Hidden gem of storage facilities in Pensacola. They usually have a waiting list, but worth the…read morewait. Very kind staff as well and great prices.

I've had a great experience with this storage facility. The management team is truly…read moreoutstanding--professional, responsive, and always willing to go the extra mile to help. The property is clean, well-maintained, climate controlled, and feels secure, which gave me peace of mind storing my belongings here. Any questions or concerns I had were handled quickly and with genuine care. Danielle was so helpful. It's clear they take pride in running a top-notch operation. I highly recommend this storage unit to anyone looking for a reliable and well-managed place!

With Sandy leading by example, the staff at the Pensacola location are all outstanding. They are…read morepleasant, most helpful, and a joy to interact with. The hall where our unit is located is consistently kept clean, and, while we do need to replace our Damp Rid bags on a regular basis, we have had no instances of mold. There were two occasions of on-site problems: Once the a/c went out in our building and the other, the entrance/exit gates were not functioning; however, I felt very confident that Sandy had already begun the corrective action and was keeping on top of it to remedy them. I cannot give Cube Smart 5 stars, tho, because of its unexpected rate increases. During the time I have been a renter, they have not been slight increases that one could readily absorb into the budget; rather, they have proven that they can be quite steep. If you are considering renting based on a posted special rate and you'll be a short term renter, that should not impact you, but if you plan to rent on a long term basis, it may be a factor to keep in mind.

This is a well-kept, well-run facility. Staff is very friendly and go out of their way to be…read morehelpful. Very secure, with code required for entry. Highly recommended.

I signed up for a 14 dollar small unit. free for 2 months but 40 dollar upfront fee divided over 2…read moremonths. then another bill for 20. I called and emailed and was told they would look into it. Ha! next month same thing. this is the 3rd month. I was going in person this week. now I have a notice that the rent is going up to 26 dollars. So unjust! bait and switch. lies upon lies. I got my own insurance policy not from them. I shopped for the best price. they lied and cheated me. now they think I am too lazy to move out. I am moving out today. they are liars and cheats. they are trained to drag out the process for a measly 5 dollars a month - but then to raise the rent within 5 months? just plain wrong. I will write a bad review daily for as long as I can. They will get at least 80 dollars worth of bad press for cheating me and wasting so much of my time and energy. nasty cheaters. bad people. bad company.

A very professionally and dedicated operation. This place is secure and like new. I chose this…read moreplace based on its distance from the gulf. It should be at least a CAT 4 survivable. Other places were closer but susceptible to hurricane failure.

Anytime once ever needed help while there they've always been available and happy to help. I have…read morerented 2 separate units at this location. Both were clean when I arrived. You can't beat the value of the units either, not that I've been able to find anyway. The only downside is that it's not a 24 hour access location.

Rented a unit here due to the price, however after 2 months they increased my rate by an additional…read more$30 which ended up being way higher than anything in the area! I called the manager and was told not to worry they would pause the increase for 3 months. Very deceiving that they would tell you a price then turn around and have a plan to increase it in a few months. I do not recommend renting here.

We've rented space here for more than four years, and have had nothing but the best of service.The…read morefacility is always clean and staff, is very professional. We value the service and would highly recommend Out o Space Storage to anyone looking for a safe and well maintained facility. We are very happy to have Patrick as our manager of this facility . He's always courteous and helpful.

I intended to have a fruitful relationship with storage facility for years to come. Unfortunately,…read moreafter the disrespect I received from John (?), I will be removing my things. I called after having my card run without my knowledge even after making a payment request on the 1st. I asked for clarification and received nothing but disrespect. The attendant said "well maybe you shouldn't put your card on auto-pay". When I asked for it to be taken off of auto-pay (again, what he suggested himself), he replied "you can take your things and store them somewhere else." Huh? I have a $0.0 balance at this place and get snark? When I mentioned how this was displeasing I received nothing but sarcasm: "okay buddy". I was cut off, not allowed to speak, and disrespected for simply asking for my card to be taken off auto-pay. I strongly discourage anyone looking for storage to use this place unless you are comfortable with receiving disrespect.

Reasonable rates, very clean, elevators on either end with carts to use. I think you can schedule…read morefree use of their moving truck to move your stuff in.

Pricing, location are great! Customer service...not so much. If I run into issues with my storage…read moreunit I expect some help or at the least bit some guidance. An apathetic "I can't help you" response is unacceptable!! With the exception of my initial encounter, every call and face to face interaction has been a let down.

JoAnna is awesome & will make the entire process effortless, easy & exactly how to do business!!!…read moreThis is NOT a storage facility that "lies in wait" for the slightest hiccup and only wants to steal your stuff and sell it to auctioneers! Highly recommend!!!

Recently moved to the area and was needing a large storage room until we secured housing. The plan…read morewas to use Uhaul because we had their truck but their storage was full for the size we needed- however, that was a great thing as we found this place and reduced our cost significantly! I loved the drive up storage so we didn't have to take things up an elevator and the security seemed appropriate with cameras and an electronic gate. The staff was very friendly and appreciated our business. We have been there for 2 months so far and we are pleased with the service and their prices! P

We rented from Soundside Storage several years ago. The units were clean and had access to them…read morewhen we needed it. Bill was so easy to deal with and would keep in touch with us. There was never a problem for us and they are so easy to deal with. It was important to us to have a trusted placed to store items as our house was severely damaged and took months to repair it. Great storage and Bill was wonderful to work with.

I rented a storage unit here for 16 months and couldn't be more pleased. The owner, Bill Godwin, is…read moresuch a gentleman and always available by phone if not available at the office. The prices are competitive for the area, and the lowest I found in Gulf Breeze. The lot is smaller than some I've seen, but it just means there is a lot less traffic. On more than one occasion while I have been at my unit, I have seen a sheriff's deputy roll by so the business is very secure. If I ever have the need for a storage unit again, Bill will be my first call.