My nurse and doctor were kind but seemed like they wanted to get rid of me fast despite my VERY ER…read moreworthy condition. The hospital overall is ghetto. There was a guy yelling over the public phone in the lobby saying "You have 10 minutes", quite worrisome. Another guy was escorted out of the ER with two police men. The hospital itself did not feel safe and welcoming.

literally the most heartless experience i've ever had. I went to the ER with an indescribable…read moreissues and pain . I was dismissed and told i was having a panic attack - they reminded me that i was young so they did nothing to check on any of my issues- assume my fear was anxiety and not worth considering cuz i wasn't old . i was alone and afraid their doctor came in made fun of me, scared me and when i started crying they sent me home . next day i went to a different doctor and learned i had a blood clot and i was at serious risk.

Was seen right away. Took time to ask questions and get a good understanding and diagnosis.read more

Better nurses and PA's. They need to care a little more about the patients who've been waiting 4-8…read morehours instead Disney channel

Allina was involved with my Moms case during the last month or so of her life. Allina added an…read moreelement of caring we had not expected. Sandy and Susie kept us well informed. They had a team that included a massage therapist, social worker, chaplain, music therapy and other services. The whole team was dedicated to moms comfort and care. It was incredible. They helped me with FMLA paperwork so I could spend time with mom, helped make the notifications once mom passed away and were always there to help handle questions. They made the last few weeks so much easier to handle. Highly recommend.

After my mother had a minor stroke, an Allina hospitalist falsely declared my mother terminally ill…read moreand pushed a family member to agree to place her in a one-star nursing home with Allina doctors who were staff members. It took eight months to get my mother off hospice, and she did not receive adequate care or any stroke rehabilitation either then or since. There was absolutely nothing wrong with my mother, and she lost all her assets as a result of this, and is still in the one-star dump of a nursing home years later. My mother was in a stroke rehab facility for just a few days, when an Allina doctor put her in the hospital for an "infection", then declared she was dying of an infection that could not be cured. My mother was not at all ill. Allina makes massive profits when they do this.

Quality of my care was outstanding, it was the only place I could really go to that had the type of…read moresurgeon that I needed. But, when it came time to pay these people are horrible tyrants. I have insurance but a very high deductible. I tried to set-up a monthly payment plan, but it was way too high and they would not budge. I was making monthly payments, but they don't care - they still sent my account to collections. What a joke- not willing to work with people at all on a reasonable plan. I also called on this at least 5 times. Never again and don't recommend going here unless you absolutely have to

If you don't get prior knowledge that you're covered by insurance, DO NOT seek care here. They gave…read moreme an estimate that my services would cost $350, and a few weeks later my bill came to $5916. It turns out it was a good faith estimate, and it was my job to do their job for them on whether I would in fact be covered. They gave me absolutely no guidance as to this fact, so I went to Minnesota from California and paid the price upon my return. I was recommended to travel out of state to see Yoon-He Cha, a doctor who specialized in my rare neurological condition, Mal de débarquement syndrome. She was perfectly nice and gave some advice, but none of the services rendered remotely justified the outrageous cost. I have had far more helpful interventions and care from other practitioners, so don't waste your money unless your insurance covers it. Even then, the Steady Coach and Mount Sinai have done much more good for me, so probably not worth the flight unless you're extremely desperate.

Had my first inpatient surgery and went into it looking forward to staying here as I had heard…read moregreat things about this hospital. I feel like I am a very easy going patient, I don't have high expectations but communication and cleanliness are my biggest things. I have had difficulties in the past with poor english speaking nurses and there is nothing worse then looking at junk on the floor and throughout the room and know I am stuck in bed and can't go over and throw things in the garbage, but shouldn't this just be expected. This experience was better then others with clear speaking nurses but the lazier nurses that left needle covers on y bed, garbage on the floor even my blood pressure couch just thrown on the chair so who moves that if I want to sit in the chair, I saw the thermometer dangling inches above the floor, I know they put covers on them but this is just sloppy. I need to share the name of the worse nurse I had B.J. I asked if someone would be available to help me take a walk after breakfast, repose...oh sure, so after breakfast ask for help and am told maybe after lunch, then asked after lunch and was told well your going to be going home today anyway so no walk. Then learned I am going to be discharged today, great news until it wasn't. 3 hours later am told that the hospital pharmacy filled my prescriptions that I would be going home with, but now they are closed (2:30 Sunday afternoon) Because of this my home pharmacy could not fill them as they had already been filled. So I am told I have to stay another night. Seriously? So ok, guess I will be going home Monday so Monday morning Dr comes through for morning rounds and I am told it will probably be after lunch until discharge, ok so repeat of Sunday I ask for a walk after breakfast (Physical therapy) I was told yes, someone would be in soon, 2 hours later asked for a walk again and am told we are bu8sy and you are going home today anyway. I was shocked!!! Isn't this a good thing that I am wanting to get some PT in. So finally about 1:30 nurse comes in and goes over discharge paperwork. Ok got it all covered calling my fiancé I am ready to go, then I look over the paperwork and see I am scheduled for a brain and spine appt then next page I see they have me on gabapentin, I hate that drug and nobody talked to me about adding it. Then look closer and see oh here's the problem, my name is now Cynthia. Now I am very concerned and just need to get out of here before a bigger mistake happens. WOW Hospital is where you need to have 100% trust. Pretty scary knowing that I put my trust in this place.

