Over a year ago I went to some place to get my car fixed they charged me thousands of dollars in…read morerepairs on other things and never fixed my issue. I tried again still could not find the problem. I stumbled upon community I always thought they were just a small shop. They gave me a quote what they thought was the issue. They said it would take about an hour. The car took over 4 hours more complicated than they thought. I was fully expecting every minute that they were going to come and tell me that it was going to cost more or that they found a new issue where they had to repair something else. What ended up happening is they finished the repair while I am nervous about what add-ons they're going to tell me they did. Instead I get a quote for exactly what was promised. When I was surprised he said it's what we quoted you and we stick to our quotes. I can't believe a place like this would be that honest I have never had good luck with car places until now. Being a woman who knows nothing about cars you get taken advantage of and here they were having my back. Casey also is absolutely incredible. She couldn't have been more helpful or nicer. I originally came in because my brakes We're squeaking Period they told me it was just break dust and that it was okay. that I did not need to replace them yet. After that great service I then asked them about the other issue because I trusted them. Highly recommend don't think twice just go to them. They will have your back also.

This was the 2nd time I've been here. Greg, Casey, and everyone else provide excellent service and…read moreadvice. If I don't need it done, they tell me. I thought I wanted an early oil change. Casey said no way! Wait. Also, they recommended another shop to do service as they said they could do this better for a foreign SUV. Thanks everyone and I will always come here first.

Came in due to oil leak and smoke most likely due to that leak (which was quite a nuisance and…read moredrain - literally - with needing to keep topping off the oil). They fixed me right up when I came in for my appt. And after the residual oil burned off, no more smoking and no more oil leak! Side note: my car had recently been stolen and abandoned and the ignition tumbler was messed up. I told them as fair warning for turning on/off And I had an annoying belt squeak usually when I'd first start the far after sitting for any decent amount of time (a few hours to overnight). It wasn't until I parked my car and turned it off that I realized they fixed the ignition tumbler, too! (Not sure how difficult that was for them) And then later, I realized I wasn't hearing any squeaking belt starting up my car. They fixed that up, too! And they are super helpful even giving their thoughts on different issues with the car to look into as they notice them and they don't charge an arm and a leg. Very happy with their services and will definitely be using them as my go-to mechanic as I'm fairly new to the Bremerton area.

Quoted me nearly $1400 to fix the issue with my car confirming that the work would fix the car…read more When I went to pick it up, they informed me that the issue I brought the car in for was completely unchanged, car still wasn't running, but the bill was now $1900 for all the unnecessary work they did. Wouldn't give me back my car long enough to get the unnecessary new parts removed. Three illegal things in the state of WA - doing unnecessary work, lying to the customer about the problem and needed work, and increasing the estimate by over 10% (more like 30%) without confirming with the customer. Ended up having to deal with their corporate office who eventually sorted it out for us, but if we hadn't been persistent enough to fight them on it, they'd have just taken 130% of the estimate while having done absolutely nothing to address the problem. We agreed to pay them for their unnecessary labour, so we're out $400 plus the cost of the tows there and back and we're right back at square one. These guys are predators.

Dallas and Isaiah were wonderful with helping us out; quick and easy. Got us back on the road in…read moreless than 20 and filled up our tired for free!!

With prices at over $122 for an oil change starting it's not worth the time or effort or the value…read more Go someplace else

Great customer service from all!…read more 1st time there. Basic oil change, but added the brake fluid change. I have an old car with a computer that does not like changes. So when they did the fluid change, all my alerts went off. The whole team worked together to try to help (very impressive) and the head honcho got involved his day off (also impressive). They really try to own the issue and resolve it! They needed equipment that the neighbor autoshop had, so they safely moved my car over there and got it taken care of. Wow. I'm better than when I came in. They were VERY professional and kind. Would recommend.

These guys put my girls directional tires on backwards time before last.. tech today let her know…read more Manager dismissed her complaint as if no big deal. Not giving them another dime!

Very friendly staff... i did find it odd one of the employees was eating their lunch while sitting…read morewith customers in the lounge. Also, one of the employees took my lug nut key out of my car and that was the last I seen it. My vehicle has a faulty window on the passenger side front and I know they messed with it and they also denied it. The electricals for the faulty window caught fire the next day. They did not explain to me they were going to go through my entire car inside and out to make sure everything was safe and correct I don't appreciate them leaving me in the dark on the courtesy services they were going to perform , which was checking everything inside and out of the vehicle. It took so long for them to just put the tires on my car because they checked everything without telling me.

I called and told the guy at the front desk exactly what i was wanting the oil changed in a 2024…read moreMustang gt. He said it would cost $20 more being that it takes more oil than a stand oil change ($89 total) He said bring it in my guys are just standing around. I get there and he takes down my mileage and then tells me that it would be $151. I told him you just quoted me an hour ago $89. He said yea I didn't realize it cost that much more for the additional oil. I said well that's not my fault.he said yea sorry that's the best he could do. So much for customer service! If you want good service go somewhere else.

