I've never dealt with Smiley before yesterday, and I will never deal with him again…read more I called with questions about medication that was prescribed to me at discharge from the hospital. I have a pretty rare medical condition, and information I found indicated that the medications prescribed could cause issues. And yes, I know there's a lot of false information online, which is Why I Called. I told him what happened to me and he basically called me a liar. I had a severe reaction to Zofran while the paramedics were working on me. My blood pressure, according to paramedics, was 80/40. I told him that and he said, verbatim, "No it wasn't." I told him the paramedics had to try 3 times to even get a blood pressure on me. He said, verbatim, "No they didn't." My husband was in the room when paramedics were there and saw/heard all of this. I told Smiley I was concerned because my condition is rare and some doctors aren't familiar with it. The doctors have told me this. Smiley said that wasn't true. He said that since the meds were prescribed in hospital there is no issue and I should just take them. So aside from giving me bad medical advice, he was rude and dismissive. I can't help but think that if I was a man I would have gotten better treatment. I don't know if Voyage records phone calls like some businesses do, but if they do I would highly recommend they listen to the call. That being said, everyone else at the Voyage clinic in Osseo are absolutely wonderful and I've gotten great care from them. Big shoutout to Mr. Horn and the rest of the staff.

This is a wonderful primary care clinic. The staff are professional, starting with the reception…read moredesk workers through health providers. My family has been coming to Voyage Healthcare (& prior North Clinic) for decades. Our primary doctor (Dr. Colson) is very knowledgeable and includes the patient in all care decisions. I have worked in various health care facilities (not Voyage HC) and know that this choice is right for my family.

Dr.Yauch is the best! His appointment times are always on time…read more Spends time listening and helping you to completely understand what is going on.

I had six labs scheduled for Thursday and one Fasting lab scheduled for next Thursday. Telling…read moresomeone this they said: At my Wisconsin clinic I'll just show up in the morning and they'll get me in. So... I thought I'd roll the dice.... I got off the elevator and saw the lab this way arrow. As I rounded the corner I saw the Suite 200 this way arrow. The other way! Which I had seen in the lobby "Laboratory Suite 200". Confused, I turned around to go the other way... got back to the elevators and turned around once again!! I told the check in fellow I was confused and not sure I was in the right place.... Then I told the ever so friendly and kind Tony "I need a B12 fast lab done". Tony asked me for my phone number, name and date of birth. As he typed away I jokingly said... yeah, I'll be back here on Thursday for six more labs. Tony glanced up at me "I think we can get them all done today." Wonderful!! Tony handed me the blue paper w my sticker and told me to drop it in the basket below the window on the opposite wall. Thank you Tony for exceptional and such friendly service...for 7:00a.m.! I don't think I even waited 15 minutes when Diana called my name. We walked in to the room where I confirmed my name and birthday and she poked me. I didn't count but maybe(?) took seven vials of blood, since I was to have seven labs. Maybe less, as it didn't feel like seven since we chatted while she did it. Diana then said I was done. I said "what? I thought I'd be here all day?!" Diana said "you weren't even here five minutes." Thank you Diana for such quick blood draws and being so friendly. Allina Coon Rapids you were a wonderful start to the day!

iDr Maalim was my doctor for about eight years. We seemed to get along good. One day i went in…read morethere and he was horrible to me. I was shocked like why are you treating me like this. He said i want you to find another doctor. I left and the practice manager call me and sais i have to get you out of here . I said why is he treating me like this. She said i will find you another doctor. I believe he didnt want to deal with my many health problems Dr Maalim abandoned me. He should of been fired. They are protecting him . Do not go to him. You cant trust him. wdg

For a place where it is your job to care for the ill and make them comfortable, they sure need more…read moretraining. The passive aggressive behavior is no better than being out right rude and lacking empathy. I called in for an appointment a week before Xmas of 2020. I was offered by receptionist Xmas Eve 11am which I accepted. I was excited to hear this as I was expecting a date after the Holiday. On the night of 12/23/2020, we had a blizzard. I woke up to needing to shovel out both my car and wifes car to get our granddaughter to daycare. So this put me behind. I arrived about 20 minutes late. I walked up to receptionist and they seemed nice. It took about 10 minutes getting checked in because they could not locate the nurse handling my appointment. 1st uncomfortable moment. Then the receptionist went on to say we may need to reschedule you because you were late. 2nd uncomfortable moment. I am wondering at this moment if they realize there was a blizzard and at least I made it in. How many times have we all went to doctors office and been seen RIGHT ON TIME? I was directed to the waiting area. after waiting another 10 minutes, I was told they would need to reschedule me because they want to close right at noon. Well HAPPY HOLIDAYS TO YOU ALL TOO. NEVER ATTENDING THIS OFFICE AGAIN AND CHANGING DOCTORS. THIS OFFICE ACTS LIKE THEY CARE, BUT REALLY THEY DON'T. DO NOT LET THE SMILING FACES FOOL YOU. PASSIVE AGGRESSIVE BEHAVIOR IS NO BETTER THAN JUST BEING OUT RIGHT RUDE.

