Promised so much but let down!
I attended this new cafe/brasserie with high expectations the decor is done to a high standard and there is a selection of coffees and nice organic expensive items for sale to take away, it has the feel of a nice independent coffee shop in a village.
The menu is not too large and offers a good range of favorites like burgers, pastas, breakfasts, salads and sandwiches etc. I opted for the club sandwich presentation again was good, served on a wooden platter with chips in a little bowl.
However this unfortunately is where it goes a bit down hill, the food I had and my girlfriends too was distinctly average I even commented that I can make a better club sandwich (and I'm no chef) the chicken was dry, the bacon rubbery, tasteless and cheap.
Not what I was really expecting.
The price point isn't that high but I feel they are cutting costs with quality.
Service as well was not great, maybe because they're new and inexperienced but there were several problems with staff;
- First being not great English making ordering more of a trouble than it should be, I heard the table next to me struggling too.
-Second mistake, clearing my partners plate away before I had finished. Having come from a service background this is rude and shouldn't happen.
-Third, No check back after ordering despite having several members of staff standing around doing nothing, no one asked how my food was so I couldn't inform them it was a bit dry.
-and finally, The bill was brought over to me and left at the table without me asking and without the offer of any dessert, coffee, another drink etc.
I found this strange as surely they will lose business with this behaviour. I felt slightly rushed, it wasn't like they needed the table it was almost empty.
I wouldn't return for food, the coffee and the milkshake were OK and that's about as far as it goes unfortunately. read more