I have an old car with alerts that are super tricky. The dealership and other repair shops can't…read moreseem to reset my alerts. This has been an issue for years. Finally, one of my alerts actually triggered the ABS to turn off. Super scary. Well, these fellas fixed it! I was surprised. They did it so quick too! They are kind and professional. I will go back! It's a cool shop too with very fancy rims to look at in the waiting area.

They Trashed my homies project6GR wheels and didn't/wont take any accountability for it. He went in…read moreto talk to em and they said " that's how we remove weights off wheels, you'll have scratches on them no matter what".

Had some issues with my headlights, they gave my car a look and fixed it for next to nothing.read more

The owner is a great guy, have a fair prices and top equipment…read morehe is honest and have good knowledge in all the automobile brands by the way today Saturday 18/2020 while picking my 2012 ford mustang from a service done by Temo, I witnesses one event very bad, one person went to pick up a CHEVY TRAIL BLAZER and this person REFUSE TO PAY A DIAGNOSTIC yelling that he will be "a pain in the a** leaving bad review in google and yelp, " then Temo explain to me the guy is not the owner!! he was yelling he will be a pain int the a** , writing bad reviews. so people this is legit mechanic and dont trust in future bad reviews that some random guy will leave, thanks for reading. J.U.

After spending about a year searching for THE car that I wanted, I found it over in Bremerton…read more Part of the deal when I bought the car was to have the engine rebuilt top to bottom, and a new windshield. The dealership then sent my car over to Wicked Autoworks, and told me it'll be about 2 weeks until I get my car. A month later, and several uninformative phone calls later, I'm told I can come pick up my car. Had I not been as excited as I was about finally being able to leave with my 'new' car, I would have done more than accept the apology for them having not replaced my windshield, but also having removed my tonneau cover, and stowed it away in the back of the shop. At the time, I was given the "we have a new guy" excuse, which didn't explain why it was hidden in the back of the shop. After telling them to reinstall it right then and there, I was told they don't know where the mounting hardware is, so I told them to find it. 2 hours later they claimed to not be able to find it, but they'll keep looking. It wasn't until 6 months later they called me and claimed to have found the hardware. Spoiler alert, they only found half of it, and tied half the cover down with wire. After leaving the autoshop, I went straight down to the ferry, to get back over to Seattle, which is where I found another red flag. Not even halfway through Seattle, the car starts to overheat. After getting pulled over, I found that the thermostat was bad, which indicates the car was not tested after the engine had supposedly been re-installed. At the time, I thought nothing of it. I was just glad to finally have my car, and this was a super simple fix. After a week of light driving(WFH in Kenmore), my passenger side CV boot went out. During a call with Wicked Autoworks, they kept suggesting replacement parts that would not work on the Turbo version of my car. I ended up having to search for the part on my own, which wasn't a huge deal. What was a huge deal, was just how badly the dead CV Boot was damaged. The amount of damage and wear on that boot makes me think eyes were never laid upon it the whole time the car was in their shop. When asked how this wasn't noticed when the engine was being removed or replaced, the most I got was a "I don't know.". Fast forward a few years, I take my car into Subaru for normal maintenance and a multipoint inspection, with notes about checking for an oil and coolant leak. When I get my car back I'm informed my head gaskets are leaking. I asked about what could cause that, as the engine had just been rebuild about 3 years ago, and the Subaru tech. told me it doesn't look any work had been done on the engine, and I'll need it rebuilt soon. With that info, I looked back through my paperwork and found that Wicked Autoworks was only suppose to pull and re-install the engine. The engine was suppose to be shipped to Spokane to be worked on. After reaching out to the rebuild shop, I found that they only use one specific brand of head gaskets. When I checked the gaskets on my car, I found that they were not the brand used by the Spokane shop. Once I realized what likely happened, I called the dealership(NorthWest Rides), the autoshop(Wicked Autoworks), and the rebuild shop(Sunwest Auto), and they all claim to not have any records of anything over 3 years old. TLDR; They attempted to steal my tonneau cover, didn't replace windshield, more than likely took my money, and didn't do the work I paid them for.

I had a radiator leak, they got me in the same day, a couple hours later after a complete change…read moreout, I was happily on my way. Lowest estimate around, actually came out to be lower due to the diligence of mechanics. No up selling just sound advice when asked about other issues my car is experiencing. I will definitely take all my auto service needs here.

Most recent work that was done on each of two vehicles we own was done to the customary and usual…read morelevel of completeness, speed, and accuracy. There is nothing I see that changed due to new ownership. The new owner was part of the original B and B family, so I have no concerns. I am happy to continue getting service here at https://www.yelp.com/biz/b-and-b-auto-repair-bremerton make up your own mind, but they have loved my cars.

They overcharge for service and replace parts you don't need. Got my vehicle back and it was not…read morefixed.