No matter how many times they come here I am really impressed with how caring the staff is and how…read moreprofessional they are. The patients that they have with their clients. My daughter is deaf and they just take so much time with her and are so kind. In addition to that the doctors are well trained and truly concerned with their patients. We came from California where unfortunately Medicine is much different. The doctors are always in a hurry not terribly patient usually and it's definitely a different experience. We greatly appreciate Asante and it's staff and doctors.

I went because i needed scripts and could not get into my doctor in time. They were great to work…read morewith. They did ask some personal questions like religion and if i was hispanic. I thought that was unnecessary. The staff was great and got right in

Saw Kelly Mead for a general checkup. She was very informative, used a dermatoscope to help check…read moremoles, and answered all my questions. I was in and out in a reasonable amount of time and she made me feel comfortable. I'd definitely recommend her to family and friends.

I don't like giving bad reviews, but I have to with this appointment. My amazing dermatologist…read moreretired and she referred her patients to Kelly Mead. The office was beautiful, the staff great..the care, a joke. Kelly walked in like she wanted to be somewhere else, introduced herself, no how are you, I'm happy you're here, nothing. She got right into the exam which was so fast, I don't even know how she can find anything if there was an issue, which brings me to my biggest complaint. She looked at something on my brow line and said you have a hemangioma, then went onto look elsewhere. I interrupted her and said, "Um, no, that's not a hemangioma, that's a curling iron burn!" How can you not see a scab over a hemangioma? I asked her to look at some bumps between my breasts, and she looked so fast and said milia, how can you know that by a quick one second look, not exaggerating! Her exam was worthless and I would suggest working on her social skills. Will not go back and will not recommend.

Excellent care received --from the front desk to all of the medical staff. My nurse was…read moreexceptional and much appreciated. Thank you for the excellent care and personal attention.

I've hesitated to say anything negative about medical professionals here in the Rogue Valley…read morebecause we have such a shortage and so many problems. Originally when I got my procedure done here I let all the troubling things go, but now those things are glaring since I've seen other professionals as a follow up to my care. The difference was like night and day! I had an endoscopy at this center, and will say up front that the procedure went OK. That's the only reason this place gets 3 stars from me and not 2. It was mostly all the ridiculous lack of attention and professionalism that was most troubling, in addition to the fact that they missed things in the imaging that could have prevented me so much grief and discomfort. Greeting at the front desk was done by a woman that was ... well, there isn't a way to say this gently ... a combination of overly glammed-up and completely without concern for how the back of her head looked. In all my years on this planet, I've never been in a medical clinic and dealt with a woman who looked like she literally had a nest of something growing on the back of her head. I was stunned as she walked away to get something from the printer. Putting aside that she does her hair without looking at the back of it, it absolutely looked unsanitary! To top it off she fawned over my appearance and jewelry like we were sisters getting ready for a date ... ?!? I know staff members always have their individual ways of making patient feel welcome, but this was NOT that. It was simply unacceptable and unprofessional. Thankfully the woman who came to escort me back to the prep room WAS kind and welcoming. Unfortunately she was the ONLY ones who was. The doctor was OK, but not very informative. He seemed like he was ready to get out of there. That was also true of the nurse who came into the prep room to do my intake. She spent her time talking in low tones to the computer, asking me questions. I do NOT have hearing problems but finally had to stop her and tell her to turn to talk to me so I could hear here. She adjusted but seemed annoyed. She put mu IV in a very awkward place and it was uncomfortable. Her attitude was basically, "too bad"! And when she wheeled me into the procedure room, it was like bumper cars!!! And when I was finished, they were supposed to call my ride and confirm I could go, but that didn't happen. Thankfully he was monitoring and near by anyways. I sat in the outer waiting room as attendant after attendant took other patients out the door to an awaiting car. No one asked if I needed help. No one walked me out when my driver arrived. Geez ... I felt the whole time like I was treated like someone's hated EX-mother in law! I thought i was calm and happy to come in for the procedure, but when I left I was anything but that. All of these odd behaviors are not good, but what makes them now very glaring to me is that I've had followup with different medical professionals, and I'm finally on track with the issues that were the original cause for concern and the procedure. The point is that if that doctor and the team had given me all the pertinent information, I would not have spent the last several months suffering! It's disgusting to feel like a lab rat in a surgery center. Everyone has off-days, but this was way beyond that. This was a VERY UNPROFESSIONAL, UNACCEPTABLE EXPERIENCE!!!

