If I could give them 0 stars I would. I used to love this shop. The previous manager Andrew was always straight up about what was wrong with my car, what needed to be done immediately and what could wait until I had more funds. He was great. From what I've been told he got a promotion (well deserved). The new manager is crook. I had my oil changed and they gave me a long list of things that needed to be done. Not super unusual for my car. When I asked them to break it down like the previous manager, the 2 most "important" issues came out to 3,000$. That immediately raised flags for me. I've had 2 other shops check my car since then. Neither of those 2 "important" issues came up as problems. The issues that did come up at both shops were consistent with eachother and actual safety concerns. The new manager is crook whos trying to squeeze money out of people and is overlooking real safety concerns in the name of getting paid more. I have been going to this Midas for years and other locations for years before that but I will not be returning to any of them. read more

Stopped going here when I was treated condescendingly when I wasn't interested in their upsells.

I had exhaust and muffler replaced on my Moms car. There was no appointment. I drove in and they took care of me immediately. I was treated excellent within an hour and a half car was repaired! I will be back. read more

Midas - Midas employee! - Tires Near Me - Marlborough, Massachusetts

Two weeks after they rebalanced the new tires they had installed, my Tire Pressure indicator was still on. I drive highways to work so I checked the pressure myself and found one of the tires was at 17lbs. I sprayed the tire and stem with soapy water and found the valve stems were not replaced with the new tires and the valve on one tire was leaking. The contract says the tire replacement includes stem replacement. They didn't ask me if I wanted the sensors checked or replaced but did add a note that I had declined that service. I would not recommend taking a vehicle to them. read more

Jonathon and the team were great. I had bought my tires there and came back because of a nail in my tire. They were able to fix it right away. And because I had recently bought my tires there it was no charge. They treated me like family. Thank you Jonathon! read more

Andrew was great with being transparenT! He walked me through every detail on my car! He was honest, and very straightforwar! Great service from the whole team! They value safety and reliability read more

The guys are midas are awesome! Ted is a solid guy and helped my daughter and I with her car. They treated us silly girls with respect and offered excellent advice. We highly recommend midas! read more

Dear Frank Thetonia: This notification is in regards to your complaint submitted on 2/19/2024 against Midas Marlborough. Complaint # 21315465. BBB has closed complaint #21315465 as No Response from the Business. Unfortunately Midas Marlborough did not respond to your complaint ##21315465. BBB can't force the business to respond to this complaint and BBB has closed the complaint as No Response. This complaint will be publicly reported on the business's BBB Business Profile for 36 months. Midas will not respond to the complaint,it shows you they dont care. read more

Stay away from the Midas in Marlborough, The price markup they do on parts is outrageous They put Rebuilt Advance auto parts rear calipers on my car, the price at Advance is 181dollars,the charged me 289 per caliper,(plus labor) i asked for my old ones back and they said they would charge me 50 dollars each as the get a 65 dollar core refund back on each one,making there price 116 per caliper,Other prts that were also put in were marked up over 159 dollars each.The manager (Michael) was combative and said thats just the way it is,This place was so much better when Mustang Mike was there,This will be forwarded to corporate as wall as the BBB,Not to mention they broke parts during install so the car had to sit over the weekend, read more

Booked an oil change & tire rotation online (so easy!). Always greeted kindly by these professionals upon arrival. Estimated time was 1 1/2 hours for the service, and they check EVERYTHING!! Entire Crew is great, absolutely trust the work they do, and the late hours/ Saturdays are such a bonus. I always find the prices are reasonable. Highly recommend! read more

I visited this Midas when I felt my muffler was failing. I asked if that was the problem and they said it was and also that I needed to have my spark plugs replaced, cooling system flush and fill package, and a 3 part fuel system service package because those things were recommended at 100,000 miles. I asked twice if they had looked at those items to see if I needed them and especially the spark plugs since I had recently had work done on my car. They did not answer my question and I let it ride because the muffler was my main issue and I had just returned from my brother's funeral and just didn't want to fight over it. I just wanted the muffler done and to go home. I was exhausted and I am a 74-year-old woman who knows nothing about cars. They did all the work and I had a bill for over a thousand dollars when all I really needed was the muffler. When I got home I checked a previous car work bill from another auto place dated 8/18/2022 in which they had replaced my spark plugs, did a coolant service and transmission drain and fill. The date Midas performed their service was only a month and a half later ((9/30/2022)! I went into Midas to complain that they had done unnecessary work on my car. I was told the manager would get back to me and they made a copy of my prior auto work done by the other company for the manager. No one has called me back and that was over two weeks ago! I feel they did not listen to me and that they took advantage of my age and lack of knowledge to perform unnecessary work and I am very unhappy. I asked for a refund and it was not given to me and I have not heard from them again. This is not the way to treat one's customers if they expect repeat customers. I will not be returning and I will continue to fight for the refund I deserve! read more

The mechanics have been seen going through cars smoking marijuana out back and the smell of another drug coming from the bathroom which a mechanic was seen exiting looking weird and guilty afterwards. Short fat white guy couldn't see his name badge i recommend going elsewhere theyre too high to know what they are doing at this location read more

