This company is so unprofessional, i called for a part at the albany location and they wanted double what a new part was!! not only that this place was so unprofessional when the guy picking up the phone just said nothing but "Sup" this place is a joke dont waste your time or money for auto parts there, you would think since its a wrecking yard it would be cheaper and not double OEM prices for a WINDOW regulator. read more

Everything went well. A+ on service and price. They beat B&R all day every day by like hundreds of dollars. I got a tow from corvallis to albany's crab tree automotive. $166. They couldn't fix it so Charlie's towed my lifted duramax to oregon fuel Injection in eugene. $395 B&R would have cost me over $1000 bucks for sure. They always try to overprice me at B&R. Charlie's gets it and is for the people. America is great again with these guys read more

Great to work with! Alex was very helpful in getting things out of my truck for me. Very professional

AA towing company knows what they are doing.. Complaints of over charginging do not take into overhead to run a business. Insurance costs are very high for tow trucks and vehicle recovery Man hours labor costs. Tow trucks are very expensive to purchase. Equipment maintenance for trucks and other equipment used in towing and storage facility. Property costs like insurance taxes and property maintenance. Towed in cars, trucks and other stuff that has to be dealt with like disposal. There is more overhead like paying all the city,county, State and federal fees, licences. Being available 24hrs a day with the people and equipment Running a tow company is a very tough as far as frustrations to the operators . Basically everyone thinks they were overcharged but never know what a value you are received . Used AA towing for 30Yrs and never had to complain.. read more

Absolutely ridiculous experience. My boyfriend and I had a rough night trying to get back home 30 minutes away when his car battery died. In a panic we called the towing company to try and get help. On the phone the operator told us about the fees which we were okay with but NEVER said what would happen if it didn't work. All the car needed was a jump box and the one this guy brought did not work at all. We called his insurance and someone came and quickly jumped the car for us in a minute. Clearly this guy came not prepared with a uncharged jumper box and made us pay for the fee for him to come out in the first place which ended up being 200 dollars. Do not call this place if you are in trouble. read more

Rude staff with nothing but bs to spew. They towed a vehicle that i had sold years back and sent me a letter. I called to see what I could do and they told me to call APD. I did and went to the dmv to get a print out showing that I had reported it sold. The ladies at the office refused to take that letter that they had asked for then they called the manager. He comtinued to give me the run around stating that "Oregon Law doesnt allow them to" for everything i was asking but he couldnt tell me which law and why the police had instructed me to do exactly what i was trying to. They just want to try to make money off of storage and tow fees and sending things to collectoons when we could have worked together to make the process faster for everyone. Some of the rudest peoplle I have worked with and they arent even BBB certified which makes sense. I did attempt to report them to BBB but no company was found in their search. read more

AA Towing - BBB search shows no business found - Towing Near Me - Albany, Oregon

Our old trailer came apart on I-5 today. I called Aa Towing and the operator said she'd have a truck out to us in about an hour. The driver showed up as promised, quickly assessed the situation, and then took care of everything. Dropped the trailer in our driveway, placing it perfectly so it wouldn't be in the way. Really appreciate the good service. read more

This was the best experience ever from a tow company . We were told 650-740 from two local Salem companies and when we called AA out of Albany they towed our vehicle from Salem to Albany and dropped it at the car dealer for 250 The driver was so friendly and the tow truck was very new and high end and was able to get our truck out of a tight spot effortlessly. I would call AA again every time !!!!! read more

They wanted more then the vehicle was worth. And they won't give you your stuff. Wouldn't even give me my work hat . Lame. They even want you to pay to get rid of the vehicle.. right . They are just a bunch of A holes looking to come up off your car . Bullshit business read more

I have never in my life had my car break down on the side of the road... until this week. My alternator died, in a REALLY bad spot. AA Towing was fast!! My driver Aaron was quick, professional, and a good conversationalist. He opened the door for me like a true gentlemen and even helped my incredibly short frame into the tow truck. 10 out of 10 would recommend this company, and especially this driver. Thanks, Aaron and AA Towing, you saved my bacon! read more

