Romas and his crew were absolutely amazing. They explained everything well and informed me on…read moreservices I needed. The value of the service was also great compared to other local shops. Definitely recommend this location.

We have been coming to this Jiffy Lube for more than a decade. Today's service was horrendous. It…read morewas 9:55 and Mr. Ramos comes out and without a hello says, "we don't do inspections till 10.", turns around and walks away. He didn't offer us to wait in their waiting area. We got used to the friendliest manager that was here prior. The former manager would always be polite and welcoming. We came back at 10:03. Mr. Ramos sees us and just waves us back from the inside of the work bay. We gestured to him because they let another car in front of us. Mr. Ramos comes and comes talk to us in a rude manner telling us why he just waved us back. We will definitely will be looking for a new oil change/ inspection place. It used to be a 5 star experience; not any longer.

Brake Check in Harker Heights stands out for its well-priced service, great warranty coverage, and…read morefree brake inspection. The manager even stepped in to personally see to my vehicle and ensure things were taken care of. However, the shop gets backed up easily--if you show up when it's busy, expect a wait, as customer service runs fairly slow. I also had to return for a second analysis because my brakes were still squeaking after the first visit. On the upside, while the restroom is typical garage-style basic, it was at least clean. Overall, it's a solid choice if you're looking for fair pricing and decent protection, but the slow turnaround and necessary follow-up keep it at three stars.

If I could leave zero stars I would. Absolute terrible customer service. I'm new to the area and I…read morepulled up to the garage like I'm used to and they just stared at me for 10 minutes and finally I had to get out and ask whether do I do and they said oh you go to the front. Why not tell me when I obviously am just sitting there. They were just looking at their phones, trying to avoid eye contact. All young guys who clearly have no social skills or any idea of proper customer service.. must be a reflection of the leadership

Been using this location for 4 year on 3 cars . They are fast friendly and very clean! Staff well…read moretrained and knowledgeable!

Me and my husband came by just to have our coolant and oil topped off and reviewed the up most care…read morefrom Austin the manager!! He made sure to explain everything that he was doing and showed us everything that way we were fully understanding everything!! I highly recommend!!! Ask for Austin!!!

Fantastic experience every time. Getting in and out is seamless with zero line or long waiting. The…read morecrew is fast, friendly, and completely professional. You just stay comfortable in your car while they work their magic, including extra checks like filling windshield fluid and setting tire pressure. Clean facility, reasonable pricing, and easy access off the road.

I took my vehicle in about 2 weeks ago and was very impressed with the service I received. Everyone…read morewas absolutely awesome and professional and it was super awesome that two females worked on my vehicle! Go girl! I will definitely be returning.

Great service, even near closing time. James, Jonathan, and Jimmy fixed up my tire and had me…read moredriving in 20 mins for $20.

This location has been exceptional for all the years I've brought my vehicles in for any services…read more Mike and his his team went about and beyond.

Never Again ! Car wouldnt run , I floored the accelerator, VSA light on and no movement. Called…read morethese folks they sent a mechanic out who determined I needed new brakes, brake switch, and Calipers. Set another date for him to come out and do the work, he came replaced brake switch, brakes and calipers. Drove it one block and said the work was done and car was running fine. Paid 669.00 . I drove the car it left me stranded with the same VSA light and issue, called them back they sent someone out 2 days later who determined that the first mechanic failed to bleed the brakes. 3 days after that Im getting ready to run errands... SAME ISSUE CAR WONT MOVE LEFT ME STRANDED after driving 2.5 miles. Had it towed to a mechanic shop cause at this point I dont want Nuts or Bolts to touch a fkng thing I own. The mechanics I took the car to determined that when the previous mechanic replaced the break switch he put a screw in stead of a grommet. The grommet is what presses the switch to allow the breaks to come back into position once you take your foot off the breaks. Paid thebnew nechanic who was very transparent and even suggested that they dont understand why they replaced all that and failed to mention that I need new Rotors ! or at the very lease had them resurfaced for 669.00 !!! As I said .. NEVER AGAIN !

Overall Experience with Nutz and Boltz Automotive LLC and the Owner Dvonte James located in Harker…read moreHeights/Killeen Texas Bell County is in the negative range. Dishonest, Inexperienced Technicians, and shoddy work. I gave them 3 opportunities to fix the issue correctly and make things right and they could NOT and would NOT do so. I had to file a small claims LAWSUIT and I WON!!!!! They are to refund me fully of what I paid them plus Court Cost and INTEREST!!!! I Filed with Bell County an ABSTRACT OF JUDGMENT. I have the paper work to prove these facts. I HIGHLY SUGGEST NOT in any way use their services!!!!! R.M.

Long story short i had a engine light on in my F-150 for a long time. I took it to them 3 times. I…read morewas into 3K before I knew it. They reset the light and a week later it was back on. I took it to Midas and they fixed it for less than 500$ I have not been back since. They just quoted me 4000$ for a head gasket. Do your homework people. Read the reviews please. These prices are same as the dealership. I wont spend money with them again.

They gave me a price for parts and labor. I told them I would furnish the parts and then they told…read moreme they would charge more for labor if I furnished the parts. I went to someone else with my parts and the labor was one third of their price.

I initially gave this location a good review however after I took my vehicle and drove and parked…read moreat the Ross on 10 July is when the review went to ZERO. Whoever worked on my Audi Q8 did not know how to properly ensure the oil change that was conducted was down accordingly. All 8 liters of synthetic oil was out of car and within my engine, torque, brakes and firewalls. Now corporate is giving me the run around to where I can't even get my vehicle fixed. I now need my engine cleaned, torque cleaned, cylinders cleaned, belts replaced, the list goes on . Yea I'll never go back to Firestone for anything

I had came in to get my tires switched out, considering I KNOW NOTHING ABOUT VEHICLES, Tony helped…read moreme out and led me to understand what works best for me and my carrito. The customer service was great and transparent, answered all my questions. On top of that the service was quick ! Will come back to get more tires :)

Super friendly and great price for the oil change. My car wouldn't start when I was ready to leave…read moreso they jumped it for me and walked me through how to check my battery. Will definitely go back for my next oil change!

Drove right up and my truck was immediately serviced. All three gentlemen were professional, yet…read morequick. Was in and out in less than 10 mins. Didn't have to leave the vehicle at all.

Daniel and the entire team were truly amazing and went over and beyond to make sure I got back on…read morethe road safely! I received an alignment with four new tires and was in and out within a little over an hour! I have always came to discount and will continue to do so!

Just needed a new tire, and with Friendly service I was able to get a same day appointment. They…read morehad the tire changes within the hour and back on the road with no hassle.