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    Mid Valley Family Practice PC

    3.7 (3 reviews)
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    Aspen Sports Medicine

    Aspen Sports Medicine

    3.4(5 reviews)
    18.9 mi

    Hi, I have had several interactions with Elizabeth who answers the phone for Aspen Sports Medicine…read moreand sets up the appointments and I cannot emphasize enough how DIFFICULT she is to work with. Today she mentioned that AETNA does not cover dry needling, that is actually a false claim. I called AETNA and got them on the phone so they could explain to her they do cover dry needling and when AETNA asked what billing code they use for dry needling Elizabeth refused to provide it. When I asked if I could speak to my therapist, Ashley, prior to my visit so I could get the billing code she said no that is not possible. When I asked if I could set up a call to talk to the owner, Stan, prior to my visit she said no that is not possible. When I asked if Stan was in this week so I could pop in to chat with him she refused to answer if he was in. She went on to tell me I could Google the billing code and that she didn't even know if the therapist, Ashley, would be willing to bill AETNA for dry needling. There is nothing worse than a front office staff that is less than helpful. Katherine

    Stan is an expert and very professional. His staff is very friendly and welcoming…read more When you are there, you relax and know you are in good hands. If you are impatient, in a hurry and need to be on your phone the entire time you are there, this is NOT the place for you! It is for people who want to relax and spend time healing. Keenan and Elizabeth are fantastic!

    Mid Valley Family Practice PC - familydr - Updated May 2026

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