Geauga Door Sales & Services saves me this is a bit long but if you read anything read the last 3…read moreparagraphs Recently I posted on a local site for a recommendation on a garage door repairman solon door was one that was recommended ( they are actually Speedy Garage Doors I found this out later tell me that's not shady to have two names for a company). I called to set an appointment for the repair who ever answered the phone was hard to understand, Rude then was called back by another person that called back was even ruder and harder to understand. Was told there was $45.00 charge to come out. Ok I use to do work on my own years ago and did charge $10.00 service charges to estimate the job to cover gas but I would deduct that off the bill if they used me for the job. The charge of $45.00 to come out and it is not take it off the bill if you go with them, but times has changed. The technician that came to the house was very nice and easy to understand, now for the reason I gave them a low score on yelp and if possible they would receive a - . The technician explained what he would be doing, which I knew what had to be done. I danged fell out of my wheel chair when he gave me a price of $ 1,365.72. Now mind you this was not a door replacement it was the two tension springs. Two proper tension springs are $92.28 that is retail price for made in the USA. You know the company that he works for does not pay that. The job should take anywhere from 2 to 3 hour based on my past experiences. I have the proper tools for job and if I could climb a ladder I would have done it myself, I am stuck in wheel chair so climbing a ladder is out. I thanked him for his time and painfully paid the $45.00 and sent him on his way. So for those keeping score that is $ 1,365.72 for labor plus the service $ 45.00 for a total of $1,410.72 dived that by, and I am giving it based on 5 hours that is $282.144 an hour. There is no wage that I know of in the trade work that would pay that much. I don't think welders that work up top on skyscrapers get that. I realize that there is over head such as rent and utilities but come on really. I will say the technician did say he could call and see if he could do it cheaper but at that point I did not feel comfortable using them. I called three other local door repairs explained what was wrong and they gave me estimates that were ¼ of the price the three had a difference of $20.00 between them from $450.00 to $ 470.00 for the job. I am not saying don't use them all I am saying is there are other options and if you willing to pay a fee for someone just to come out and look for $45.00 go for it. I went with Geauga Door Sales & Services Inc and wound up paying less than what was quoted by a few dollars. If you have a situation with your garage door this is the company to go with. They are honest, respectful, professional there service was more than beyond expectation. They do more than go the extra mile; I cannot praise this company enough. The two technicians Nick & Kyle were not only professional and personable, they told me what was needed and repaired only the parts that needed to be repaired. They did not add anything else to drive up the price or try to sell me anything I did not need. From the initial phone call to the arrival to taking time to move thing from my cluttered garage so they could access the area of the garage door that need repair. In this day and age that costumer service is nonexistent this company has shown that is not gone they obviously employee individuals that have work ethics. Yes I said work ethics now that is as rare today as The White Peacock again I cannot recommend this company enough. Thank you Geauga Door Sales & Services Inc you are the best If I could you would receive a +

Do not use this company!! Rude and unprofessional is how I describe this company. I spent $600.00…read morefor a new garage door opener and they would not even put the light bulb in it.

Excellent service, Fixed the door and was very responsive. Our Door is running smoother than it…read morehas in years.

We always use Ohio door for home inner Work location fast timely service owner is very quick to…read morerespond and always easy to work with