The professionalism of the employees from this company was extremely poor. They laughed while someone was struggling to get a vehicle off of their lot and did nothing but stand there and watch. Is this what you want when you visit an organization? I don't! read more

I called at 9 in the morning and they were at my house by 9:30. Super quick and responsive, plus the driver was very nice. I recommend this company for sure. read more

I locked my keys in my car, and after calling my AAA roadside service AA towing arrived quickly thereafter. Texts were sent before their arrival, and they promptly arrived at the time stated in the text. Two workers arrived and within minutes my car was unlocked and I was on my way. The workers, Jordan and Carlos, were very nice. Thank you AA for helping me! Thank you Jordan and Carlos! read more

3.3 mile tow cost me $105 on a Monday afternoon! Freaking ludicrous never again will I call this price gouging company! I was expecting $60/$70 bucks and to give the driver a $20 dollar tip. read more

This place strips your car fully and will not give you any of your belongings back if they tow it. My friends father got his truck towed because he was slightly parked over the line in a parking spot.... so I guess that made it a free for all. I understand people should park right, but to tow it and strip his vehicle clean... even the brand new tires off is unethical and wrong! Do not use this place EVER. read more

iI needed a heavy truck towed to a garage. Nobody else could seem to be able to handle the tow. AA Towing came and was really creative to get the job done. GREAT company read more

My car was totaled and AE turned 3 days into $750 in storage. I had to sign over my car. I told them it's worth more than $750. They acted like they called someone else and said, "No, that's all she's worth." Three months later I get a letter in the mail where they have auctioned my vehicle at $2000 and listed the storage fees as $1100. Why did you charge me $750 for 3 days. But for three months it's only $350. AE then have the nerve to call me and say, it's just a technicality and not worry about the amount it was auctioned for. I was taken aback and didn't say anything. It was off the whole time, from beginning to end. Because it's a small town they can get away with this type of predatory behavior. read more

I was knocked off the road by the trailer of a semi on Interstate 5. AA Towing was recommended to me by an official on the scene. They arrived in under 30 minutes and brought the car, my passenger, and me forty miles home. The driver, Dave, was very good. AA Towing made the day less terrible. read more

Awesome service!!! Thanks so much, John! He arrived quickly and had my car unlocked in no time. Very professional and nice. Would definitely use them again. read more

Had a dead battery on a Monday morning. Jason arrived within 45 minutes and was very polite and professional. Got me going and recommended Battery Exchange (near by) to get a new battery. I made it to work by 9:00am. read more

I want to preface this with I definitely screwed up by getting my car towed in first place. That being said the crew I was forced to deal are both immensely rude and two faced. When my car was first towed, I had all of my belonging in it everything I own. When I went to pick some of my things up they gave me a huge amount of hassle and hostility. Their "policy" also says if valuables are visible said car is to be stored inside. To my suprise my car was outside no where near any cameras. Further more when I went to retrieve my car I politely requested to speak with someone about reducing the f***ing crazy high "Storage fees" but the female I dealt with instead gave me the run for a long while. When she came back in her and another employing were straight talking shit, about 'ah that should shut him up.' In short this establishment has no respect or integrity for customers, students, national gaurd soldiers and people just stuck in a shitty position. I'm sure people have better luck with these wet rags known as human beings. However, others on their bad side expect to be treated like shit and mocked. I hope the employs responsible read this and take it to heart. I don't mean to be rude but holy shit. As for the owner if you were even contacted pardon me. However consider offering costumer service classes and having your people read up and enforcing "policys." Y'all were simply rude and unenjoyable to be around. read more

I had a little issue with my pickup truck....called AA Towing they where quick to respond....and got me home safe and sound.....thanks for the great service..... read more

Recently sold a junk car to them we were told they would give us 75$ for the car. Well the check was only 25$. When we called and asked why he then proceeded to tell us "its $75 if you bring it to us 50$ if we have to come and it get but since I'm letting you keep the tires its only 25$." I completely understand that however it would of been awful nice if we were told from the beginning. Now what REALLY throws me over the edge is they gave the check to the wrong fu*cking people and I had to knock on random peoples door to receive the check. Why couldn't you give me the check when I came and got the tires?? read more

