Came in for a tire repair, I was in and out in less than 30 minutes. John did a phenomenal job in…read morekeeping me well informed. Id recommend to my neighbor and I will be back when it's time for my breaks to get repaired.

Awful. Made purchase a 4 tire purchase and appointment. They never showed. The transaction was left…read morepending in my account for days. I had to cancel a vacation out of state we had planned on for a year. I was not able to purchase tires from somewhere else until the pending transaction fell off my account. Called there customer services and was disconnected multi times.

Very knowledgeable mechanics and very nice to employers in general, but very expensive place for…read morerepairs. I usually take my car in for oil, filter and tire rotation, $45 or so, not bad. However, any mechanical repair is extremely expensive. I received an estimate to change the sway away bars, rear suspension/rear shock absorbers and change the tripods for close to $1,500. I found a local small shop mechanic that did it for less than $700. Also, on another vehicle, the horn wasn't working, so Oxford gave me an estimate to fix it for $450. I reviewed YouTube videos and was able to fix it myself, since the problem was simply that the ground cable was not making contact. Bought a 2' copper cable, changed the horn and changed the plug, all for less than $60. Yes, $450 vs $60. Again, I don't think they are bad mechanics, but way too pricey. Won't go back.

Oil change and tire rotation with a discount coupon. Expected the final spiel about needing this…read moreor that, like most shops give you. Nope. Got a clean bill of health, no additional charges...what was quoted was the final price...no upcharges or rag fees or oil recycling fees or you need a new air filter. How refreshing! Will definitely be returning.

Were priced about right though "inspection fee was high for what the issue was. They found my…read moreissue the first time. Will use again!

This place is absolutely terrible. The owners are nothing but scam artists and frauds. I took my…read morecar in for an AC repair, and when I took it home, something was leaking from my car. When I took it to a real repair shop, they said something internal was broken and that a cover had been put over it to hide the damage. Disgusting. Additionally, the AC only worked for two months, because it turns out they did it wrong. They charged us a pretty penny for the services we got there, and nothing in our car actually got fixed. NEVER go here. Not if it's convenient, not if it's cheaper than another place. It's just a big, gross scam.

Unbelievably bad service. I am done with AAA forever. Lowest quality possible at this shop!read more

Short Story: Poor coordination, long delays, and lack of…read morecommunication. Even with AAA discounts, the cost was high and no support like ride or rental services was offered. The experience was frustrating and unprofessional. We won't be returning. Very Long Story: First Visit (Diagnostic Only): We booked an appointment for 8:30 AM, but the email confirmation showed 12 PM. After chatting with an agent to confirm, we were told 8:30 AM was correct--already a red flag for poor coordination. We understood that diagnostics can take time, but we received no updates the entire day. We had to call them ourselves at 3 PM just to learn that the diagnostic was finished and they were preparing a quote. After waiting another 2 hours, we received a text-only estimate of $3,000. It was unprofessional--no itemized breakdown, no explanation, and no email follow-up. Because of the delay, we couldn't proceed with the repair that weekend. We were charged around $100 for the diagnostic, which we were willing to pay--but it was disappointing because we had planned to get the car repaired with them. According to AAA's promotion, the diagnostic should've been free with a repair, so we didn't expect the charge. That left us a bit upset. Second Visit - Actual Repair: Still, we decided to give AAA another chance. We dropped off the car on Thursday and clearly told them we would pick it up Friday at 9 AM. Even though they said the work would only take "a couple of hours," we gave them the entire day just to be safe and rented a car at our own expense. However, when we arrived at 10 AM on Friday, we were shocked to learn they had just started working on our car--even though we had a confirmed appointment with them. They told us the repair didn't begin until Thursday evening, which they never informed us about. We returned again at 1 PM, only to find the car was still not ready. They said it was out for a test drive that had already lasted over 40 minutes. We had no choice but to wait--and ended up being late for work.

Finding a mechanic you can actually trust feels like winning the lottery, and that's exactly how I…read morefelt at Aamco. After the check engine light popped up on our recently purchased used car, we took it to Jay and his nephew, Dylan. They were incredibly efficient, kind, and professional throughout the whole process. Dylan, in particular, provides fantastic customer service both over the phone and in person. It turned out we just needed a new O2 sensor; the price was very economical and the entire experience felt honest and trustworthy. We'll definitely be back!

2013 Ford Fiesta. Told I needed a new clutch. 2 weeks and $3,000 later they said fixed. Check…read moreengine light still on. Still same issue with shifting and clutch sticking. Don't trust them.

I've been to this auto shop b previously and had a great experience, so when I received a coupon I…read moredecided to use it there. For some reason, something was nagging me to just take it to another shop. Nevertheless, I contacted Boyd's and scheduled appointment. During the call, I advised of the coupon and provided my make/model of my vehicle. If this coupon would not be honored - due to the type of oil - then I should have been told during that call. Upon arriving, the man at the counter was not trying to hear me and kept mansplaining that the coupon I needed to use was the one on the bottom, which would require an up charge due to my car not using conventional. He was NOT hearing me about wanting the other coupon, stating my car didn't take conventional oil.......it didn't take it for the other coupon either which is why I needed to do upcharge. I was okay with paying additional fee for the $44.95 coup; however, they were not honoring THEIR coupon and I would have to start at $79 for services on the $44.95 coupon. PERHAPS A BAIT AND SWITCH? Another man on the phone interjected to "just give it to her" and started looking a for way to ring it up. However, another man immediately came from the back area and started the same mansplaining, saying no to the other man's trying to find solution. Needless to say, I just left and have no plans to ever return. Perhaps better customer service skills and an actual care for your business will help them. Ridiculous!!

I had previously posted a negative review on this shop. The manager had me bring my car back to…read morethe shop, so that he could show me problems the shop had previously identified. As it turns out, Boyd's had correctly identified a problem which a body shop and the dealer later missed. I am most grateful to them. The front subframe was indeed rusted out. When some rust scale was removed, you could see a hole in the subframe, and it was clear that it was compromised in other areas as well. Boyd's is once again my go-to shop. I was reassured that the quality and honesty I have expected from them for over 25 years now continues.

Let's face it, no one wants to go to a mechanic shop. We've…read moreall heard or experienced the horror stories about getting ripped off. But I we'll say if there is one place that is honest and fair (when was the last time you heard that word?) then I will recommend getting to Grismer. I called and got in the next morning. The price was absolutely reasonable and fair. Plus the work was top notch.

Have services with this Grismer location for over two years and have never had below a 5 star…read moreexperience. Quick appointment scheduling. Fair pricing. Wide range of services. If you're looking for a professional shop with a small town feel this is it. They'll remember your name and treat you like you come in every day.

The fine folks at Beany's scheduled me in quickly and sent me a reminder text the day before. They…read morecalled with an estimate within about 4 hours of my dropping off at noon (& apologized for it taking awhile, lol!) and had my car ready before close that day! They tracked down and repaired an exhust leak coming into my car that eluded another shop, as well as an oil change, replacing several lights & a headlight and spotting several issues that need attention in the future. Their prices were reasonable and even a little less than estimated!

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!