went out if his way to provide exceptional customer service. I do feel like we have established a relationship with Midwest RV that will last. read more

Had a great experience! Jim was great to work with and communication was easy, he responded to calls and texts in a timely manner. And Collin was wonderful during our orientation for our new 5th wheel! He took a lot of time answering questions and explaining everything to us as we are new to 5th wheeling. Would definitely return when/if we are in the market again. read more

I wouldn't waste your time or money here. We bought a 21 Catalina Legacy, was told by our salesman our 1/2 ton would pull it "LIE ". Then after putting money down took 2 weeks to get the camper, very fist time out the belly flooded with water, and it's been down hill from there. Everything from the ceiling coming down to the ac quit working hasn't even been 2 years. Not to mention I still don't have any T.V. Or radio because they don't know what's wrong with it. And if you do get in to have items "fixed" they only half ass fix them and leave damaged countertops and their messes behind. If you do buy from them and want any type of service you have to wait 1-2 months before they ever get your camper, then another 3-4 weeks before you get it back. I would recommend you going somewhere else. The customer service sucks as they don't care unless you know someone. read more

BUYER BEWARE WORST BUYING EXPERIENCE EVER ETHICAL? This is the absolute worst buyer's remorse I have ever had. Before purchasing this camper I had an option to buy the same brand new trailer in SC for thousands less. My salesman at Midwest RV explained to me that they give service priority to those that buy from them and if I don't buy from them, getting service would be tough. I have a busy job, two kids and have more money than time so I regrettably bought from them for this "superior service". The trailer was made by Keystone and supposed to be a quality brand. If I had problems Midwest RV would be there to take care of them; right? Well I can assure you their service department is sloooooow, incompetent, and more interested in selling extended warranties than providing any level of acceptable service. Several times I would drop off the trailer for warranty work and would have to pick it up before the work was done because they either did not have parts or did not have room on the lot. Other times after they had it for plenty of time they were still working on it when I arrived to pick it up. This trailer must have been built on a late Friday afternoon because we had many quality issues (too many to list) but the worst were the ones that flooded the camper. One flood was due to a pipe that ruptured. The second was a water leak in the camp kitchen. The third was due to them fixing one of these water problems and the service tech left the faucet on and the drain plugged! We so when we hooked the trailer up at the site and turned the water on, we unexpectedly flooded it again. That was such a great memory... ;-( I expressed my frustration and concern and the owner. He assured me that these floods would not cause me any issues and if they did Midwest RV would back me up. Yeah not so much.... After a few years of constant problems and a greatly diminished interest in camping we had decided to sell this trailer. We kept it very clean, had tons of interest, but when people asked what problems we had they all were very concerned about what they could not see from the floods. When I circled back to Midwest RV for backup my salesman suggested to do not disclose these water issues. I too am in sales and have quite the ethical challenge with this! I will send you a copy of the email exchange with MidWest RV and you can judge for yourself... Send me a request to dkelley1103@sbcglobal.net My suggestions: Do not buy a new camper. They are built with cheap components and assembled in haphazard fashion. You will be the quality control person. The factory warranty was so very much not worth my time. Buy used and hopefully the person before you worked out the issues and you will not get hammered by as much depreciation. If you decide you want to buy a new camper, get the very best deal you can get. Shop nationally to get the very best deal you can and just expect to work out the kinks yourself. Consider renting a trailer. When you add up all the cost of insurance, storage, trailer cost, depreciation, mortgage, you would be surprised at how affordable $100-200 a day is to rent. I was duped and I hope you can benefit from my mistakes... read more

We bought a camper from Midwest RV and it was a great experience. We had a ton of questions and our salesman was extremely patient with us and very knowledgeable about the different types of campers. I would highly recommend Midwest RV center if you are looking for any type of RV! read more

We have bought 2 RV'S from Mid West, and this is our third. Vince Moses was the sales rep and very knowledgeable about the product. We told him this was going to be our last and he gave several suggestions on what to look for to have a easy and enjoyable time. Tyler was great showing us the RV and making sure we understood everything. Debbie always has a smile on her face and willing to help in anyway to make your visit a pleasure. If you need parts they are well stocked, and Dave is very knowledgeable about what they have on hand. read more