An amazing hospital, very thoughtful and very informative, the entire experience was like checking…read moreinto a 5 star Luxary Hotel. We had a baby girl delivered in Maple Grove delivery and labour center by Dr Thayer, nurse Maddy where so incredible even with a little complication as baby gurl was 8lb4oz got a little stuck coming out which they quickly massaged her out. Thank you for brining suck a little bundle of joy into our lives. In the family care centre we checked in with nurses Ashley, Cassie, Maddy, Courtney looking after us 24/7 they where amazing nurses and very attentive and knowledgeable. We were truley blessed to have such incredible nurses looking after our baby gurl, I can strongly say they best nurses and Dr I've ever had looking after our birthing and this is my 3rd child. Thank you again to Dr Trayer, nurses Maddy, Ashley, Courtney and Cassie truly are a great credit to the Maple Grove Hospital labour and delivery family center. MasterChef Eoghain ONeill

I have ALWAYS had positive experiences when I've come to ANW. In the past, I've only come here for…read moreemergencies--fell and hurt my hand, eye issues, and one time getting outpatient surgery in 2004. However, last week was my first time as an inpatient. If you've read through my previous reviews, you will have discovered that I had my first gallbladder attack in November 2012 while I was a resident of Maryland. I had the unfortunate experience of going to Laurel General Hospital and received subpar care. I was advised at that time to get my gallbladder removed, but I sure as hell wasn't about to get the procedure done there, so I declined. From about 2013 until last Thursday, I was symptom free; however, I experienced the same gallbladder attack around 1 a.m. last Thursday. That pain eventually went away, but another intense pain continued and did not go away. I was shaky and weak and decided I better go to the emergency department to get checked out. When I went in, it was around 6 a.m., and no other patients were in the lobby when I arrived, so I was tended to immediately. The nurse took my vitals and placed me into a room. Another nurse named Richard was my caregiver after that. He was very compassionate and kind took EXCELLENT care of me. He placed my IV, gave me fluids, and pain medication. Shortly thereafter, around 7:30, I got my abdominal ultrasound, which showed that my bile duct was dilated and might be blocked with a stone. I was advised to get an endoscopic ultrasound (EUS) to sweep clean the bile duct, then get my gallbladder removed, which I agreed to have both procedures done. I had quite a few doctors come through before my EUS to check in on me, make sure I was the correct patient, and knew of which procedures I had agreed to have done. The EUS done around 1 p.m., and when I woke up in the OR, it was a little bit after 2 p.m. The EUS went very well, and the stone blocking the bile duct was able to be removed. The only issue was afterward was that my throat felt so bad because of the tubes that had to go down my throat. In the recovery area, a nurse named Iris was WONDERFUL! She kept checking on me and giving me ice chips. I was scheduled to have my gallbladder removed the next day (Friday) around 10:30 or so and was admitted. I was disappointed with how long I had to wait for my room, which was a good 3 hours or so (UGH!), but I finally made it there around 6:30 and was happy that I was given a private room. I have to say that all the nurses who cared for me when I was in my room pre-op and post-op were great, and the two standouts were Reza and LaVivian. They were AWESOME!! Five stars for these two! My surgery came and went without complication, and Reza was incredibly kind, helpful, and very straightforward. He helped me get out of bed the first time after my surgery, and I was in so much pain that I didn't want to move, but he was patient and stern with me and in so many words told me to get my ass out of bed and into the bathroom. I finally did and things got better on their own. He was Johnny-on-the-spot checking in on me and making sure I had everything I needed. LaVivian was one of the night staff nurses, and she was kind, compassionate, and HILARIOUS! Absolutely loved her! I hated that she had to go back to her station, but it was all good. About three doctors came in to check on me throughout my stay, which very thorough, in my opinion, and the nurses were fastidious with my heparin injections and pain meds and to take vitals. I was never in too much pain from my actual surgery; however, I did have an issue with back and leg pain. Because I was strapped down on the operating table and have spinal stenosis and was on my back for so long during gallbladder surgery, the upper part of my left thigh was numb, and I had constant pain in my back on both sides, which then radiated into my legs. That was the worst of it. Of course, now, those problems have resolved. I disliked being woken up, of course, to have my blood drawn, but it's a hospital, and that's just par for the course when you're an inpatient. I didn't eat a whole lot, but as far as my first experience with hospital food, it wasn't bad. I ate mostly Jell-O and water ice, drank mostly cranberry juice and water, and on my last day, I had my first full solid meal of scrambled eggs, a veggie sausage patty, French toast, raisin bran with soy milk, and more cranberry juice. On my last day, the doctor came in and said I could be discharged and that it would take about an hour, but it took more like 2 or 3 hours; nonetheless, I was happy to be leaving. Reza tended to me and ordered an escort. He was able to make me and my husband laugh and was just a super star of a caregiver. I will never forget the great level of care I received during my stay. This is why I will always go to ANW for emergencies and anything else. Thank you, ANW staff, for taking very good care of me!

Bad bad service. My wife who had back surgery needed to go to the rest room to pee but after 15…read moreminutes no one came. After I assisted her to the restroom and got back to the bed and tucked her in someone showed up 45 minutes later and I angerly told her I took care of it and I will send you a bill. My son who is a RN worked here and said allina is the worst hospital he's ever worked in and the employees are all grumpy from the treatment they get from the upper echilon. He works at Methodist hospital in St.Louis Park and said it's a wonderful place to work. Go there if you need surgery.

Hello, just received a bill for my emergency visit…read more When I arrived, I had already had a ultrasound to confirm a blood clot (DVT), which I told the front desk. For a "moderately severe problem" I waited 2.5 hours to speak to a doctor for 10 minutes. All they had to do was write a prescription and for that I got billed $719.00.

Beware of Megan Purdy and Margaret Shishilla. I feel like their staff is the least professional and…read morehas no idea how to interact with people. They treat you any kind of way, it does not matter to them.