Professional quality work. Excellent care and communication.. reasonable pricing …read more Alycia and Craig clearly care about their customers and do their best to provide excellent service.

How often is it that you find a friendly tow service that really handles your car carefully ?!…read moreNever ! But holly OaK is that gem ! I called Monday am , they had my car picked up in barley anytime at all . When the driver arrived he only needed my key and since the car was leaking coolant didn't even have to start it up . He handled the vehicle super professionally and probably has been the best tow service I have ever used . I was recommended to them by mighty muffler and absolutely understand why they sent me there . Thanks so much !

My son had his car towed from Brookside to my home off of the Old Baltimore Pike. When he put the…read morecar in the driveway, he ran into my brick monument in the corner of my yard, destroying it. Not only did he not tell us this happened (I was not home at the time) but when he called him about it, he was beligerant to my son and first stated it was like that when he arrived. Later he said he didn't even see it. He wouldn't even take my call. I left a message and a text where I simply stated I needed him to either repair it or rip it out completely. I never received a return phone call. I wound up having to file a police report.

8/2 my cars control arm broke in the parking lot of a shopping center. After calling AAA multiple…read moretimes and then sending the wrong truck we decided to call Kings Towing Company. In less than 30 mins I was able to have the appropriate truck on the way to tow my car home to NJ. Toya was very friendly and professional on the phone. The driver was able to get my car up and ready to go in less than 15 mins on arrival. That was simple... Thanks Kings Towing Company!

Crouse Auto Body took great care of my car and me! Car…read morelooks brand new ! They fought with my lousy insurance company so that I wouldn't have to! Insurance company was fine until I filed a claim! GRRRRR! I HIGHLY recommend Crouse Auto Body!

My car went off the side of the road the tow driver lied about accident cleanup fees, fees to clean…read morethe tow truck bed my bill was $900. I spoke to a supervisor and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid" -I showed proof by several videos -Abuse of power by a tow company

Horrible towing service outrageous pricing worst company I have had to deal with. if you need your…read morecar towed I would go else where

upcharging out the ass and you mfs under these comments calling them honest I don't understand it…read morelmao 560 for 3 days is crazy asf plus 75$ for a tow they were closed my car been towed multiple times and I was never treated like this take your money to a place that deserves it these mfs getting paid for nothing

I've never used their service and never will. there driver came off an interstate exit and just…read moreabout rammed the back of my vehicle. then was driving aggressively getting up close enough for me to see the bugs on his truck grill. if the driver would drive like that, there's no way I would trust my vehicle to this company!

I had a flat and they were busy helping others but they could not let me leave a message. Their…read moremailbox was full. It was an emergency situation and they lost my business.

Best place on earth to get your car fixed. I'm so happy. They even took it through inspectionread more

If your car needs any work done on your vehicle it will take them almost a month to get your car…read moreback on the road. If you need an oil change they can do that in a day. So for people who needs there vehicle stay clear. They do have good mechanics but it just takes them a long time to get it finished in a timely manner

The shop along with the customer has been holding up a job for over two weeks now that we're trying…read moreto pay cash for also tried to charge $1000 for a 13 mile tow i've been in the Towing industry for 40 years never heard of such a thing $3400 worth of damage the vehicle was drivable all but a flat tire. now they're refusing credit card payment saying that they will only accept cash. scam company I would stay away unless you want to pay above maximum charges.

ORIGINAL REVIEW: Took a vehicle to them for a simple Maryland State Safety Inspection, which…read moreultimately ended in an assault by their employee. The inspection staff and shop manager was verbally abusive when you question their work. Then a third employee decided it is ok to punch a customer in the face. I don't care how heated a discussion gets you don't assault your customers. Interestingly enough I contacted the CEO Mike Montgomery via email regarding this matter and as of 5/4/24 he has not responded. It would seem if a customer took the time to contact the owner due to issues with his employees to include necessitating a Cecil County Sheriffs response you would respond and engage said customer? I am really a pretty reasonable person, but when staff give me the proverbial middle finger when I speak to them and then another staff member physically assaults me I tend to become a lot less reasonable. Updates below in reverse order by date: 5/9/24 UPDATE: Maryland State Police (MDSP) came out and looked at the vehicle and it passed. The MDSP treated me like a valued customer. I sent a review to MDSP telling them how much I appreciated their assistance and explained that even if they failed the vehicle I would have accepted that answer because of the professionalism exhibited by the MDSP. The MDSP did not verbally abuse me, talk down to me, or physically assault me. As for the business I hear crickets, which speaks volumes to their actual business practices. 5/7/24 UPDATE: Took the vehicle to another shop for a 2nd opinion and they confirmed what I thought, which is their mechanic is incorrect. Unfortunately I guess I will need to contact Maryland State Police Inspection Folks and see what my recourse is. ORIGINAL REVIEW: If you want to risk being assaulted by their staff take your vehicle to them. They are verbally abusive when you question their work. When they get their feelings hurt then they decide to assault you. Never again will I take or recommend anyone to use this shop. I don't care how heated the discussion gets you don't assault your customers.

I just had the absolute pleasure of having Cameron from T&J Towing coming to pull my Wrangler out…read moreof my very narrow garage on an incline. I was using AAA and I had an afternoon of other 3rd party tow services come to try and get it out of my garage, but they would arrive and then tell me they didn't even want to try. Cameron was the 3rd to arrive and he was my last hope. I don't even have words to describe the service he provided. He was just amazing. From the moment he got out of the truck, he was kind, professional and showed no hesitation to get the job done. He was also super respectful and gentle with my wrangler, which I appreciated immensely. He made sure he didn't rush fast, that everything was perfect and that all went smoothly. It was honestly super cool to watch. Then he told me he's only been doing it for a month and I was even more amazed. Cameron was a real pro. Give him a raise!

TJ Towing gets No Stars - i needed a tow because my car died, the girl came unprepared, battery…read morepack was not charged and she placed the hooks in wrong area which damaged my Front & Rear control arms, not too mentioned bouncing my car off the Tow truck. My driver seat creeks all the time now. Because it's now a claim I have endured an unexpected $700.00 in car rental expenses. That came out of my pocket! I even talked to TJ asked if he could help with the car rental charges due to their negligence. He never returned my call. ​