Cascade Surgery center.... I was attempting to see Yelp…read morereviews prior to my cataract surgery, and finding none, figured what the heck. I like my Dr, so here we go. My initial impressions were 100% positive. CLEAN, Modern, welcoming. The receptionists was delightful and things seemed to be going in the right direction. I will have to say, after going through the entire process at this surgery center, I am baffled as to why I hadn't found 100's of positive reviews! Do Yelpers only focus on the negative? Lets start a new rule, also post positive when you encounter. From beginning to end I was treated like a queen. Tended to, and never left wondering what would happen to me next. I had two caring women placing drops and my iv. Never being more than a whisper away. I still cannot say enough nice things about Dr. Guymon. He is probably one of the best eyecare specialists I have encountered in my 65 years. The surgery went off without one hiccup. I am actually looking forward to the next eye in two weeks. Need cataract surgery? You need look no further.

My husband was a patient. Every single person we met was great. Patient with us, great care. Kind.read more

I was there two times firs was for poison oak was really bad I can't see de doctor and the nurse…read morewas very nice and they care The second time I have a bad reaction and my feet this time was a lady doctor very nice I love the place

I have been seeing Krista at Dr. Trask's office for several years. I cannot tell you how excellent…read moreher work is. I feel like I am in very good hands. She is clear and direct with me, she is very thorough, and she has answered all of my questions in such a manner that I am able to learn from her, which I really appreciate. She taught me how to recognize potential melanoma or other irregularities on my skin versus something that is likely normal. This is really good because in between check ups I don't have stress. It's also good because if something did occur I know to call the office and get an appointment earlier. I've always found the folks that work with Krista are really wonderful as well as the administrative staff. All in all, I have found this to be a very professional, warm, and caring practice.

In order to be treated as a new patient, they told me I had to see my general practitioner, get…read moretheir chart notes, and get a referral to their office. Never in my life have I ever had a dermatology clinic tell me that. I even told her what my condition was and I will tell you it's very very common. If you want to know why our insurance rates are so high, doctors appointments cost so much money and take so long to get an appointment... This office is a prime example. What a waste of the system. I called another dermatology office and got an appointment. Ridiculous.

I have been a patient here for two years. Yes, sometimes you wind up waiting a long while but it is…read morealso a drop-in clinic so there will be times when something unexpected happens. The people at the front desk have always been polite and welcoming to me. The staff has always treated me well. My PA, Julie Bogden, is wonderful. I find that if I schedule an early appointment I am usually seen more quickly. If your appointment is after eleven o'clock you may find yourself waiting for some time before you see the doctor. Emergencies happen and patients sometimes take more time than expected. But they don't rush you through and they have always treated me well.

Stay away! First time and last time at this office. Very unprofessional front desk staff that were…read moreextremely unorganized and rude. Finally was called back to a room 90 mins after my scheduled appointment. Joke of a medical office. I would rather pay more $ to have a much better experience. I felt like they didn't care about getting me in a room because they assumed things about me based on the prescription I needed to refill.

Nurse? Yvette, the ladies at the front desk and the Doctors were all amazing and super helpful…read more Full lasic done with zero issues and amazing hospitality!

The doctors are great--I have absolutely no complaints about them…read more My issue is with the billing department and front office staff. I was effectively dismissed from the practice because of a $45 copay that went unpaid for more than 90 days. When I called to schedule an appointment with my eye doctor, the front desk told me that my account had been sent to collections and that they could not--or would not--schedule me. I was told I was no longer allowed to be seen by the practice. For context, I had been a cash-pay patient for more than 10 years because I did not have health insurance. During that time, I paid thousands of dollars out of pocket for treatment of uveitis, an ongoing eye condition that is causing vision loss in my right eye. When I finally obtained insurance and used it for the first time, no one informed me that I had a $45 copay. The bill went unpaid for over 90 days, and apparently that was enough to have me sent to collections and dismissed as a patient. I contacted the billing department to resolve the issue. They could not tell me which collection agency had the debt, and they would not accept my $45 payment directly. Frustrated, I left $45 cash at the front desk and left. Two months later, while still experiencing a significant flare-up of my condition, I called again to schedule an appointment. I was told I still owed money, that my account had been sent to collections, and that I had been dismissed from the practice. There was no record of the $45 cash payment I had left. I can't help but wonder whether my doctor is aware that a long-time patient with a serious eye condition was turned away over a delinquent $45 copay, that was paid.