I fell asleep at a rest stop just south of Albany, woke up and my car was dead. Jason came within 30 minutes and was super friendly and professional. Great service and friendly techs when you get stuck in the middle of Oregon. read more

Best service ever when I had a flat tire from an ebedded screw. Driver arrived within 15 minutes to air up my tire so I could get to Les Schwab to have my tire repaired. Fast and courteous. Will never use anyone else but AA Towing... read more

Very speedy service and friendly. Went above and beyond for my needs and took care of everything. Would recommend to anyone in need.

Worst towing place to ever get your cwr towed by!!!!! My car was towed even though it had insurance, and after the tow fee and the storage fees, they tacked on another 200$ for possesionary fees and labor!?!! Basically making it impossible for me to get my car out of the impound. And it accumulates 55$ A DAY everyday it's in there! I called them to see if I could just sign my car over to them and give them the title and they put me on hold and then told me it would cost $300 and the title to my car just to get my belongings back!!!! Fuck you AA towing and you best believe I'm going to leave a bad review on every single outlet I can find!!!! read more

I had my car break down in the parking lot of my employment. It was a hard tow since the front in was sitting on the ground. I knew the tow guy was not happy to deal with such an issue but he was professional. The prices are standard and in the end I was really pleased with the service. Made a rough evening less stressful. read more

AA Towing will not do the right thing. I was told $280 on the phone but when it came down to it I was charged $314. They could not explain the difference even after reviewing the invoice. Most reputable companies would honor their initial quote but not AA Towing. read more

Van and Jason took great care of us when our RV broke down. Everyone who works there was really friendly and seemed to genuinely care about our car troubles. Thank you for the excellent service! read more

A difficult situation was made easier by all their assistance !! I wrecked on the I-5, 160 miles from home. I was able to wait in the shop till my ride came (after closing hours). They had boxes available I got to use to pack up all the stuff in my car to take with. All were helpful and kind. read more

Great service. Was picked up quickly. Nice drivers. They went out of there way to make sure I was happy with service

Our car broke down hours away from home on a Sunday night. The tow truck driver John was amazing! He made our horrible day into a much better experience and his happy positive mood really helped the kids feel better. His professionalism and customer service skills are A++++ thanks for saving us! read more

Gabriel and Grady are literally the nicest most professional tow guys I've ever come across. Our car died on the side of I-5 at 930 pm at night; thankfully I had enough juice to pull over to the side, but with not much clearance. I had 2 toddlers and 2 kids in my van and immediately called state patrol so they could wait with us for a tow since semis were literally flying by at 70 mph feet from my drivers side. I'm not sure the name of the guy dispatched first, but when he realized there were 6 people in the car, he quickly dispatched another tow truck. State patrol had to leave, but they moved the tow truck behind our car to ensure we would be save. Once the other truck came they realized we would need both to take us to the motel and so they both patiently waited for AAA to allow both tow trucks to transport us 15 min up the road to a motel. They were very polite and understanding considering my nerves were frayed. They made sure our car could at least get enough power to close our windows. I'm impressed at the customer service and highly recommend this shop for your mechanical and towing needs. Thank you a million times over Gabriel and Grady, you turned one of the worse case scenarios for my family into a bearable experience. I wish you both success in your futures. read more

If I could give them 10 stars, I would. Excellent customer service and the employees were amazing. Friendly and accommodating! They went above and beyond our expectations. Highly recommend them for any towing needs. read more

1 star is 1 star too many. I was astounded at how unsympathetic Dave was to my situation when my car got towed and I had to pick it up from this company. Not only are their fees outrageous, but when given the chance to give me my car back the same night it was towed, Dave chose to make me wait until the next morning and then proceeded to charge me an additional $100 fee for "storage and gate fee" to get it. I cant believe that a company could be so money hungry that they treat a person on vacation with such disregard. Shame on you.....Andrea from AZ read more