The owner was quick to respond and amazingly helpful in ascertaining the problem quickly and saving…read moreus money at the same time. Would highly recommend!!

Not responsive to calls. Promised to take care of the garage door, but never showed up. Upon the…read morecall reply, it's either today or tomorrow.

John is an extremely professional person. A fantastic job on our new garage door and opener.read more

Found that we had a broken spring on the garage door on Saturday. We called a couple of repair…read morecompanies most said that they couldn't get out to our location for a day or two. We then called A1 Garage doors and Openers and were told that they could be there by 9-9:15. Bobby came out and was very professional and replaced the broken springs quickly and efficiently. He then went above and beyond and help my wife get our generator out and running so we wouldn't loose the food since the power had gone out due to the storm the night before. We highly recommend A1 for their prompt response and Bobby for his professional service. Thanks guys for a great job.

Otis-you're the best ! GREAT experience with Tri-County. On time, nice looking truck, polite, and…read morereasonable. . Five stars !

We have a very wide, essentially 3-car wide garage door. The connection between the lifter and the…read moredoor had failed and I needed help! I called Tri-County Door, and the very next day, an angel named OTIS showed up and had my massive door operational within an hour. He was kind enough to explain the issue and offer pointers on future maintenance. The price was very fair. I already recommended Tri-County to a colleague, and they, too, had a fabulous experience.

Elevate Garage Door responded immediately to my request. Billy and his assistant removed our old…read moreunit and installed a new belt drive within 2 hours. He programmed our remote unit and answered all our questions. The following Sunday the opener did not work. We called Billy who responded within 2 hours. He trouble shot the system and found nothing was defective with his system , but the 120volt outlet was defective. He replaced it and didn't charge us. What a conscientious and thoughtful person he is (which is rarely found these days. )I can't recommend Elevate Garage Door enough.

I was very happy to have found a garage door company that I can stick with. I had one local company…read moreyears ago, well known in Geauga County,who was greasing my door and got grease all over the floor and the individual was very rude. I never called them. So that is why Elevate gets my thumbs up. They responded very quickly and that is what people want when they have a garage door issue. And he and his helper were friendly, answered my questions, (laughed at my jokes :-) and made suggestions explaining things clearly. No grease on the floor and they said IF they had they would clean it up. Pleasant personality, competence, fast response and honesty is important for me to use them again and they checked all the boxes. I am a bit late on this review....they were out a couple months ago.

The spring on the garage door broke just before the weekend, trapping my vehicle inside …read more Steve and Keith arrived an hour after my call to temporarily fix the door so it would open through the weekend . They returned on Monday to repair the door and did a pm check on both overheads. These gentleman were professional and friendly. They will be the first ones I call if I have any further problems. A plus for customer service !!!

Working with Aaron Door was a very pleasant experience. Everyone I dealt with at Aaron was…read moreknowledgeable and courteous. Billy and George came out to my house as scheduled to repair the door spring, rebalance the door, and assess the condition/operation of the automatic door opener. They quickly adjusted the spring and balanced the door. Then they identified that the door opener would require a new electronic board...a costly repair for a 30yr old opener. So Linda emailed me a quote for a new opener including installation and tax. I got back to her that same evening and they installed the new opener the next day. Very pleased with the results!

Scott the owner of Kent Door was just super great. He did the perfect install of my Genie opener…read moreand also all the little things that make for a wonderful install. All at a very reasonable price.

Kent garage came to my home and sat in my driveway, as my security cameras show me for 30 minutes…read more I had no appointment with them nor have ever had them do any work at my home. They also call my wife and left VM to see if she was home, how they got her number we may never know. As we called them to inquire, they said it was a mistake and they were supposed to be 10 houses down. We know those people and they said they did not call them either ! Finally they asked us what kind of security system we have. Too weird !

