I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

Bought a tritoon and had the crew install some after market equipment. Joel and the rest have been…read morerespectful, helpful, and have performed high quality work. I will use them for all my marine needs.

Very disappointed in what I just learned from my dockside mechanic. I bought a used boat from…read moreIguana last year. I had them reseal the lower unit... or so I thought. Marty the service manager convinced me to perform a $1500 service in which I agreed. 10 months later, I went to change the drive oil and the fluid came out milky. My mechanic said he doesn't think Iguana touched my drive at all. All seals were obviously older than one year. I contacted them to see what they could do and just got swept under the rug with new ownership as their excuse... from the same guy that did the repairs. I urge you not to do business with these people or you will pay royally for it. Also, if you bought a boat before the ownership change, they will not be held accountable! I will change or delete my review once they contact me to make this right.

The team at Premier Advantage Marine has serviced my boat for the last 7 years. I've used them to…read moresummerize & winterize and repairs in between. Their service and support is top notch. I would highly recommend.

Spoke to service 20 minutes ago. Bought the boat from them when they where Advantage and was a…read morereliable customer since. I had already called twice during business hours since Friday July 10. Each time I was told we are slammed and will call back, no call back. I asked for an appointment and was told Aug 13. I said not good enough and I could go somewhere else. Today is July 13. I miss the previous owners. At no time did I become angry. This terrible customer service. A negative rating. This dealer is not even close to the standard set by there previous organization. MINUS 10 black stars I had to give 1 star to post a review, what a joke.

Can't say enough about how responsive MarineMax has been. We bought a used boat and had some issues…read moreright of the bat. Both mobile and in-house crew are awesome to work with. We are new boat owners and Byron returned my calls when we broke down on Lake and helped us figure out what to do. Had it into their shop twice and when same issue happened again, they did the right thing and made it right.

We have dealt with Marine Max for our Sea Ray in the past, and service department was great…read more However, we went to purchase a floatation device for a disabled family member today, even though it was 50% more than the manufacturer website, because we wanted it now, this is what they unapologetically sold us at their full overprice. They did tell us how to clean it up though, how thoughtful. Formula has much better prices on accessories. Live and learn....

We bought and have had two boats serviced through this company. They were fair, honest and…read moredelivered on what we needed. I would highly recommend them both purchase and service. They've gone out of their way to make sure we were happy.

Called to schedule a recall on my 2026 Can Am Spyder sea to sky. Was told couldn't make an…read moreappointment. Would have to drop off for three weeks stored outside, no inside storage ?? I don't think so !!! Terrible service department Beware.

Fibersteel did a great job of installing our boat lift at Old Kinderhook. They also added walk…read moreboards on each side, and we were very pleased with the quality of their work. Would recommend them for your lift and walk board needs.

I used to install Fibersteel boat lifts as well as many other brands, they are as good as any lift…read moreout there, I also owned one for about 10 years, before I sold my boat, all metal out of the water design (very important) heavy duty, and I especially like the square tanks, makes them very sturdy, if I buy another one, it will be a Fibersteel lift. The other lifts all have multiple tanks are pontoons, which means many more air hose connections, which eventfully means leaks that will cause your lift yo leak down overnight, with Fibersteel, just one hose to worry about unless you get a really big lift, that has more than one tank.

I had this company refurbish my lift and move it to my wider slip. I was guaranteed that it would…read morenot cost more than their original estimate by Phil Carter. He stood by his word and adhered to the estimate given. He also stood behind the work performed several months after the original repairs. In this day and age that says a lot. I also want to give a shout out to the crew leader, Sean Jeffries. He diligently worked until this job was done correctly and explained the situation. Highly recommend this company!!

Had an issue with one of the motors for the boat lift late in the day on July 4th. Called first…read morething the next day after a holiday weekend and Summerset was able to get a couple guys out and replace the motor and get us back on the water. Great service! Thanks.

DO NOT BUY FROM THEM! THEY DON'T HONOR THEIR WARRANTY!! I had a failed part on a lift I bought…read moreunder warranty and they blamed it on the control box company. They lied about testing the lift when it dropped and totaled my boat. They will not take ownership on their warranty! The owners hide and can't talk to any of them because they know they are liable for a failed lift. The control box company told me they never registered the box. The box was 3 years old before they installed it on my lift! I have $60,000 in damages. I had the same problem a year ago with my lift and they did not pressure test or get the control box company out to test it because they knew it was not warrantied. If they did come out the lift would have been fixed and all of this wouldn't have happened. BUYER BEWARE!!!

New Boat Lift: 6800 LT model…read more I had a tough decision to make as I had an existing relationship with a great team that provides another brand of lifts to replace our "Old" lift destroyed this winter due to old age. Doing my own research, I came across Casey and His Team and decided to hear him out on the advantages of the Loto Lift 6800 LT. Casey knows his lifts and while he did not "Bad Mouth" the other brand, he did feature the advantages of his lift. I made the decision to go with an unknown team over the great service of the known team simply because I felt the Loto Lift had too many features I could not pass up: I COULD NOT BE HAPPIER ABOUT THAT DECISION. Casey was scheduling a few weeks out and gave me a tentative date for removal of the "Old" and installation of the "New". As the date approached, he contacted me with the exact date so we could be there. They came as scheduled and the installation was 100% professional. I cannot thank him and his team enough. I have a second lift of the "Other Brand" that is still reliable, but comparing these two lifts Side-by-Side is a "No Brainer". I simply love that all of the hardware is above the water and the construction of the 6800 LT is incredibly impressive. I cannot give a higher rating for both Before the Sale and Installation. Friendly, competitive and professional throughout the installation. Everything I witnessed convinces me that Casey and his team will stand by their work for years to come. When the time comes, I will definitely consider the Lotto 6800 LT model! Thanks to everyone at Loto Lift!

This review is for a Yamaha WakeboosterI ordered online. I'm giving them 4 stars, would be 5 if…read morethey would've replied to my e-mail. Otherwise, got my part that was sold out everywhere. Also, the best price on internet.

Buy your Yamaha from somewhere else and get it fixed somewhere else there service dept. is…read moreterrible- Took a jet ski in that needed a 15 min fix and they said they didn't have time yet we talked to one of the mechanics and he said no problem I can do it but the service girls and Mgr. said no it would be 2 weeks. Just buy from another dealer you will be happier

Breakwater Boat Lifts has helped us two times in the past 3 weeks! First our lift motor stopped…read moreworking and they came out within 1-2 days and fixed it right up! This week, we needed 2 lifts moved. They told my husband they would get it done and they did, sooner than we expected! They also gave some much needed TLC to our lifts! Everything was VERY reasonable!! I saw their company name on FB and loved their logo (see photo)! We highly recommend Breakwater Boat Lifts for all your lift needs to keep your investment from sitting in the water.

I called Breakwater Boat Lifts after hours on Saturday. Jeremy called me back within five minutes…read more I told him I needed two new motors on my . We took the to breakfast and we're gone literally an hour and 15 minutes and when we returned the lift had been fixed. Keep up the awesome work Jeremy. These guys are one of the few Boat left companies that are honest and have integrity and do what they say. Thanks again guys.