I was driving from Chicago to Springfield, IL with my kids to visit the Lincoln Memorial when my…read morecar suddenly began shaking during acceleration. Nervous to continue the trip with my little ones, I pulled over and searched for a local 24/7 towing company. That's when I found Springfield Autobody and Tow. Not only did they come out quickly to tow us, but they went above and beyond--despite being closed, they didn't want to leave a mom and her kids stranded. They were incredibly kind and welcoming. Their kids even played soccer with mine while we waited! They diagnosed the issue right away--a simple sensor replacement. What they called a "quick fix," I consider a true blessing in disguise. Jerry and Maria, along with their amazing staff, made what could have been a stressful situation feel safe, friendly, and even heartwarming. I couldn't have asked for a better team to help during an unexpected breakdown. Thank you all for your outstanding service and kindness.

My car was stuck in a parking garage, which isn't the easiest situation for a tow. Instead of…read moresaying it couldn't be done, Maria and her husband Jerry immediately started figuring out how to help. Maria even came to pick me up, got me a charger for my phone, helped me find a safe hotel, and made sure I had food and snacks while everything was being sorted out. That same evening, Jerry gathered a team of people, went back to the garage, pushed my car out from the 3rd floor and safely towed it so it could be inspected the next day. Jerry told me no was not an option. We hear a lot about "exceptional customer service," but this family truly lives it. The kindness they showed a complete stranger is something I will never forget. They're more than just a business. If you ever need help with your vehicle, you couldn't call a better family to take care of you.

I sincerely want to send you a huge thank you for repairing the significant hail damage to my car…read more Your honesty, full attention to detail, and working in a timely manner, demonstrates your commitment to getting the job done properly. You are a true professional! You made this entire process easy and seem less. It's hard to find such good people these days. Thank you!!

Don't waste your time with anybody else in Scurto Illinois. Michael takes his business. Seriously,…read morehe does a great job, he is honest, dependable, and has a fair price. He sticks with his estimate.

Quality service fast & affordable I loved there service and Rebecca was so pleasant to talk with…read more They are really doing great work there I appreciate them so much for all there hard work thank you much

I sent an email asking for an estimate for detailing my car. I'm unable to take care of this…read moremyself due to an injury. I responded when I was asked for my car's make and model. I did not receive a response, so I have to assume they aren't interested, however I think it was incredibly rude not to respond. I'd give them no stars, but since that's not an option I'm giving them the least number of stars possible.

I Just got my car back from Elite this week and I am thrilled with the results. Not only did they…read moredo a perfect job on the repair, but they also touched up other random spots where I had minor chips in the paint. My 10-year-old BMW looks brand new. I highly recommend Elite to everyone I know. Think this is the third time over the years I've needed their services, and every time they've been excellent.

I found myself in the parking lot of Target with my two year old and a car that would only go in…read morereverse. Had to take an uber home and to work the next day. Got to work and one of my co-workers called Elite and before I knew it my car had been towed, repaired and returned. It's nice to know there are still businesses that are willing to go that extra mile. Thanks Jim Carver Caitlin H

Had a dent repaired, and the paint matched perfectly. Would highly recommend this place. Courteous…read moreand prompt service.