Don't come here! It's a terrible place! They boot your car after you leave for minutes and force you to pay $75.

Midtown Place is the large, suburban-style shopping center that sits on busy and often-congested Ponce De Leon Ave on Midtown's east border with Virginia-Highland. It's directly across the street from Ponce City Market, but was built many years before PCM. Midtown Place opened in 1999 while PCM opened in 2014. The Atlanta BeltLine Eastside Trail, which was also built many years after Midtown Place, runs adjacent to the backside of the shopping center's storefronts. Unfortunately, the trail does not connect to the shopping center like it does with PCM and other parts of the neighborhood. I've been a regular visitor to this shopping center since 2000. People generally don't like it for a few main reasons: 1. The parking lot is often congested and packed. I once had an impatient driver honk at and talk s*** to me for not leaving my parking spot fast enough (I was trying to get Waze set up before beginning my drive). 2. There are only two entry/exit points to this busy shopping center and they're both on Ponce De Leon Ave, an Atlanta street which is infamous for its traffic and congestion. 3. Cars get booted here all the time. Don't even think about parking here and going somewhere else like PCM or the BeltLine. You will get booted. The parking enforcers here are great at their jobs. They'll swoop in and have a boot on your wheel before you know it. With the way the surrounding neighborhoods have evolved over the years, Midtown Place does seem out of place these days. It's a prototypical suburban big box development plopped right into the middle of an urban area. Currently, the big tenants/anchors are The Home Depot, PetSmart, Staples, Whole Foods, and T.J. Maxx, and there are other big name chains like CVS, Mattress Firm, and Starbucks too. Getting in to and out of this shopping center, and parking, requires patience. I'm a pretty patient person so this shopping center's less-than-ideal setup hasn't bothered me too much, but I do understand people's pain and frustration with it. At least it gives us a Home Depot in the city, even though it's not the easiest to get to -- it's awkwardly tucked all the way towards the back and there's only one way to get to it. I do remember parking at the movie theater at Midtown Promenade (the shopping center next door), many years ago, seeing Home Depot a stone's throw away, and wondering why there wasn't a better and easier way to get to it. Chalk it up to poor planning and design, and perhaps bad luck and timing too, I guess. Thomas Wheatley of Creative Loafing wrote an interesting piece on this place, published August 4, 2016. It's worth reading: https://creativeloafing.com/content-405099-midtown-place-is-stuck-between-a-beltline-and-a-hard. read more

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DO NOT PARK HERE!! The moment you leave the parking without your car, within minutes, they will ticket AND boot your car (put a lock on your wheel). I had to pay $75 and listen to their rude employees who had attitudes. I understand ticketing people who leave their vehicles overnight but this was ridiculous. Do not give the stores your business either so they are aware of the situation read more

The TJ Maxx is great but the parking service is exceptionally rude. We were booted at a cost of $75 because we "left the property" for a short period of time to get something to eat. We spent a lot of money in the plaza and it was the 4th of July so not very busy and there were many empty spots. This policy is ridiculous and disinsentivizes use of the plaza as a whole. I will definitely think twice before coming back here. read more

Money Extortion business. STAY AWAY, All shoppers! Atlanta based company Empire Parking Service is illegally booting vehicles in Atlanta according to Georgia Law Code OCGA 44-1-13. This is the Code Section that allows the towing of trespassing vehicles on private property. What it DOES NOT do is allow the booting or immobilization of vehicles on private property in the State of Georgia. In other words, it is illegal to boot cars in Georgia on private property. As the First time visitors of the state Georgia and Atlanta, we visited The WholeFoods store located at the Midtown Place property for the first time. Also, while the car remained parked there, we crossed the street to pick up baby items in another store. In Normal cities you don't expect a trick at the Shopping Mall parking and don't need to read fine prints at the parking signs there when you simply go shopping. Enters Midtown Place business with their Deceptive Business Practices! APPARENTLY this property is practicing MONEY EXTORTION business by having a Rule that you Can't Leave the property without your car, else you pay the fine. EPS is the company they hired to exercise this rule. When we came back after shopping for 1h we had our car Booted. We had no choice but to pay this business $75 (Yes, $75!) to get our car released. Explanations that we are the patrons of the WholeFoods store didn't help, the guy just wanted our money. Calling 911, asking Customer Relations at the WholeFoods did not help - they don't have influence here. STAY AWAY from this unfriendly place that is robbing first time visitors by having ILLEGAL parking rules! read more