I went to this Midas for an oil change. The manger of the store was the one who helped me and he charged me an extra $ 25 for a labor charge. I thought it was a lot but I paid it. It wasn't until I looked at my receipt that I noticed the additional $25. I went back to the counter and told the guy that it was a lot and that he shouldn't have charged me the additional $25. I asked the guy to give me my money back and he said I couldn't get my money back because I had already paid it. I feel like he used the fact that I was a woman and wouldn't know. Be carful because if you don't know a lot about cars this guy will take advantage of you! read more

I can't thank the team and service at Midas enough. I called them with a flat tire and they went ABOVE and beyond to make sure I was taken care of. Can't recommend them enough. read more

Recently came in for a flat tire and break change. Mike, Mike, and Dylan as always took great care of me and my car! These guys seriously deserve a raise or a bonus, they do fantastic work! ​ read more

Came here today with a needed tire repair and the took me in and took care of me. They was busy but still found time to help me out in this cold cold day read more

I used Midas for servicing my 2008 Jeep Liberty. I knew there were hardware issues with shocks and rear brakes. I did not have an appointment, but they were able to make the needed repairs in about 2.5 hours. Repairs included replacing 4 shocks, front coils, struts and rear brakes. They needed to remove my battery to access the front struts, so they cleaned my battery posts which were showing signs of corrosion. While my jeep was on the rack, the technician pointed out rust and corrosion on the exhaust pipes and muffler. He indicated that they were ok for now, but may need to be replaced in the next year or two. Very professional service and competitive costs ($1,100). read more

I went in for a diagnostic for a electrical leak and for them to check my master cylinder which was clearly the problem. The photo attached the oil they splashed on my tire and told me there was a leak. Now i'm no rocket scientist but how is there oil on the outside of my tire when the "leak" they "found" was on my caliper?? Do not come here for any of your problems, they will scam you. read more

They might do good work but their appointments mean nothing. Got 2 appointments for 2 cars first thing in the morning. Went there and waited 3+ hrs. I kind of get if its in the middle of the day, but first thing in the morning? I don't know. The check in person seemed kind of grumpy, like it was my fault. Good price for oil changes, and they don't force you to fix things. Just recommend, which is nice. read more

Midas - Tires Near Me - Marlborough, Massachusetts

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Guy tried to charge me $40 extra for oil change for "disposal fees" i argued it with him and he took it off. My bf called later asked how much an oil change is and the guy said $30 and there was no extra charges. bunch of pricks don't go here read more

Really like these guys. Hate other places that are so pushy to sell you things you don't need. They are reliable and trustworthy

I was pleasantly surprised by quickly Mike at Midas fixed my car. My car had got into a hit and run and the bumper needed to be fixed. Within 20 minutes, the bumper was put back into its original position. I definitely recommend coming here. read more

I've been bringing my vehicles to the Marlborough Midas for 15 years and they have always been the epitome of professional. The employees are courteous, considerate and extremely helpful and their workmanship is top notch. I can't say enough about how wonderful this place is. read more

I brought my car in because I was 95% sure I was hearing muffler sounds up front under my minivan. They took a look and said everything looked fine and nothing was wrong. 2 weeks later I failed inspection because of an exhaust issue. Brought it back to Midas and suddenly they could repair it for 4 figures. I thought I might get an apology when I asked how they missed it before. Nope- I was still just a clueless woman who didn't understand. Go some place else! read more

I came here today for the first time after seeing an oil change and car rotation special for $24.99. My light had been flashing and I had some spare time. They were quick, super friendly and had good single serve coffee available. I was in and out in about 20 minutes after they also checked up on tires, brakes and transmission fluid amongst other things. I'll absolutely be back. read more

Guys there will tell you that they can't fix what you came in for unless you fix something else. Slimy, and they never have even a close estimated time for when your car will be done. read more

They took me really quickly without an appointment and were clear about what they were doing the whole time. They were friendly and attentive, and it was pretty speedy at a reasonable price! read more

I go here only to get my oil changed. They have a frequent "shopper" card; 4 oil changes and the 5th is free. They're quick, reliable, and cheap. What more can I say? read more

My car was making the horrible noise usualy accompanied by a bad muffler/exhaust system. I went in hoping it could be repaired and not be an expensive replacement. The staff were all polite and helpful. I have been to places before where I felt they were over charging and doing unnecesary work. That was not the case here they were honest and more than fair- my fix only cost $50 - it was simply loose bolts. They have earned my future business. read more

Went to Midas in Marlborough recently for an exhaust problem. They got the car in for an estimate the same day I called, and provided quick and efficient service when I had the work done. They helped me out with another issue the next day. It was great service and I would definitely go back there. read more

If you don't open at 7:30a you should change your hours online. I showed up at 8:15a and there was someone at the customer service desk but doors locked. Didn't even come over to unlock the door when he saw me or answer the phone. read more

If looking for an oil change - go elsewhere! The employees are always rude and miserable to be working there, a regular oil change (made by appointment) takes upwards of one whole hour, and the waiting room looks like it hasn't been cleaned since the place opened. read more

Lost my muffler, went in without an appointment and they fixed it competently and promptly.