Geauga Door Sales & Services saves me this is a bit long but if you read anything read the last 3…read moreparagraphs Recently I posted on a local site for a recommendation on a garage door repairman solon door was one that was recommended ( they are actually Speedy Garage Doors I found this out later tell me that's not shady to have two names for a company). I called to set an appointment for the repair who ever answered the phone was hard to understand, Rude then was called back by another person that called back was even ruder and harder to understand. Was told there was $45.00 charge to come out. Ok I use to do work on my own years ago and did charge $10.00 service charges to estimate the job to cover gas but I would deduct that off the bill if they used me for the job. The charge of $45.00 to come out and it is not take it off the bill if you go with them, but times has changed. The technician that came to the house was very nice and easy to understand, now for the reason I gave them a low score on yelp and if we had a rating on next door they would receive a - . The technician explained what he would be doing, which I knew what had to be done. I danged fell out of my wheel chair when he gave me a price of $ 1,365.72. Now mind you this was not a door replacement it was the two tension springs. Two proper tension springs are $92.28 that is retail price for made in the USA. You know the company that he works for does not pay that. The job should take anywhere from 2 to 3 hour based on my past experiences. I have the proper tools for job and if I could climb a ladder I would have done it myself, I am stuck in wheel chair so climbing a ladder is out. I thanked him for his time and painfully paid the $45.00 and sent him on his way. So for those keeping score that is $ 1,365.72 for labor plus the service $ 45.00 for a total of $1,410.72 dived that by, and I am giving it based on 5 hours that is $282.144 an hour. There is no wage that I know of in the trade work that would pay that much. I don't think welders that work up top on skyscrapers get that. I realize that there is over head such as rent and utilities but come on really. I will say the technician did say he could call and see if he could do it cheaper but at that point I did not feel comfortable using them. I called three other local door repairs explained what was wrong and they gave me estimates that were ¼ of the price the three had a difference of $20.00 between them from $450.00 to $ 470.00 for the job. I am not saying don't use them all I am saying is there are other options and if you willing to pay a fee for someone just to come out and look for $45.00 go for it. I went with Geauga Door Sales & Services Inc and wound up paying less than what was quoted by a few dollars. If you have a situation with your garage door this is the company to go with. They are honest, respectful, professional there service was more than beyond expectation. They do more than go the extra mile; I cannot praise this company enough. The two technicians Nick & Kyle were not only professional and personable, they told me what was needed and repaired only the parts that needed to be repaired. They did not add anything else to drive up the price or try to sell me anything I did not need. From the initial phone call to the arrival to taking time to move thing from my cluttered garage so they could access the area of the garage door that need repair. In this day and age that costumer service is nonexistent this company has shown that is not gone they obviously employee individuals that have work ethics. Yes I said work ethics now that is as rare today as The White Peacock again I cannot recommend this company enough. Thank you Geauga Door Sales & Services Inc you are the best If I could you would receive a +

Absolutely poor scheduling - 2 appointments were re-scheduled and the scheduler told me that they…read morewould send some one to my place at 4 pm. I got a call at 12.30 that the technician is on his way - I told him that I am not at home. He assured me that the office will call me to get a plan together. No one called till 2.45 pm after which I called and spoke to a lady, she said I am not sure who scheduled your appointment but we dont do that, we can give you a whole afternoon's window only and that no one is now available today. She was not at all apologetic for what happened and tried to blame utter carelessness on their part to "miscommunication". The sense she tried to convey was that we are very busy and loosing one customer would not make a big difference to us - poor PR at its best form

I live in Aurora Ohio and yesterday I noticed one of my garage door springs was broke. Called J&S…read moreand the woman who answered was very nice and was able to give me price within a minute . They out quickly after calling them. The two installers were very professional. The work was performed for the quoted price . I would highly recommend this firm.

Called to get a broken cable on an old garage door on our barn fixed…read more Very friendly and answered. my call on first ring. They said they could come out the same day. She called to let me know the repair man would be there 10-15 minutes. He was right on time. Fixed the door quickly. Said the door was old but repairable. A fair price for the repair too. Now I can close the door and my horses can stay warm. What a great business! Will use them again

Elevate Garage Door responded immediately to my request. Billy and his assistant removed our old…read moreunit and installed a new belt drive within 2 hours. He programmed our remote unit and answered all our questions. The following Sunday the opener did not work. We called Billy who responded within 2 hours. He trouble shot the system and found nothing was defective with his system , but the 120volt outlet was defective. He replaced it and didn't charge us. What a conscientious and thoughtful person he is (which is rarely found these days. )I can't recommend Elevate Garage Door enough.