Midtown Place - Shopping Centers Near Me - Atlanta, Georgia

We started our evening by shopping at Home Depot, in which we purchased a close to $400 Christmas Tree along with some sample paint. Home Depot is located in the Midtown Place shopping center, hence contributing to the property management company. Perhaps the property management company is not in the business of property management, but rather using predatory business tactics by imposing a $75 a day fee on cars. Our vehicle was left for roughly an hour. Admittedly, we did leave our car in the parking lot and walk across to Ponce. On our walk back, we were passed by a woman with a boot in hand who repeatedly said, "You're not supposed to park here so your car has been bottled." The language and grammar used was that of a person who preys on and feels satisfaction from causing people emotional and financial distress. The parking service used was Empire Parking Service, which also seems to enjoy capitalizing from property managers who post unreadable signage sparingly in hopes of fattening their bottom line. (I have included a picture of the "abundant signage posted around the property" that is arguably neither abundant nor legible from a distance.) Furthermore, it seems to be the case that the targets of their scheme are the very patrons that shop at the establishments they provide building space to. Sharing my experience in hopes of saving the next person from spending an excessive amount of money on parking. Unfortunately, it is clear there are others based off the reviews who make a last minute decision to go grab some dinner after paying a noticeable amount of money to keep the lights on for a property manager who enjoys taking advantage of others. 0/10 will not be back again, and will happily drive a bit longer to make sure Midtown Place doesn't take advantage of me again. read more

Midtown Place - Poor Signage - Shopping Centers Near Me - Atlanta, Georgia

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horrible parking situation with extremely predatory business tactics and 0 concern for the disabled. Security and property management made racist remarks completely unnecessarily towards me. Very frustrating, would not recommend at all read more

You will get booted and charged $75. It isn't worth trying to shop even if you have receipt.

After parking in the middle of the lot. I realize I forgot chapstick at home. So before going shopping, my friend and I walked around the corner to buy chapstick at CVS and then processed upstairs afterwards to unique threading and then down stairs to the other shops.. Whole Foods, TJ maxx.. Obviously my car was booted and the guy that took it off said the "spotters" saw us walk to Starbucks.. we never once went to Starbucks. When I said I went to CVS first he told me CVS was technically off the property. According to midtown place, CVS is part of it. read more

Midtown Place - Shopping Centers Near Me - Atlanta, Georgia

First and foremost, my friend and I were booted in this location AFTER using the Starbucks and Yonder yoga. We walked to the beltline for 30 mins and got booted. This is a SCAM! Especially after the booted admitted she saw us at Starbucks. Also, these young boys that I believe work for this scam of a company, took photos to prove we walked on the beltline. The lady that booted us was very rude and combative. Whoever the owner is....Do BETTER! read more

This place is run by greedy and dishonest people. Came to do some shopping and grab something to drink and then briefly went to drink my drink on the belt line but was booted within 5min. They have people watching with sole job of ripping off their own patrons. Go anywhere else! read more

It takes literally years to get out of this parking lot on a busy day (just waited 45 minutes to get from the Home Depot side to Ponce exit). Extremely poor traffic design. Avoid this shopping center at all costs! The businesses here should GTFO asap!!! read more

