The epayitonline or calling and getting a non English speaking person to pay radiology. Why they do…read moreNOT use the MYChart that is safe is beyond me. My computer crashed after entering their site to pay. Why is it billed through an outsource??? For extra $$. Very disappointed.

Never knew they were not paid as part of the hospital stay- they evidently billed an old insurance…read morecompany so they didn't get paid. My son ended up with a small claim charge, not even knowing what it was for. Called them and was passed around many times without resolution. Would not use them again.

Poor management and leadership to begin with. Terrible place to work for…read more They loose imaging, charge for sedation thats not actually given. Dr's don't really listen to patients. Staff is treated with sarcasm, rudeness, negativity, and hostility! If you don't kiss ass... then you're treated like an outsider. I would never recommend this place to my worst enemy

I've been their patient for over 15 years. Their care providers used to be caring & helpful but…read morenow their hands are tied as they can't prescribe opiates any longer, only surgical treatment. They 'dumped' what I imagine were 300 patients who have to try to find a new pain management provider who will prescribe opiates that were working fine. In this valley just try to find a new provider (insert sarcasm here). My quality of life is dragging bottom. I remind myself that I'm no quitter & will get thru this eventually. I'm housebound now & cry often. because the pain never stops. All of this because they didn't want to bother with government regulations. Their current tv commercials say "We won't give up on our patients -ever". What a joke. I hate being treated like I'm a drug seeking addict, not someone who needs medicine. How do they sleep at night?

This dedicated bunch of healthcare professionals are top notch on all counts. They are polite,…read moreattentive, timely and incredibly kind during a time that could be stressfull. In addition their staff give you full information on what they are doing and why. No fear.

I give a low star only be cause my husband is fighting cancer…read more His Dr. is out for awhile. My husband had chemo mouth sores and wasn't able to swallow any pills. Water was hard enough. He lost 13 lbs in a week. So my rating is because his cancer Dr. recommended his primary Dr. at least make his seizure medicine liquid. We didnt want seizures in the mix of everything else this poor guy is having to go through. They refused the liquid cause he has never had it before, well he has always been able to swallow too. Providence I can say is an amazing place for treatment, however the treatment my husband needs while going through cancer with a fill in Dr. Hasn't gone so well

This was my first time going to this provincial center and the last, a man attended me at the front…read moredesk of the emergency room as soon as I asked him if I was in the emergency area, I had never been there and I was coming from a head injury, he just made fun of me with his mocking smile and sarcastically answering me, then I told him I was coming from an accident and if he could see me here, I politely asked him for another person to help me in my language and mocking me again he said the person is not there but I will put the computer for you, I answered him fine but the truth is his attitude was already bothering me, these people who have no empathy should not be there nor did they show professionalism or any of the values ​​they talk about on their page, I don't know if these people are racist or not, I don't know what he was making fun of but I do not recommend this person at all, at the end he asked me for my SSN when I read the papers and it clearly says that I do not need it to make an employer claim (accident at my job) I felt very bad treated and I sympathized with this person. He is thin with brown eyes and brown hair.

I would like to thank Dr. Lisa Leishman and the entire Retina Care Center team for their excellent…read morecare, efficiency, and compassion in handling my husband's retinal detachment. Out of the blue last year he suffered a macula-off retinal detachment because of a tear on the far outer edge of his eye. He had never experienced any vision problems prior to this, so when he started to see extra floaters in his right eye he thought perhaps it was stress-related. About a week later his vision started to get blurry and he was seeing a dark curtain coming in from the corner of his vision. We went to our optometrist who literally immediately sent us to Retina Care Center. It was late afternoon on a Friday (of course!) but the team stayed to receive my husband's case. Both Dr. Leishman and Dr. AufderHeide examined his eye and finally found a tear on the far outer edge. Vitrectomy surgery was scheduled for the following morning and was performed by Dr. Leishman. It was completely unexpected and a scary time for both of us, but the whole RCC team was just so helpful, professional, and positive throughout. His recovery required being face-down for many weeks, and Dr. Leishman made herself available by phone at all hours to answer questions and guide us through all the uncertainty during that time. It turned out my husband needed a second surgery two months after the first one, so our lives were upended for a good six months... but the RCC team is such a well-oiled machine that everything was handled so smoothly with both surgeries at Ashland Hospital and then all the way through what seem like endless follow-up appointments as they kept very close tabs on the healing process. It has been one year since the second surgery and thankfully his eye is holding up well. He now has a much stronger prescription for his glasses, and still sees a few persistent "pepper" floaters, but otherwise he is seeing just fine. We feel SO fortunate that we ended up in Dr. Leishman's care -- and "care" is the operative word, she is very kind and clearly cares about her patients and ensuring the best outcome for them. Thank you, Dr. Leishman, we are eternally grateful to you and your team!

