When my kids vehicle started having issues, we were recommended to take the vehicle to this shop,…read morethe transmission was full of metal as per the tech, we authorized a rebuild and the vehicle was back with my kid three days (and $4000) later, I thought that was really fast and it was working just fine, for one week...we paid to have the vehicle towed back to the shop from the school, it took another eight weeks to get the parts in and have the vehicle back running....additionally, there were greasy hand prints all over the cabin of the vehicle, so there was little effort to keep everything clean...everything seems to be working well at the moment, but I have noticed an oil leak that was not there prior...thinking its going to another shop for that repair.

As a single college student, I came to Tiger Transmission after being referred by my warranty…read morecompany, Transtar. I initially went on a Saturday, only to find the shop closed--despite the posted hours saying otherwise. When I returned, I waited over three hours just for a basic diagnostic. I followed up with them daily, only to be pushed back 11 days and then given information that completely contradicted what Transtar had told me. Throughout this time, I found them to be extremely unhelpful and not customer-service oriented. While the staff seemed kind on the surface, their actions didn't align--they never followed through and ultimately refused to even email my warranty company, asking me to do it instead. This was a frustrating and disappointing experience. If you're a young Black woman or just someone seeking honest and timely service, I would not recommend coming here. This could have all been communicated clearly from the beginning, but instead I was strung along, ignored, and ultimately left feeling like my warranty coverage was being dismissed. I truly hope Transtar reevaluates their partnership with this shop. Total waste of time.

Screw in my tire that concerned me. They checked it all out for me and found it was only in the…read moretread not the tire itself. Checked all four tires and put air where needed. All this great service and they said there was no charge. It made my not-so-good week so much better. Thanks from this grey haired lady.

They have been my go to place for car repair for years. Trustworthy, reliable and knowledgeable…read more They were about to identify and replace my starter promptly and communicated throughout the process.

Hero mechanics at Gateway Tire & Auto on Pepperell pkwy! This poor kitten rode under the car all…read moreaway from Phenix city, AL unknowingly. It was stuck behind the grill. We tried and tried to get it out with no success. I called gateway tire because they were close by and they offered to help. We carefully drove the car over and the guys successfully rescued the kitten for no charge.

5 star service all the way. I was traveling to western…read moreGeorgia from north central Wisconsin when my 2004 Dodge truck failed to start at the Super Walmart in Opelika Georgia on Pepperell rd. One of the employees there at Wal-Mart auto center highly recommended Gateway Tire & Automoive just down the street. I had AAA tow my truck there after I saw good reviews on them on my phone. When the tow truck driver took me and my truck there they were very busy, I explained that I was just passing thru and don't have any friends nearby to help me as I didn't plan on anything more than sleeping here last night and continuing on my journey. They got me right in, figured out what I needed and fixed for less than I anticipated and had me down the road within a few hours. I highly recommend this place.

Been going to Grady's for years now since my mechanic husband passed away. They are honest and do a…read moregreat job and are very caring to all of their customers. Out of fear of being without my husband I took out a auto repair insurance plan and it forced me to go elsewhere for a while and even with that insurance I wound up overspending on my repairs without getting the benefit of the great work that Grady's does. You really won't be disappointed.

This was my first visit and came for an oil change. They're over priced and take two hours to…read morechange your oil. No inspection report. Will add "fees" to your bill.

Gave them a call since you won't find a place open on a Saturday in Columbus if you're stationed in…read moreFort Benning. They did great welds, used thick aluminized piping, and have great prices. Worth the 30 min drive rather than going to the other Columbus shops.

They got us out of a big jam driving back home. Thank you to Justin for going out of his way to…read morework on our car and get us back on the road. Thank you to Crystal for great costumer service!

My son had an accident in Beauregard on Sunday (morning). Jones was called by the State Trooper on…read morethe scene and the truck was taken back to their lot around lunch time. I was told they would have to deliver the next day due to it being on a Sunday. I was given no bill, nor direction on how to pay - I was just told it would be delivered Monday. Found out from my son that he had given him a business card and they wouldn't deliver without the bill being paid. Most towing services that I've used in the past gave me a bill on site and I took care of immediately. Bill was $75 recently from Tiger Towing (much better company to deal with). Took directly to site - no gouging of storage fees. I called this afternoon (not much later than I was told that I needed to call and pay. The bill was over $300 and the owner said it would now also be 2 days storage. What!? After getting mad over the outrageous bill and treatment as a customer, the bill went to over $400 due to the "storage" fee I guess? Storage is a parking lot in front of their shop - no fenced security. DO NOT use unless you want to be charged an astronomical fee. We will see what my insurance has to say about the charge. Insurance would only pay $300. Surprised at that due to the ridiculous price.