We Used to come to this place few times per week. TJ max, Wholefoods, Starbucks and home depot. Until the Property management company CORO Realty started using Empire parking service. They have over 10 fake security agents in that lot on the weekend. They fellow you around the minute you step a foot of the property, They put a boot on your car. We had three people in the car, two when to shopping in TJX and one when to get a bit to eat across street. They booted my car and made me paid $75 to get the boot off. The sign clearly said all shoppers from TJX can park in Midtown shopping center. The fake Agent from EPS told me that every person in the car has to stay on the property or you will get booted. This EPS company is a joke, lots class action lawsuits against them. Stay away if you like your money! http://georgiastatesignal.com/atlanta-residents-sue-atlanta-booting-companies/ read more

I have spent not hundreds but thousands of dollars at the stores in Midtown Place since it was created and have lived in this neighborhood for 31 years. Today we walked across the street to locate where a festival was taking place, returned and ate a restaurant on this property. We discovered our car was booted and the receipt I presented made no difference. It seems that the property owners here think that they can act as if they are "Big Brother" or some sort of dictatorship because this is private property. I intend to make as much noise as I can and I will never set foot on this place to purchase anything again. To lock down someone's car while they are having a nice dinner (again on that property) on a nice afternoon and hit them up for another $75 is an outrage. This practice is just a means of fleecing people and it is time that this stopped. read more

They are a THIEVES!!!!!!!!!! They fellow you around the minute you step a foot of the property. They put a boot on your car, I went to Home Depot and my daughter when to buy something across street. They booted my car, I paid $75 to get the boot off. This EPS company are a rats!!! read more

Avoid at all costs! You will get booted and you are on camera! The owners of this parking lot do not care for anybody on the property and are just trying to make a quick $75 dollars. If you park here you better stay near your car or else you'll have to pay! The customer call number on the ticket was no help just a snarky know it all on the other line that was not interested in anything I had to say. Enjoy the quick cash! Never coming to shop at these stores ever again! read more

Midtown Place - BEWARE!! Huge scam going on in this shopping center! Be prepared to pay $75 for a visit to TJ maxx - Shopping Centers Near Me - Atlanta, Georgia

Will not be coming back here!!!! Some genius changed the exit pattern (which was never great) and now took me 30 minutes to exit!!! Absolutely absurd...tried to call number listed..... it's not in service... wonder why ... this place sucks !!!! Don't come here unless you have nothing else to do for the afternoon!!!! read more

Life's staple stores here. Parking and traffic arrrrgh. It must be frustrating for the businesses. It's frustrating not getting to these places because of parking - and watching parades head to PCM or the beltline. Enforcement should actually ask people they see leaving the plaza to move their cars. The booted car is still taking space from plaza patrons. If people saw patrols or heard from plaza reps not to park and walk across I imagine most would move. There are only 2 exits it wouldn't be hard to man them. - Come here on the weekend look for a space for a while (if you dont give up) find the places are only marginally busy - except Whole Foods on Sunday is packed. read more

Will never ever go that mall again! Same story, got booted and $75 fine...And I even shopped in that mall! Just totally ruined my day. They must be watching everyone which makes me feeling so disgusted! Is that legal? I can understand if you park in a plaza maybe over 10 pm or overnight and you got booted. However I parked there at 3 pm and I just walked to another street running some errands, then I went back for shopping. When I was back and felt so surprised then started to call them, guess what? A man just appeared with that "another $75" smile. He didn't even pick up my call!!! He is just watching us!!!! I'm an alien, and I always feel warm and love in this city. But today, I feel like I was robbed!! They do have signs but nothing about the fine(I guess they will keep raising the fine). Is that making sense? $75 is the highest I ever heard from my friends in midtown area... read more

If you love to spend time in traffic, this is the place for you. The layout is a nightmare....only one way in and out. Parking is HORRENDOUS....and I was here to visit Verizon at 1 PM on a Friday. As hard as it was to find a parking space, it's even HARDER trying to escape this place. Be warned....you're gonna be stuck in traffic no matter what time of day. read more