I am so extremely pleased with the expert care I receive from Dr. Adam Aufderheide and the staff at…read moreRetina Care Center. Dr. A. has a great big heart combined with tremendous expertise and experience. I have a challenging set of eyes. I began developing myopia in the third grade (and I'm 74 now). It got up to 10 1/2 dpt in one eye and 11 dpt in the other. That's a lot of myopia. In the mid-80s an ophthalmologist told me that radial keratotomy was the safest procedure I could have to correct my myopia. I think he told me what he believed to be true but, unfortunately, I ended up with possibly more scar tissue on my cornea than anyone in the world. Scar tissue impairs one's vision because when you're looking through scar tissue things are distorted. It did correct my myopia but the problem then became distorted vision due to scar tissue Arrrrgh. I worked with it because what else can you do? I developed really dark cataracts, which were corrected by Dr. Matt Oliva at Medical Eye Center. Because of other challenges with my eyes, my cataract surgery was more complex than what is typical. I got a very good result. Later I developed macula or myopial degeneration in my left eye. Dr. Oliva referred me to a retinal specialist in Medical Eye Center. I then began receiving what I would call assembly line medicine. They would switch doctors out on me, change my appointments with no warning and, ultimately, one of the technicians refused to use saline solution after I received a shot in my eye for macular degeneration. That did it! I asked friends for referrals, which is how I found my way to Dr. A. All of the referrals recommended Retina Care Center and Dr. A. Every word I was told has proven to be true. I have worked with Dr. A. for almost a year since I left Medical Eye Center because I felt I was not receiving good medical care. I certainly receive outstanding care here with Dr. A. and everyone else I've worked with. I love these folks!!!

My husband needed specialty scan and this is the nearest location to us that performs. He was very…read morehappy with his experience. The center was on time our experience has been that most run late. The tech was especially patient with him and made sure he was comfortable throughout. They have what is called a Kind tube (larger than the average tube) which made the experience less claustrophobic. The results were available within 72 hrs (PSMA scan takes more time) Peggy was instrumental in helping get the results to both of his doctors. I highly recommend this Oregon Advanced Imaging.

unable to schedule a appointment, have been trying to schedule a appointment for a cat scan for a…read moreweek now.When you call the number it goes strait to voicemail, left 4 messages and still have not heard back from them.

I recently had foot surgery with Dr. Richard Owens at Southern Oregon Orthopedics and I could not…read morebe happier with his diligence as a surgeon and with the terrific results! I had surgery on my foot previously, with another foot doctor at another office, and the surgery was a failure. Dr. Owens used and thoroughly explained a somewhat different surgical approach, which from nearly the beginning showed much better results. My CT scan at 4 months post surgery showed excellent healing where there had been none before! He listened to me and my family members, and went the extra mile (with his team) to get me a bone stimulator. All in all a great experience. If you need foot surgery run, do not walk, to Richard Owens MD. You will be glad you did!

Dr. Ho and his team were amazing. I had both knees replaced and everything about my experience was…read moregood.

It's hit or miss depending on the specific nurses and doctors and staff when you go. They can be…read morevery rude sometimes. Or very kind and helpful depending on who's working. Have been treated like crap by some doctors and nurses here. I should have taken action and reported them. Because a few times I felt discriminated against. And was a teenager and didn't understand that as a patient I had rights. Also I thought I was pregnant but wasn't and had a unusual condition and felt like a freak show. The doctor as extremely rude and said some really nasty things and inconsiderate to how scared and anxious I was. Just a question, why don't they have dentists at hospitals. They really should because dental emergencies happen a lot and usually happen during time dentists are closed and it's extremely painful. And instead of treating you like you're faking things they could actually help you.

Very nicely decorated inside and easy to navigate, only 2 floors with an elevator and ramps for…read moredisabled! The staff are all very nice people and easy going! :) My one issue is the wait in the waiting room is a bit long! :/ I had a knee xray done, so was in radiology. The have great new looking equipment and technology! Better than what my podiatrist and VA have by far!!! ;)

The staff and doctor were pleasant enough, but the after-care was unacceptable. The post-procedure…read moreinstructions I received were generic and completely inappropriate for the location of my procedure. I called the on-call doctor and never received a call back. Because of this, I had to find another doctor to address the problem. The area became infected, and I learned that the instructions I was given were actually preventing it from healing. The new doctor prescribed antibiotics and provided the correct protocol, which finally helped, but I am still not fully healed after two months. Based on this experience, I would not trust this clinic with my care or my family's care.

I havent been on yelp in years, but had to sign back in just for this review. Went and saw Joe…read moreGatti and have never been more dissatisfied. Had a horrible rash on my face and since he couldn't see me for about a week (which is understandable) I went to urgent care and started on prednisone. The rash was mostly gone by my appointment so I almost cancelled but had taken good pictures of it and since he had seen me previously and given me a cream that I had a bad reaction to, I thought I should still see him to get some help. First words out of his mouth when he walks in are "It's the patient who's here for a rash and doesn't have a rash". I laughed it off because he had to be joking right? He then proceeds to tell me there is nothing he can do for me since i dont have a rash. I tell him I have pictures. He says "I dont diagnose based on pictures". I tell him he saw me for this rash before and the cream gave me a bad reaction, cant he give me something else. He says "but you dont have a rash now, why would I treat a rash you dont have?" I try to appeal financially, telling him it costs me a lot of money to see him. He says I can come back if the rash comes back. He tells me maybe it is some form of dermatitis that I can't remember the name of and that he treats it with an Antibiotic. I ask him to prescribe it for me, he says no because I don't have a rash. The bottom line is he had no desire to treat me. He made up his mind that I was wasting his time and so he wouldn't do anything for me. I am an RN in the valley and have been telling all of my coworkers, friends and family to avoid The Clinic for Dermatology and Wellness at all costs. I have worked with all sorts of doctors over the years and have never seen a patient treated with as little regard as I was treated by Joe Gatti.