The best RV buying experience yet!!! We came in and immediately felt like family. Jeremy Parker was awesome. Answered all our questions, no matter how minuscule or major he had/got the answers. Saved a whole lot of money too, we almost bought a camper at CW, glad we didn't though. This place is all about customer satisfaction, not just the sale. If you are in the market for a RV go see Jeremy!! read more

Midwest RV Center - Happy Campers! - RV Dealers Near Me - St. Louis, Missouri

We purchased our 2021 Coachmen Apex 300 BHS Travel Trailer through Midwest RV. We met Debbie Lash earlier during the fall RV show at the St Charles Family Arena. She was on a break taking some time off but she sensed we were curious, so we started talking with her and let me tell you, she really knew her stuff. We made an appointment with her about a month after the show and that's when we found out she has been in this business for a little over 37 years. She was very thorough and we are so happy with our travel trailer. We are planning many trips starting early spring along with other members of our family and thanks to Debbie Lash and Midwest Rv, we will be traveling in style. read more

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Wow. What a difference a family owned company can make. I highly recommend shopping for your RV at Midwest RV. No haggling, no handing you off to another sales manager or finance manager, no hassles. They get it done and get it done quickly. My salesman Mark has worked there for 15 years at this 50 year old family biz. Great experience all around. read more

In general we had a good experience with the overall purchasing of the RV with Midwest. They have a good selection of different styles and sizes to select from. However, I would strongly advise anyone purchasing an RV to do their own homework on what you're pulling vehicles rating is ahead of time. We purchased our camper after being told that our vehicle was big enough to pull it and then did our own research and found out that it wasn't. read more

Just purchased our 3 RV from Midwest RV. Very happy with the whole buying process. The salesman, techs, etc are all great. We have had good service from the service department. They are very busy but usually manage to get you taken care of. After our last purchase we left the dealership and drove a short distance and remembered we forgot to get the license plate off our trade in. The owner saw us, stopped and said stay right here. Here went back and got our plate and returned and installed it. read more

This is the second RV we have bought from Midwest RV, a 2022 Keystone Cougar HT TT 25RDS. Our agent, Mark Minnela, kept us informed as we waited for our RV to arrive. Once it came the service rep walked us through all the upgrades. Our tailer hitch was transferred to the new RV. Completing paperwork was easy. We loved our last RV but were ready to make a change in what suited us at this time. I highly recommend Midwest RV Center. read more

Our sales person, Dean Voigt, was so helpful in helping us funded the perfect RV. We wanted a small toy hauler that we could use for our 3 dogs bedroom and extra bed in case we had overnight guest Dean was not at all pushy and didn't pull that famous line "it may be gone by tomorrow". We looked at it and then went home to do some research and my husband and I talked. We bought our 2016 toy hauler the next day. we had a patio kit added to the toy hauler ramp and the they messed up the install which is why I gave them a 4 instead of a 5. With that said, they corrected the problem and made several other somewhat minor repairs at no charge to us. I also need to give a shout out to Lizzie who coordinated our repairs. She was very pleasant to worked with. We also worked with one of the repair people (sorry I forgot his name) who was so friendly and did a great job. I get The feeling that all the employees who work there are truly glad to serve the customer. read more

Picked out a Coachman Freedom Express Ultra Lite. Rey Poston was very helpful. He used his knowledge of the industry and listened to what I wanted/needed/desired, then found the best match possible. From the first contact to driving it off the lot, the experience was relaxing, not pushy, and everyone there seemed to genuinely want to ensure I had a good experience. read more

This is my first new camper purchase. Talk about easy... Midwest made it that way! I would recommend you talk to Jason or another member of the team.. you won't be disappointed. read more