Midtown Place - Traffic nightmare at Midtown Place - Shopping Centers Near Me - Atlanta, Georgia

Come here and park? Get booted for 75 usd. Please just park at ponce city market cause it's cheap. Stalkers just boot your car. 0 stars

DON'T PARK AND WALK OFF THE LOT! UNLESS YOU WANT AN EXPENSIVE BOOT! I was visiting from Canada with a friend. my friend's car was booted in the parking lot because we walked over for a few minutes to the Ponce Market. Extremely infuriating for a visitor from out of the country. We purchased stuff from whole foods, olive bistro and Starbucks. The EPS booting company did not care, they stand up above waiting for people to cross the street. read more

A number of large box stores. You have Home Depot, TJ Maxx, Whole Foods, PetSmart, Staples, and CVS. There are also dining options such as Olive Bistro, Tacos & Tequilas, and Starbucks. You will also find a variety of other establishments such as Verizon Wireless, a dentist office, Massage Envy, etc. A nice good mix of businesses. I love being able to walk to my dentist office from home. Though the sidewalks leading up the complex need some rehab. The loiters can also be a problem. They have catcalled me and my (60+ year old) mom. Seriously. I understand sidewalks are city property so not too much that Midtown Place can do. I frequent CVS the most- monthly prescription. Other than that, I visit TJ Maxx the most for fun shopping. I don't shop at Whole Foods much, but I like have it accessible. Same goes for Home Depot. The main issue I have with this place is the amount of traffic they get on the weekends. It is SO busy. It can be hard to find a parking spot. And then when you are trying to leave, many times drivers don't want to let you pull into the major drives as they themselves are anxious to get out. read more

Never ever come to this shopping center if you don't want your car get booted and pay $75 fee!!! Their people will stalk you to see if you go across the street, if you do, they'll boot your car even you shopped at the mall! read more

I am from Michigan and was again visiting Atlanta this weekend. Driving down Ponce Street, we noticed the TJMaxx sign in the mall at around 6:55pm. My wife is a longtime TJMaxx customer so we pulled into the lot. We wanted to shop at TJMaxx's, but also wanted to get a bite to eat. We noticed the Ponce Market and thought that would be a good place to eat. I walked her across the street to the Ponce Market and then I returned for a quick visit to TJ's to check on a product and confirm their closing time. I ran back to Ponce to get a quick bite around 7:10. She and I returned to TJ's within the hour and spent until 9pm shopping in the store. We made our purchases and returned to our car to find the boot on our car. Indeed, I had read the top portion of the sign before I departed for a sandwich at Ponce Market. I read the "CURRENT CUSTOMER" portion to mean that as long as I was a legitimate customer at a mall store, I was legitimately parked in the lot. I did not read the bottom portion which stated that once I left the premises, I was no longer a customer. So, admittedly, I violated the rule. My dispute, however, is that I was clearly a current customer. The TJMaxx store is what compelled me to park in the lot. I was a customer at TJMaxx and I have a receipt to prove it. I am appalled that I would be penalized $75 for being away from the store for less than an hour -- WHEN I ACTUALLY MADE AN HONEST PURCHASE. Consider this: hypothetically if I stayed with my car, I could have sent my wife to the Ponce Market, had her purchase food, had her bring it back to our car, eaten it at the car or a bench in front of TJMaxx, never set foot in one of the Mall's stores and (under your surveillance and policy) NOT been booted because I STAYED with the car. Yet, I made purchases at TJMaxx! I was a customer of TJMaxx and was fined $75. That's not right. I will never visit that Mall (or a TJMaxx) again. read more

Boyfriend and I went to grab coffee across street and then shop in this plaza. This was ruined by the 75 dollar fine we received. Walked around the parking lot and saw dozens of other cars booted as well. I will never shop here again. read more