Great service at a reasonable price. Michael did an excellent job with the spring repair and new…read moreopener installation. Another company said I would need to replace the entire garage door opener system, but Overhead Door was able to repair it for less for about one-third the price of replacement.

Door wasn't operating correctly. Lady on phone diagnosed it quickly, broken spring. Offered to send…read moresomeone out that day. We Agreed on the next day. Guy came out an had it fixed quickly. Charged exactly what estimate was. Outstanding experience....

Geauga Door Sales & Services saves me this is a bit long but if you read anything read the last 3…read moreparagraphs Recently I posted on a local site for a recommendation on a garage door repairman solon door was one that was recommended ( they are actually Speedy Garage Doors I found this out later tell me that's not shady to have two names for a company). I called to set an appointment for the repair who ever answered the phone was hard to understand, Rude then was called back by another person that called back was even ruder and harder to understand. Was told there was $45.00 charge to come out. Ok I use to do work on my own years ago and did charge $10.00 service charges to estimate the job to cover gas but I would deduct that off the bill if they used me for the job. The charge of $45.00 to come out and it is not take it off the bill if you go with them, but times has changed. The technician that came to the house was very nice and easy to understand, now for the reason I gave them a low score on yelp and if we had a rating on next door they would receive a - . The technician explained what he would be doing, which I knew what had to be done. I danged fell out of my wheel chair when he gave me a price of $ 1,365.72. Now mind you this was not a door replacement it was the two tension springs. Two proper tension springs are $92.28 that is retail price for made in the USA. You know the company that he works for does not pay that. The job should take anywhere from 2 to 3 hour based on my past experiences. I have the proper tools for job and if I could climb a ladder I would have done it myself, I am stuck in wheel chair so climbing a ladder is out. I thanked him for his time and painfully paid the $45.00 and sent him on his way. So for those keeping score that is $ 1,365.72 for labor plus the service $ 45.00 for a total of $1,410.72 dived that by, and I am giving it based on 5 hours that is $282.144 an hour. There is no wage that I know of in the trade work that would pay that much. I don't think welders that work up top on skyscrapers get that. I realize that there is over head such as rent and utilities but come on really. I will say the technician did say he could call and see if he could do it cheaper but at that point I did not feel comfortable using them. I called three other local door repairs explained what was wrong and they gave me estimates that were ¼ of the price the three had a difference of $20.00 between them from $450.00 to $ 470.00 for the job. I am not saying don't use them all I am saying is there are other options and if you willing to pay a fee for someone just to come out and look for $45.00 go for it. I went with Geauga Door Sales & Services Inc and wound up paying less than what was quoted by a few dollars. If you have a situation with your garage door this is the company to go with. They are honest, respectful, professional there service was more than beyond expectation. They do more than go the extra mile; I cannot praise this company enough. The two technicians Nick & Kyle were not only professional and personable, they told me what was needed and repaired only the parts that needed to be repaired. They did not add anything else to drive up the price or try to sell me anything I did not need. From the initial phone call to the arrival to taking time to move thing from my cluttered garage so they could access the area of the garage door that need repair. In this day and age that costumer service is nonexistent this company has shown that is not gone they obviously employee individuals that have work ethics. Yes I said work ethics now that is as rare today as The White Peacock again I cannot recommend this company enough. Thank you Geauga Door Sales & Services Inc you are the best If I could you would receive a +

Absolutely poor scheduling - 2 appointments were re-scheduled and the scheduler told me that they…read morewould send some one to my place at 4 pm. I got a call at 12.30 that the technician is on his way - I told him that I am not at home. He assured me that the office will call me to get a plan together. No one called till 2.45 pm after which I called and spoke to a lady, she said I am not sure who scheduled your appointment but we dont do that, we can give you a whole afternoon's window only and that no one is now available today. She was not at all apologetic for what happened and tried to blame utter carelessness on their part to "miscommunication". The sense she tried to convey was that we are very busy and loosing one customer would not make a big difference to us - poor PR at its best form