I called to ask about some concerning looking areas in my house. Darrell asked me to send pictures…read moreto look at while he was on the phone with me. He was able to suggest to me what he thought I should do, and he said he didn't think I needed mold remediation, and he diagnosed what was going on. It's clear he is very honest because he didn't have to spend that time on the phone with me when he was not going to obtain business. If I ever have concerns about mold in the future, he will be my first call.

Exceptional customer service and the only person who returned my call and gave me actionable…read moreadvice. I had a fantastic experience speaking with the owner of Rapid Response Restoration and I did not even end up being a customer. I had some mold popping up on items of clothing and the owner himself took my call. He gave me great tips and set my mind at ease. Just from this interaction I'll recommend them to anyone.

We had a great experience with this company. Adam was at our house the same day the water damage…read moreoccurred, got to work almost immediately, was very responsive and communicated well throughout the process. He made sure our house was still functional (e.g. kept our washer and dryer running) during the remediation process and helped us smoothly navigate the process from start to finish. I would recommend!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

My water heater went out last night. I called three plumbers. Trojan called me back first…read more Instead of rushing to come to my home to fix it, the person on the phone talked to me about shutting off the water and waiting until the morning to save me $350 for the after hours fee. He gave me a quote on the phone (that was a comparable price) and promised someone would be out at 9 a.m. The guys were here at 8:37 a.m. to replace the water heater, which they did quickly. When they were turning the water back on, they said they thought water was on somewhere in the house and had me check my upstairs bathroom. Sure enough, the bathtub faucet was on and I couldn't turn it off. They fixed that, too, and were done before 10 a.m. Instead of running up my costs, they only did the repair work needed (replace the shower stem valve). Then, they gave me a 50% discount on that work and a small credit on the overall bill. I was VERY happy with the work and the cost. I will definitely use Trojan for my future plumbing needs. Thorough and quality job, friendly people, decent prices. Can't beat that!

I contacted Trojan Plumbing for a quote. I wanted to get estimates because I was under contract for…read morea home after the home inspection showed a few MAJOR defects. I was quoted $95 for the inspection. Ok cool. They show up and they quote my husband $150 stating the $95 was to "show up". Ummmm huh? What else would you be showing up FOR? SCAM! DO NOT WORK WITH THIS COMPANY! Then, they totally ignored the issues on the home inspection report.

CWF restoration has been amazing! From the start with…read moreGiovanni. He set our mind at ease the minute he walked in the door. Very professional and knowledgeable. The other team that came in who was Shondell,Carlos, and Kyle were amazing as well! They handled everything very well,were polite, and reassured us as well. Great Crew! CWF I would highly recommend to anyone! J. Keith

Great experience - They are quick, knowledgeable, professional and courteous. Highly recommend.read more

Rich retarped our roof after inspection as a good deed and was appreciated, however he reminded me…read moreto post a review which was not necessary

Do not hire. They do not respect your schedule, showing up when they want. They sat in truck and…read moredid not do as they were supposed to. They don't take home owners directions. They wanted to take wood paneling off of wall, clean and replace! Someone else will do a better job.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

My experience was professional throughout. Showed up when they said they would the price quoted is…read morewhat is was and it took no time to complete. I would recommend this company the made it easy. Thanks Bogman

I had these guys out in Park Ridge to repair damage to a bathroom subfloor caused by a leaky…read moretoilet. They were absolutely fantastic, professional and reasonably priced. They assessed the damage and removed the subfloor quickly and thoroughly, retiled the bathroom floor, repaired the leaky toilet seal, and put all fixtures back so everything looked better than it did to start. They even caught a small leak from the sink faucet and came back a third day to repair it. I could tell they made sure my problem was addressed and they clearly cared about the quality of their work. Can't recommend highly enough!