Don't come here. My friend and I are visiting Atlanta from North Carolina and decided to have lunch and go shopping on our last day in town. Upon returning to our car there was a boot and a notice on it. Apparently you cannot leave the premesis or this will happen. When the technician arrived he was extremely rude and told us there were warning signs that neither my friend nor I saw. The signs were too small and hard to read. We had to pay $75 for him to take the boot off. read more

I used to shop here all the time but won't go back again. Even though I spent more time (i.e. starbucks, tjmaxx, petstore) and spent money at the plaza but because I walked over to ponce city market for lunch, they booted my car and fined me $75. There were no signs by my parking spot. I had to walk around to find a sign to understand what was going on because at first I thought I mistakenly parked at a handy cap space. It seems ridiculous to charge their customers this way..If they don't want anyone leaving the plaza, they should have better food choices or at least make the signs more visible. Update: There is a way to fight the fine via credit card charge dispute. Message me if you want details. read more

Traveling from Delaware with my basketball we went to Midtown to get lunch. A few went across the street and a few stayed there to eat. Came back to our 15 passage van and a boot was on it. When I called the number they said, "they witnessed a large group with one person in a wheelchair cross the street". The fact that Midtown allows this is horrible. Won't ever come back. read more

Visiting from Florida. We parked at Whole Foods, shopped a bit. We saw the scooters around town during our visit and thought it would be a fun thing to do then maybe get some lunch. On our way back to the car from riding, to charge our phones for a bit, there was a boot on the car. We had to pay 75 buck to get it off. I was sooo upset that the city of Atlanta would allow a private company like this to take advantage of patrons who come here to spend money and enjoy their time. I planned to spend over 75 dollars at the market between lunch and shopping but I guess I'll take my money back to Florida. read more

This place is extremely uncustomer service oriented. Parking lot is constantly watched for others crossing over to the Ponce City Market and Booting Cars. What a racket to hit you for $75. Stay away from this parking lot unless you have to visit just one of their stores. Their spies are watching from upper levels. read more

Evidently the Shopping Center thinks its okay to charge its patron 75 dollars to park there, I was in TJ Maxx not even one minute and while in there the Boot company is booting my car! I have seen several people complain about this online, I called Atlanta Police, they recommended calling Precinct. #5 , at 404-658-7830 to see about filling a complaint which I plan on doing, also I would not step foot much less park a car in that shopping center ever again. If you live in the area think of shopping else where unless you plan on walking in and out . I will call the Mayors office to complain, I have been going to Atlanta for 24 years and have never had a problem with parking, I have always followed the rules and NEVER been towed or booted!!! read more

My original review is below. After thinking back, I realized that, when we were walking to Willy's before we saw the orange stickers on our car, a guy was standing on the corner by the Mattress Firm with his phone up looking out at the cars and typing. As we approached he quickly put his phone down and hustled back into the Mattress Firm. This shopping center is nothing but a parking extortion scam. Steer clear or pay!!! Man, do I wish I had read the reviews before going to this shopping center. My friend and I live way OTP, but wanted to have a day of fun going to the Taco Festival at Fourth Ward Park, then walk around the Ponce City Market, which she had never seen. She just had her first baby and I wanted to get her out of the house to do something fun. I arrived early to shop at The Home Depot at Midtown Place, then moved my car to the other end of the lot to meet her. I intentionally left my Home Depot receipt in full view figuring that patrons could park in the lot. WRONG. They watch you walk off the property then boot your car. It will cost you $75, or in my case $150, to free your car. The signs do not say that if you leave the property your car will be booted. They say that the lot is for customers, which I was, and my friend would have been if ours cars were not booted. We were going to have lunch at Willy's in Midtown Place when we saw the orange stickers on our cars. My friend cried when she saw the boot on her car. My bank account cried paying the ridiculous fines. You have made your point, Atlanta. We won't be back unless the event has designated parking, which it never will so sayonara. They have quite the profitable racket going on over there. Dozens of cars had boots on them at $75 a pop. Please do not patronize any of the shops at Midtown Place. They are making more than enough by preying on folks in their parking lot. read more

