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    Midwest Express Clinic

    2.5 (4 reviews)
    Open 8:00 am - 8:00 pm
    Updated 1 month ago

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    8 months ago

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    Amelia L.

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    8 months ago

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    9 months ago

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    10 months ago

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    Pinnacle Hospital - A perfect holiday gift from a debt collector right after being laid off

    Pinnacle Hospital

    3.2(20 reviews)
    1.8 mi

    Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

    Physician owned hospital conveniently located in Crown Point. Incredibly upbeat staff from the…read morefront desk check in to OR post op. A true treasure!

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    Community Hospital Outpatient Centre

    Community Hospital Outpatient Centre

    2.3(9 reviews)
    7.6 mi

    I wouldn't send my worst enemy to this so-called "immediate care" facility. The level of…read moreincompetence here is absolutely staggering. The doctors and nurses seem to have the medical knowledge of a toddler with a toy stethoscope. It's genuinely concerning that these people are allowed to treat actual human beings. I walked in hoping for competent care and left feeling like I'd just been an unfortunate participant in a bizarre experiment where they see how much nonsense they can spew before you walk out. If I wanted to be misdiagnosed and dismissed, I could've just asked Google and saved myself the time and frustration. At this point, I would trust a veterinarian more than the so-called "medical professionals" working here. At least vets have experience treating multiple species and seem to have a better grasp of basic healthcare than this disaster of a clinic. Save yourself the headache (and possibly your health) and go literally anywhere else.

    We ended up here after a horrible experience at another urgent care. We walked in and were greeted…read moreand helped right away, checked my son in and they offered us crayons and pictures to color. Great touch! The facility is gorgeous, super nice! My son colored one half of his picture and we were called in. Within maybe 2 minutes of being in the room after his vitals were taken the doctor came in. This is such a shock to me because every urgent care or sometimes even primary care doctor, I swear we wait FOREVER. The doc was very nice and good with kids. We got his step test done right away and we were off with detailed paperwork to tell us what to do in the coming days. Was such a smooth and easy process with super nice and caring staff. This is the only urgent care I will visit even though it is a bit far from our house. Highly recommend!

    Midwest Express Clinic - urgent_care - Updated May 2026

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