Great place with great service. Hunter, Dom and Chris are the dream team - these guys are always…read moreprofessional, friendly, quick, knowledgable, and customer-oriented. Every time they service my jeep with a smile, precision, and great interaction. Thanks so much guys.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Opelika.

There was a lack of communication from the start.When I first pulled up I wasn't greeted just…read more stared at.Then I go pulled to my appointment early I got there at 9:20 my car just sat for the whole time till 10 then I it sat another hour to tell me about my tires couldn't be rotated due to one tire.I was so disappointed that I think that'll be the last time I go the only reason I went is because I ordered tires from them that fit my car that nobody else has and I paid for the tire warranty.I didn't leave till 11 and the guy was still holding my car and disappearing and talking about my car when I told him I already know it.

We agreed to an upgrade on our oil change in order to received a $25 gift card from Shell/Pennzoil…read more Although we followed all requirements, someone dropped the ball and misplaced our paperwork. We have gone through several denials of our claim, although we still have the Walmart work order completion and sticker on windshield. Since Walmart was the place where the work was done, we would recommend a reputable dealer and would also discourage anyone using Shell/Pennzoil products and work.

Prices are extremely high and work isn't the best. Check elsewhere. Try Integrity or Glover's and…read moreget quality work at a cheaper price.

This place doesn't deserve a rating. I've had my BMW there 4 times and they can't find out where a…read moresimple leak is. They charged me $1000.00 to fix a screw and put a radiater in it and it didnt need a radiater. I asked for the old radiater an he told me he no longer had it. The manager is very rude and admitted he did not know how to find the leak. I asked for my money back since I had to take it to another shop where someone would be smart enought to fix it and the MGR told me no bc they had worked on it. I talked to Doug on Friday and he said to bring it back on Monday and he would check it again. The guy today said they were not going to look at it again. I was told if I left it he would have it towed. He said he talked to Doug and I was not told to bring it back on Monday. I went to go get the 3 people that were witnesses to that conversation and he blocked me from going in the shop. I have been in that shop everytime I am there. If you are not equipped to fix a problem on a car it's not right to put parts on it that is not needed to just make money. Never go to a place that changes oil to fix a problem. They are not equipped to fix deeper problems. Went over to Midas. They put it on the rack and showed me the problem immediatly.

Red and his team took care with my car today. They went over…read moreand above to explain issues and resolve them. Recommend him and his team.

The first time I ever went there, they were great. Fast, convenient, friendly, knowledgeable,…read morecourteous, etc. But the last time i went there it was like night and day. It was like i was bothering them when i pulled in. The guy sat at his computer and yelled out options for me from across the bay. Then got aggravated when i couldn't hear him. They didn't bother checking the air pressure in my tires, they barely had any oil in stock, and the second he finished pouring the oil in, he pulled the dipstick out and checked it and that was it. I will never go back. The whole atmosphere there now is unprofessional and they are just doing the bare minimum to get by.

Don't know how they managed it, but they broke/lost/whatever the standpipe off of my oil filter…read morehousing, and just didn't tell me. Didn't even find out until I took it somewhere else for the next oil change, who said I was lucky my filter didn't collapse. Screwed up the easiest of car maintenance, don't even bother.

Thorough friendly detailed I'll be back even aired me up and got me back on the road. Highly…read morerecommend

My daughter brought her car for oil change and after looking over the vehicle -AT advised that the…read morevehicle needed brakes, front and rear. AT advised they were metal on metal and replacing would cost approximately $1200. The brakes only had around 19,000 miles on them at the time. I feel like they were trying to take advantage of a young girl. Declined the brake service and had brakes inspected at another shop, which brakes had plenty of brake pad left. Safe to say I will not have my daughter go back there.

5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!

First impressions are very important. Two waiting areas. One with tv the other with music video,…read morefood and drinks. Large clean area and a restroom which was spotless. Outside parking is easy and the plants are a nice touch. The manager and staff were all very personable and professionable. The vehicle repairs were discussed with me and then the work was excellent and fair priced. Just thinking, maybe they should add to their name, Top Gun. "The best of the best" Rated them on a scale of 1 to 10 and yes it was an 11. Friends, why mess around wasting time when Precisoon is now "TOPS." hc

Started out great, then crashed One things that annoys me…read moreis when I have to clean up the inside of my car after a some idiot. I'm not their mom. There were a lot more issues that seems like just being too lazy to fix Definitely NOT going back

Been going to Grady's for years now since my mechanic husband passed away. They are honest and do a…read moregreat job and are very caring to all of their customers. Out of fear of being without my husband I took out a auto repair insurance plan and it forced me to go elsewhere for a while and even with that insurance I wound up overspending on my repairs without getting the benefit of the great work that Grady's does. You really won't be disappointed.

This was my first visit and came for an oil change. They're over priced and take two hours to…read morechange your oil. No inspection report. Will add "fees" to your bill.

The staff at this location were very helpful. They did not try to upsell me with any extras and did…read moreattend the the items that I needed besides the oil change. It was quick and I did not have to wait for other vehicles, so I was in and out pretty quick. You can stay in your car and check your email while having your oil changed!

Only giving one star because you can't go any lower. Paid $89 for an oil change and fluid top off…read morewhich is robbery in itself. After the tech lost my oil cap during service I drove out of their parking lot to have every service light on my Lexus light up. Sent my Lexus to a certified tech to get another $100+ bill because the diagnostic settings were tampered with and not set properly by AFL. They refuse to return calls or accept responsibility for their mistakes. I do not recommend any females use this mechanic as they take advantage if you are not knowledgeable about cars. Using this "quick lube" location cost me over $200 for what should have been a simple oil change because their techs are not certified or trained properly.

Firestone Complete Auto Care came in and saved the day in a pinch. My family including two adults,…read morethree kids and a dog were on a road trip and had a blowout. We had to be towed to the dealer at nearly their closing time. Brayden and the gentleman working the desk (I wish I remembered his name), gave the absolute best customer service. They got the tire replaced with our spare and even provided water for our pup. We are so thankful.

How fantastic is this team???? So fantastic! We are on a trip to see our son graduate from basic…read moretraining in TX. About three hours into our trip my driver side window just dropped with a loud snap. Luckily we were in a McDonald's drive thru! . We still have 16 hours of driving and now our window was broken. After trying to call Safelite, Chrysler dealerships in the area, we even were gonna try to get a rental van for our journey but everything was closed. Oh...it's Labor Day by the way. In comes Carol! We called the store to see if they were open and if they could fix our window for us! She got us in to her skilled team of mechanics quickly and we were on our way within two hours! They took care of us in a tight spot when literally no one else could! We are so grateful for this store and we hope they know how much stress they took out of a tense situation!