1. Midwest Groundcovers

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St. Charles, IL

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Midwest Groundcovers

1.0 (1 review)
Open • 7:00 am - 5:00 pm

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The Home Depot

The Home Depot

(35 reviews)

$$

Went to home depot this afternoon with my wife for flowers for our exterior of our home…read more The selection of available flowers, vegetables, shrubs, and trees was impressive. We were looking for shade flowers, finding the selection overwhelming we asked for assistance. A young woman in gardening named Emily (big shot out to her) offered to assist us. Emily, stayed with us the entire time (30 or more minutes) making sure we purchased everything we needed. What Emily didn't know she would run and ask her manager. I hope Home Depot realizes what a great employee Emily is.

This is my second time purchasing a gun safe from…read moreHome-depot. The delivery was unpleasant with one guy having a poor attitude about bringing the safe into the entry way which I paid extra for. Once delivered the safe was still left bolted to the pallet the one mover said they do not do that which ok but defeats the purpose of paying extra to bring it into my home. Once we unpacked the safe we noticed a sizable dent and paint peeling on the front so we called to have it picked up and refunded. I called Home Depot customer service and was told I had to contact the manufacturer directly as they don't do returns themselves. So I called the manufacturer directly and was told that Home Depot has to do the return. So I called Home Depot again and they said they can pick up the safe and refund the money. We received the case number and was informed that it would be picked up today from 10am-2pm and no one showed. I called Home Depot a little after 2pm and informed them no one showed to pick up the safe and was offered a $100 refund to keep the damaged safe which costs me $1,500 and some change. I said no obviously. I was put on hold for about 20 minutes and then the the call either disconnected or Home Depot ended the call after giving the gentleman my information I didn't receive a call back or anything This is my third attempt now to get the safe properly removed from my home and refunded. If I could give ZERO stars I would I have been dealing with this for 5 days now and the incompetence is mind blowing. It appears that Home Depot doesn't care about any customer service whatsoever and whoever they use for deliveries is a joke. Sorry for the long winded explanation but I will not be shopping at Home Depot ever again anyone reading this highly advise going to Lowe's at-least there any issues I had were resolved in a professional and timely fashion.

Midwest Groundcovers - gardening - Updated November 2026

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