I was very happy to have found a garage door company that I can stick with. I had one local company…read moreyears ago, well known in Geauga County,who was greasing my door and got grease all over the floor and the individual was very rude. I never called them. So that is why Elevate gets my thumbs up. They responded very quickly and that is what people want when they have a garage door issue. And he and his helper were friendly, answered my questions, (laughed at my jokes :-) and made suggestions explaining things clearly. No grease on the floor and they said IF they had they would clean it up. Pleasant personality, competence, fast response and honesty is important for me to use them again and they checked all the boxes. I am a bit late on this review....they were out a couple months ago.

Terrible. To replace 2 garage openers they wanted $1750 for cheapest model and $2500 for better…read moremodel. Their pricing is in its own league. They are also deceptive. They told us they would charge us $75 to look at the openers and tell us how much repairs would cost. Then when he came he pretended that it was $150. To top it off, one of the garage door openers that he said had a broken gear and needed replaced because the gear couldn't be replaced- was actually not getting any electricity due to a short. Once it got electricity it worked like a charm! Some professional!!!

There's a reason why they have such bad reviews. This company is unprofessional. Some guy came out…read moreto my house. I wanted just them to look at my garage. I didn't know if it was fixable or not and the guy came out. Didn't even say hello to me it says you need a new garage. I don't think so and he didn't want to leave. I threatened to call the police. He was rude and when I called the company to get a manager to call me back, they never called back. I would never recommend this company. This is the worst company I've ever dealt with and by the way the garage was repaired. They wanted to charge me $3800 for a new garage. I paid $230 to get it fixed do not and I repeat do not use this company.

Pulley wire rusted out near the floor due to salt, and also the tracks, from me sweeping out the…read moresalty snow water after many years. The wire broke bringing down the double door at an angle. I called. Michael came out the next day, a Friday. Accessed the damage, ordered parts, and fixed on Monday. Diana in the office was wonderful keeping me informed. The big concern was we had a small SUV in the garage that needed to come out. Because the other cars were gone Michael was able to maneuver the SUV and back it out of the single door opening. I paid with a check. A 3% charge is added using a credit card. Michael stuck the company's sticker on the door as I requested. Recommend.

Able to come out with a same-day appointment. I had called to ask for an estimate and at first,…read morethere was a discrepancy with the type of door I had but the technician was able to honor the original price I was given. I needed springs replaced and tech even helped solve an annoying alignment issue I had. He was very knowledgeable and candid. I would work with them again!

Had Smooth door, 216-381-3947, 554 S. Green Road, South Euclid, OH out because door would not shut…read moreproperly. Owner came out March 22, 2026., The door opened up for about 4 days with his 5 minute repair and charged me $65.00. I called him back out 3 other times for the same reason, as the eyes on the door would not allow the door to open or close correctly. The last time owner came out he stated he could not fix any longer, so I requested my money back. He basically stated just pull up the eyes, and the door should work. (uh). that lasted about a day or 2. I called him the 3rd time and i asked for the owner because the door would not close correctly because of the eyes on the door were not correct. The person who answered the phone stated he was the Owner, and he hung up the phone.., (WOW). I called Steel Valley Garage door 330-459-6522 where I found them on Facebook, and they came right out, ASAP., adjusted and moved the eyes on the doors and put oil in the door and corrected the problem and only charged $59.00.

Three stars because I have had them out twice and have had two COMPLETELY different experiences…read more The first service call went great: The tech was easy going, pleasant and helpful. He had to come back twice because we ended up having to replace part of my garage door. Six months later, I called again because the door was stuck half open and a different tech arrived. He seemed angry and stressed out from the moment he exited his truck and interrupted me dismissively when I tried to ask a question. As I tried to follow his instructions, he got progressively more frustrated and then accused me of arguing with him, said "this isn't going to work out" and drove off. It was surreal.