Poor attention to details. They left stickers all over my new windows, then said they had to in…read moreorder to get a TVA rebate, which btw t never told us about!! I love looking through my expensive new stickers!!

The salesperson was Shane Russell each time. Great price for the windows especially since we were…read morereplacing windows that were original to the house--single pane with wooden frame. Had 5 installed first in 2019 and it was a fantastic process from start to finish. Our installer was Michael Ashburn who did an amazing job and took his time to explain the windows and review paperwork at the end. We chose Window World again based on our previous experience to complete the house (10 windows). This year the experience was just ok. The salesperson/measurer forget a window in the quote. That problem was remedied by $ off the cost which is equivalent to the coupon that you typically see in the mail/coupon books. Not bad I suppose as it could have been nothing. Then on the day of installation the installer, Austin Brickley, arrived about 30 minutes late without any notification. There was a screen with tears which wasn't a problem to schedule for repair. However, it was getting dark and started the rain so I think they may have started to rush. One window was partially caulked and one was not caulked at all. Got it all scheduled and then they had to reschedule and then there was an error with the phone number. Third attempt went fine and Josh, installation manager, was the person to come take care of all the issues. Overall not a great experience for 2020 but at least all the windows are done and look great WITHOUT breaking the bank. Huge difference in energy consumption so well worth it.

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Needed to replace some aluminium flashing on my home, went to Big Box and a couple of other…read morebuilding supply houses...no luck. One place recommended I visit HBP and I am so glad I made the trip. Showed them pictures of what I needed and was told it was not an "off the shelf" product but they could make it for me, and the cost was very reasonable. They sent me home with a color palate to select the correct color and I measured again for accuracy based on the feedback from Ricky. Brought in the information and 24 hours later I have the products I needed to complete my project. Great folks, friendly attitude, and solid service.

From the owner: Home Building Products has been serving Rutherford and surrounding counties since 1968. We…read morespecialize in siding, soffit, shutters, gutters, windows, doors, moldings, garage doors, columns & railing, patio rooms, screen rooms, sun rooms, flooring and other numerous interior finishes.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

I would like to share our experience with "Renewal by Andersen of Nashville". After receiving a…read moreaggressive advertising we decided to give a try to their windows. Positives are quick response to our call. Sales part, measuring and installation were smooth. Nice people work there. Negatives are, after a small change how to pay the outstanding balance, lack of internal communication. You have to leave message with "call centar" and wait 24-48 hours that somebody will call you. What most likely doesn't happen. Then, a month later, we started receiving a multiple phone calls without any message left. I called to bring to their attention this issue without any help. Finally, I left message for the owner and never received a call back. Too soon to evaluate quality of product, but enough to raise a question how "Renewal by Andersen" response to customer inquiries. ******** This is a update to my original review. Within couple days I received DM from the Company. What's a very nice reaction. After exchanging couple messages I received a phone call from VP Operation. It was a very professional phone call and I had a opportunity to deliver to him my experience communicating during process of buying and mounting windows. I will update my star rating based on this experience. ******** Here is a paste response to Antonio M. Renewal by Andersen Social Media person.Antonio M. Thank you for the response. Yes, that's correct, I received a phone call from Sam Spires and I had a opportunity to express my concerns. It was a very professional conversation. I hope that my input will help that you improve internal organizational structure for better customer experience. My understanding is that I wasn't the only one who brought the same concerns. Thank you.

The response from the owner is a non-response and dodgy as to the facts I stated. Saying they are…read moresorry so many times in one response is, well, sorry. Again, I warn you to do your due diligence, seek quotes from multiple companies and do not give in to the high pressure sales tactics Renewal by Andersen employs. Back-handed "apologies" in the response speaks volumes as to the character of their "owner".

I had an excellent experience with The Plantation Room Company. After my screened porch was…read moreinstalled, I initially thought the wrong type of screening had been used and was concerned that I had not received what I contracted for. Brian and his team handled the situation with incredible patience and professionalism. Brian took the time to walk me through everything step by step, clearly showing that every product I had selected was exactly what had been installed. Even so, the team went above and beyond by returning to make a few additional adjustments and refinements, making the project even better than I expected. At no point did I feel dismissed or taken advantage of. Brian was professional, respectful, and committed to making sure I was completely satisfied. That level of integrity speaks volumes. I absolutely love my screened porch and have received many compliments on it. I would confidently recommend The Plantation Room Company and will gladly use them again for future projects. Anita Herron

I can say enough good about The Plantation Room Company. I filed a claim with my insurance company…read morefor storm damage. The insurance company tried to only pay for a portion of my roof. Molly fought for me with picture evidence of additional damage and persistance. My insurance company finally approved a full roof replacement. My new roof was installed and I absolutely love it! Everyone was professional and my home looks amazing! I am so thankful for all the hard work! I highly recommended The Plantation Room if you have storm damage! The insurance companies will try to deny damage to your home!

I cannot recommend that anyone use Zen Windows of Nashville based on my experience. This project…read morehas finally completed and we are happy with the windows, but the company is very unprofessional and cost me a lot of time due to no/poor communication. Brad refused to respond to direct questions multiple times in email and we had multiple other communication problems including no call / no show on scheduled dates. The windows took over 120 days to arrive after measurements. On day one of the scheduled install the installers (two man team) arrived without the new windows and stated they had no plans to work that day. A "two day install" turned into twelve days in November 2025, although only seven days with installers on-site as the other five days were no call / no shows. The install project stretched from early November 2025 into mid-March 2026 due to an incorrectly sized plus broken window. These last two items were finally installed in mid-March 2026, again with communication and scheduling issues (no call / no show, and then an unscheduled arrival that disrupted personal plans one evening). I understand jobs can take longer than expected or other scheduling conflicts arise but those should be clearly communicated to the customer(s). Instead family plans were disrupted multiple times, work hours were lost, and no apology or explanation were given. The windows are finally complete and look great but the overall headache was not worth the cost.

Brad said my replacement door came in a month ago. Still waiting to hear from him. What a shitty…read morebusiness

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more