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    Midwest Hearing Aid Systems

    5.0 (1 review)
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    11 years ago

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    St Paul Allergy-Asthma Clinic

    St Paul Allergy-Asthma Clinic

    2.9(7 reviews)
    9.8 miHighland

    The star is to acknowledge the kindness and expertise of the office staff. The process of making an…read moreappointment was very pleasant, so I went into the appointment expecting a positive experience. When the doctor entered the room, he presented as affable. But early in the appointment, he made a comment that was unnecessary and a bit demeaning. My determination to form a positive connection with the doctor lead me to overlook the comment. But shortly after that, he said that my strong respiratory reaction to a particular toxin "doesn't happen". A well-trained physician would have said, "That's a strong reaction, can you share more about what happened?". Or, "You had a strong reaction to harmful toxins called mycotoxins, which can cause significant illness for some people. You made a good decision to seek treatment for your bronchial inflammation." When I finally accepted that the doctor was demonstrating no sense of curiosity or interest in understanding my experience, I shifted into be-the-observer mode, and managed to sit to the end of the appointment, which was much too long. During the last half of the appointment, I observed that my experiences were repeatedly dismissed and/or devalued. I quietly left the appointment feeling disappointed and disregarded.

    The provider we saw and the nursing staff were wonderful! They were considerate and explained…read moreeverything they were doing beforehand so my child felt safe and comfortable the entire time. The billing office, on the other hand, is a complete mess and nightmare. They called me repeatedly asking for my insurance information despite me giving it to them at the appointment. Then, they claimed there was a billing issue. 7 months later, I'm told my account was "keyed in incorrectly" (by the supervisor), that a different insurance company paid my claim and that they zeroed out my account; I think as a fix(?). They also gave me the wrong patient name which raised questions as to which account they were actually looking at when speaking to me on the phone. The supervisor came on the line to explain what happened ignoring the mistake on their end. Supposedly they will be sending me documentation of all of this in writing but I'd be very careful using this clinic due to health insurance billing.

    MidWest Ear Nose & Throat Specialist

    MidWest Ear Nose & Throat Specialist

    2.8(16 reviews)
    14.8 mi

    I had an appointment with Dr. Vox and his assistant Jackson, and it was hands-down one of the best…read moremedical visits I've had in years. The office is clean, organized, and incredibly professional--and I was taken back with zero waiting, which already felt like a dream. They had to numb my nose for the vocal exam (never anybody's favorite moment), but Jackson handed me a lollipop afterward to take away the awful taste. Such a small gesture, but wow did it make a difference. It told me immediately that they pay attention to comfort and treat patients like actual humans, not numbers. Dr. Vox gave me suggestions and insights I haven't heard in over two years, and I walked out feeling more hopeful and informed than I have in a long time. You can tell he genuinely knows his craft and cares about helping you understand what's going on. If you're dealing with voice issues or anything ENT-related, I can't recommend this team enough. Thoughtful care, great bedside manner, and a level of professionalism that truly stands out.

    Complete scam, they will not let you give them your own hearing test you get annually from work…read more Insist they do their own and charge you $160 for it. Then shine a light in your ear and tell you everything looks fine. Then charge you $700 even if you have insurance because most plans don't cover their cost. They'll say you're in network tell you it should be partially covered then you get a surprise bill. But don't worry they will prescribe a nasal spray. Stay away

    Midwest Hearing Aid Systems - hearingaidproviders - Updated May 2026

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