Dr. Ogunmodede I want to thank you in written form of how wonderful you had been when caring for my…read morehealth. You explained my symptoms, diagnosed my care and provided a treatment plan for me. The part that I really appreciated was when you explained this to me in a language of which "I understood" and was happy to explain it until "I understood it." You didn't make me feel stupid or silly, but you seemed concerned about my health and wanted me to understand it. I had a "teachable" moment with you. I walked away "Learning" more about my health. I am very appreciative and recommend YOU to others knowing in full confidence that they will experience the same EXCELLENT level of care that I experienced. Once again, Thank you. I also want to thank the ER DR. (I think it was Dr. Yang) for her superior level of care!

Inconsistent health care! Kristen Medhanie, NP took over for Brianna Nienaber NP while she was on…read morematernity leave and second-guessed Brianna's decisions without so much as a phone consultation, putting my health at risk. It took 30 minutes with the clinic to determine the 'mystery physician' second-guessing my diabetic prescriptions. There is no accountability as the people in communication do not give out their last names. Look, a form letter response! The same response as the last comment! This is EXACTLY the problem!

I was a patient of Dr. Raff he is a nice person however in my experience he does not seem to have…read moreany problem with helping people with their needs He was fixated on a diagnosis assigned to me over twenty years ago he constantly dismissed my concerns and the tangible evidence that something is wrong with me he wasted a ton of my time and money for a zero sum result in my opinion it was a clear cut case of healthcare fraud because he was able to agree with me that there was no hair on my body but he was unable to preform a good investigation which eventually led to an impasse which caused me to divorce the Allina healthcare system altogether because before I selected him as my go to provider I had been working with another provider who abandoned me by abandon me she agreed that the images that were ordered by her to further her investigation into my complaint had indeed made a tangible proof that I am suffering discomfort from arthritis in my lower lumbar spine which she prescribed a pharmaceutical product that made me feel crappy and did nothing to address the pain discomfort and subsequent anxiety because I had a few transactional conversations with her helper about the medication side effects being intolerable yet the provider again did what Allina does bill me for nothing I have decided that I am going to file a complaint with the medical licensing board for the patient abandonment and when the final decision is made I will then have the ability to file a civil suit against them and make sure that they get the message that I am not going to be charged any fees for nothingness we will settle for a hefty sum which they will deny any wrongdoing and continue to fleece the patients who trust them until the wheels fall off or they get pushed out by the risk management team as being to lackadaisical to escape culpability of the patient case management at the critical care stage of the patient provider relationship and the poor performance and lack of trust will eventually lead to the weeding out of a lazy professional who has become accustomed to doing nothing but commissioning fraud and negligently inducing stress on the patients who are the bread and butter of the finical process These days we the patients have economic power and we can collectively do better for ourselves in this day and age of the internet and social media platforms that empower us to make the best decisions we can make for our medical concern outcomes Allina is a huge company that has escaped accountability for far too many years now and if they think that their the only game in town they are in for a big wake up call I personally don't care what anyone had said about me based upon a story fabricated by my parents who I have not lived with for at least eight years before I was involuntarily hospitalized based upon the story that my parents told when I asked the provider about the validity of the story they told about me not having heat in my house yet when the police took me to the hospital I was only wearing my undies and it was like-15 degrees outside that day and the provider was like oh that doesn't sound right but it is what your parents want me to do to you and I was like dude I am a grown man I don't care what the Munchausen's by proxy wants you to do for me I don't want to be here I just want to go back home and then I was shipped out of town where I was held hostage for about seven weeks before I got my freedom resorted and then I got a bill for like $12,000 dollars which I paid off because I am not a dead best but beware Allina is not a good place to seek healthcare