Good initial sales experience. Very knowledgeable sales person (Dean) but you should still do your own homework. Very knowledgeable about tow vehicles and the product he was selling. During the initial sales communication we were impressed by the service available at follow up but that changed as the paperwork was being signed and during my first call for service. We (my wife and I) were originally told that the first winterization would be complementary and if we did the annual roof inspection "x" amount of roof sealant would be complementary, if needed, during the inspection. When we asked the finance person about the roof sealant he was unaware of any such service and when I called for the winterization I was told that they do not do that service unless I had a coupon from the sales person (which I didn't). I left a voicemail for the salesperson at that time and he informed there was no documentation in the sales paperwork of that agreement. In addition I had emailed the salesperson twice with no response days after the initial sale about a question regarding towing suggestions (he is a very good resource) and received no response. He was outstanding responding to emails prior to the sale but after that there was no response (possibly his email server was down?). During our PDI there were a couple concerns (they fixed many quick issues while I waited that night) that we feel needed to be addressed before delivery but the sales person assured us that there will be other concerns that arise over the first year and it's best do rectify them all at that time. I will provide a follow up after that service. Overall average sales experience but Dean is a very knowledgeable salesperson, initial impression appears that the service should be good when you schedule well in advance and plan to stay and wait for some service, great location if you live in or close to STL. read more

Midwest RV Center - RV Dealers Near Me - St. Louis, Missouri

Thieves, took our 500 dollar deposit could not get camper to us on the timeline we specified, then refused to give deposit back. Spoke with Jim mcclung our salesman the same night we gave the deposit saying that timeline would not work for us and asked about my deposit. He told us he could make it work. We asked for our deposit back before anything was ever done to the camper but was told by the manager if they sold it in 60 days we might be able to get it back. Thieves, dishonest, lying dealership. read more

Jim McClung and the crew at Midwest RV center are some of the most helpful people I've met. Super nice. They have a great selection of RVs. At the greatest of prices. If you live in the St Louis area. This is the place to go. Parts depatment is well stocked for all your needs. read more

This dealer was very dishonest. The pulled a bait and switch on us, we got our deposit back and ran for the door. Our salesman mark was pushy and didnt even know they sold the camper we put a deposit on (out from under us) they were not willing to negotiate at all and the supposed manager, me starkey, was a joke. We were equally unimpressed with the owner, bob who did absolutely nothing to make it right. Byerly RV says thanks for the business Midwest .... read more

Not a good place. Didn't take time to show us features of our RV (it has built in LED Lighting and it's pre-wired for a back up camera, but no one pointed this out). Gave us a propane tank with stripped valves so it was worthless. Finance person glossed over important details in sales contract and closing. Overall a bad experience. read more

Worked with Bob at midwest rv, very knowledgeable and helpful to any questions we had. We talked to him up at the RV show in the Chesterfield outlet mall and Bob walked us through one of his campers and told us to go look around and see what kind of material is used in the other campers compared to the other we were looking at. None of the other sales people we spoke to told us to look at the items that Bob suggested. Which in the end helped us make our decision to buy from him. Although they sold more of the camper than they had in stock, Bob worked with us and we went to the next model up and are happy with our purchase. Definitely recommend and should we need to buy another we will go back. Thanks read more

We bought our second trailer at Midwest RV and are so happy with both trailers. Service manger Dave listened to our comments and had the problems fixed. We loved working with Debbie, she was so nice and helpful in our financing meeting. The one year discount on store purchases is a plus. All at Midwest RV work hard to make everyone happy. Ralph and Susie St. Louis,MO read more

Dean Voigt helped us out with our first RV. He listened to what we were looking for and hooked us up with a great trailer that we hope to have for many years to come!! read more

After checking several dealers, we finally settled on Midwest and are happy we did. The whole process went smoothly and except for a rainy day for orientation we couldn't ask for more. Would highly recommend to anyone to give this dealership a chance. read more

We ordered a slide out cover and made an appointment for them to install it. When we took the camper in and had the cover installed they charged us a lot more than what we expected to pay. They said that they charge the same price whether they install it on a five foot or fifteen foot slide out. They order the largest cover and cut it down to fit and the price they charge is even higher than what is in their own catalog. It took two days of arguing before they refunded the difference between what we ordered and what they installed. They didn't even refund us cash, they put it on a gift card. I will never trust to order something and ask them to install it again. read more