Great service on a Sunday! Mackenzie was awesome!…read moreThanks again!!!! Blowout tire, new car didn't come with a spare or tools. She saved our bacon!

We requested a tow through our Allstate roadside assistance program and they sent the last resort…read moredoing for us. They picked up our vehicle in a timely manner, actually much shortertime than we thought we would have to wait. The driver was on time. The driver was nice and polite. Our insurance messed up the address for delivery and neither the driver or the dispatcher seemed upset by this fact. We would not hesitate to use last The Last Resort Towing in the future.

This company is so unprofessional, i called for a part at the albany location and they wanted…read moredouble what a new part was!! not only that this place was so unprofessional when the guy picking up the phone just said nothing but "Sup" this place is a joke dont waste your time or money for auto parts there, you would think since its a wrecking yard it would be cheaper and not double OEM prices for a WINDOW regulator.

Everything went well. A+ on service and price. They beat B&R…read moreall day every day by like hundreds of dollars. I got a tow from corvallis to albany's crab tree automotive. $166. They couldn't fix it so Charlie's towed my lifted duramax to oregon fuel Injection in eugene. $395 B&R would have cost me over $1000 bucks for sure. They always try to overprice me at B&R. Charlie's gets it and is for the people. America is great again with these guys

I was stranded at the YMCA and could not get my car to jump. I called up All Rite to get towed to a…read morestation and the driver got me going with a Noco jump starter. Very nice and fast and he did not even charge me. I know who i am calling the next time I'm stranded: It will be All-Rite!

I had a scheduled appointment for something that should take at most an hour. As well was told it…read morewould take an hour upon making the appointment. The guy behind the counter was extremely disrespectful at one point laughing at me when I stated I would simply hangout till the job was completed. He than explained this simple four wire installation would take 3 hours to install. His excuses was a relay needs to be installed (a relay consists of 4 wires 5 at most) After I explained to him that I am a mobile mechanic and have knowledge base behind the install he then got very disrespectful going as far as calling this "entire conversation ridiculous". Clearly this company does not care one bit about their customer service. I would advise any other towing / Mechanic shop in Albany Oregon.

Tom was awesome, he went the extra steps to try and help the situation, made the whole experience…read moresmooth and stress free. Definitely recommend for towing services. The kindness is real! Insurance covered cost with no hassle at all. Response time was quick too.

Friendly and Very quick. Took a bit to get there but was apologetic and right down to getting my…read moreissue fixed in minutes. Locked myself out by accident taking my niece to school. Best service I've seen in a while. Got me on my way quickly with a hand shake and a smile at the end. Would definitely go through them again!!

B&R helped out and were super nice when my electric car ran totally out of juice a couple blocks…read morefrom home. Very friendly, easy to work with, and fast to arrive. Highly recommend. Wasn't sure I'd get a flatbed, but I did, and it worked great.

Great work by Joe with a challenging problem. A dead battery left us with no way to unlock the…read moredoors to access the hood latch inside the car, in order to raise the hood and charge it. This is a BMW with complex electrics, and good security measures. He arrived promptly and did an amazing job, including locating the charging lugs once the car was opened and the hood up (battery is in the rear). He was recommended to us by a European car mechanic because these cars are tricky to open w/o damage, and I can see why. Recommended without hesitation.

Saved our load and saved the day! Highly recommend the guys were incredibly professional!…read more We had an inexperienced, semi driver almost rolling into the ditch. I called these guys wow! Thank you guys again!

The morning started off bad when my Vette died in Albany. I called Roger's and they sent out Nate…read more Thank you for sending Nate! Great guy, had the right equipment to handle my classic, and he is extremely good at what he does! He hauled me and my car home without a scratch. I sure appreciate getting help from someone who really cares about his customers and knows his stuff! Hope I don't ever need his help again, but he will be the first one I call if I do!

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

I can't say enough good things about Jason & Garrett!! They went above and beyond to help assist on…read moreHwy 20 west of Dundee Hill for those of us that hit the horrible ice patch. They put their lives at risk trying to get everyone free from the tangled mess of cars and trucks. I would give them 20 stars if I could but we'll deserved 5 star review and hats off to you guys! Good price, excellent & most importantly FRIENDLY service. Would use Bob's Towing again and again! Thanks guys for pulling my blue pickup out Friday night, very much appreciated gentlemen!!

I had my car taken here for auto body work(collision) pit up on time the 6th was very impressed…read morewith the work they did. Looks brand new!! Whitney is the best and kept me informed through the whole process and even gave me a cupcake for my birthday (on the 16th) I will definitely recommend them to anyone who needs their car fixed..

Received an estimate, a time to complete of 3 days and the promise of updates. Did not receive…read moreupdates, I had to call. Long story very short, the repair took twice as long and the final cost was 38% over the original estimate. I can understand some additional cost, but 38%? Was also quoted $312.50 for an additional service that only a dealer could perform. The final cost was $396.00, also 27% over what I was told. I would not recommend them as you won't get your vehicle back when promised and you can count on the final bill being much higher than originally told. I will not return to them in the future