I give them zero stars. On November 2, 2017, my laptop was stolen from me at Starbucks while I was working. I ran after the perpetrator who got away in a tan Chevy HHR with temporary tags from US Auto. I found out I was not the first victim and there are no outside security cameras. If I and two good samaritans had not chased after the perpetrator, we would not have a description of the getaway car. Even though the complex has security staff who were helpful, they admit it's been impossible to guard the whole shopping center. Across the street at Ponce City Market, the Atlanta Police Department provides security so there are less problems with loitering and theft. Stay away and beware. read more

I do deliveries in this area and spend a bunch of time in this parking lot. I watch as countless victims have their vehicles held for $75 ransom everyday for parking somewhere they're allowed to even by the signs posted rules. Midtown Place is owned by Coro Realty and their website clearly states which businesses count as Midtown Place. The majority of people I see booted go into Whole Foods Market and emerge with bags from, you guessed it, Whole Foods. These jackals watch people leave their vehicles then run down to grab boots and orange stickers from their trunk and swiftly boot the vehicle (sometimes even before the patrons make their way into the stores). It's pointless arguing with the guys because they don't care and they simply walk away until they are paid. If you try to beat assault them they have armed rent-a-cops in the area that protect them (the muscle). No, you are legally forced to pay them for an illegal act of extortion. Often you can get a reduced fee if you pay them in cash (maybe they consider it a tip?). If you live in the area or have been a victim please contact city council or leave them a note on their Twitter account @ATLCouncil and inform them of this nuisance read more

Midtown Place - Welcome to Atlanta - Shopping Centers Near Me - Atlanta, Georgia

Southern hospitality my ass. If i could give this awful shopping center no stars I would and it's all because of their ridiculous parking situation. As someone who is from hawaii, all the way across the country, i've noticed a few differences. This is by far the most outrageous. No where in this property does it state where the property ends or begins nor does it clearly state it's parking rules or regulations. Just a sign that confused not only me and my boyfriend but a bunch of other groups as well. When we asked the security where the signs were, he failed to point them out. Save yourself 74 bucks and a bunch of Hassel and go the extra 5 minutes to another shopping center. Seriously not worth it at all. Do not come here. read more

Seems like a lot of people have had the same experience, but I got booted there even though I shopped at the mall. That Home Depot has been my go to for the last two years and I've spent thousands of dollars there, but now it's Lowes on Moreland. Never going back there. read more

If you park here to use the shopping center, they will stalk you and will boot your car for no good reason and don't care that you ate in the shopping center. They lost sight of me and swore I left when I didn't and how much can you really fight someone who has a boot on your car??? Charged me $75 to park in a shopping center that I used. The signs that warn you of this are in 12 pt font and you are supposed to see this from your car?! Will never go back here again even though I live very close and would probably have spent a lot of money at whole foods, Home Depot, and Starbucks. read more

DON'T GO HERE. Same story...went to Midtown Place to shop and eat...had no idea we could not walk across the street....came back and car was booted...did not know you are supposed to drive across the street and park there and then drive back across the street and park again if you want to continue shopping there. Some good shops there BUT I will NEVER go back. This is a scam - the "booters" are making lots of money - I don't know how they live with themselves. read more

Be forewarned! If you go to this shopping center you might be robbed of $75 for parking there. Went to Whole Foods to do some shopping. Popped into Starbucks which is on the fringe of the lot for LITERALLY 5 mins. and came back to a boot on my car and a ticket that said I need to pay $75 to remove it. This is the craziest f***king thing I have ever heard of. Apparently this shopping center has contracted a boot company that has parking people stalking everyone in the parking lot waiting to put a boot on your car with a ransom of $75 to take it off. This is highway robbery and should be illegal! I would not support a business that hires a company like this to patrol the parking lot. read more