Had my cataracts fixed up in gosh, 2022? From start to finish everything was smooth as butter…read more There was a minimal wait in the initial waiting room. For cataracts there are quite a few tests you must endure and everyone I encountered was happy to answer my inane questions (I nervous talk and ask dumb things just to fill the silence). Dr. Ireland could see how disappointed I was that the fancy Ferrari lenses would not work for me due to potential overlap with my LASIK scars being a hindrance rather than a help. She was able to offer a solution with a mid-range lens (neither far, nor near optimized, but mid-range vision like a computer screen). Because most of my work is done on a computer this was a good compromise. The wait after having eyes dilated is a bit longer. Bring something to occupy your time and you'll be fine. Or take a nap. At the time I had mine done I wasn't in my 50s, yet, and it was delightful to hear the other patients say, "but you're so young!" :D If you ever want to hear you're young, get arthritis and have cataracts before age 50, lol. Billing went smoothly. No issues there. I did have to pay a little extra for my Land Rover lenses versus the Corolla version. Be sure to ask more questions. I think I would have been fine with the Corolla (these are my layperson terms, not medical terms) and I should have inquired deeper, but as my mom still lives and breathes so too does she push for the "best" for me. Sometimes you have to ignore Mom, y'all. I'm not unhappy, but I will forever wonder if Corolla would have served me well. Aftercare was flawless. I am Well behind on my appointments due to life events (we all have Those things happen, right?). I'm looking forward to seeing the office staff at the Brownwood office and following up with Dr. Causey. Not only is he professional, but he's kind and happy to explain and listen to what's going on with your orbs. And yes, he also endures my inane questions.

My wife got her eyes examined for new glasses. At checkout, they billed her $50.00. Shortly after…read morethat, she received a bill for $124.48. After paying that, she went to EyeSite to get her new glasses. When the new glasses came in, she tried them on and found she could not see that well. We questioned whether they were made correctly, and they assured us they were; to prove they were right, they had one of their optometrists recheck her eyes. The prescription received from St. Luke's was wrong. They ordered the new glasses from the revised prescription, and she could see perfectly. We went back to St. Luke's and asked for a refund, as the work they performed was not right. They gave her $50.00 back and said that was the best they could do. I wrote the main office to request the $ 124.48, but no one ever got back to me. I am disappointed by the attitude they showed. I will be contacting Medicare and United Healthcare to inform them of the poor service that she received. One-star service.

Let me be very clear. The MEDICAL side of care is 'ok'. 'Cut em and street em' It was a bit…read moreUNNERVING. A bit of an assembly line.. Dr. Holman corrected the cataracts in both eyes. That being said, I am having issues with the 'new' LAL lenses. Just know what you are signing up for. I am still seeing 'dots' in my vision which were supposed to 'disappear' once they were 'locked'. Now my real issue: I decided to use Alphaeon Credit to pay for my lenses. BAD HORRIBLE IDEA. DO NOT EVER THINK OF USING this credit company. You are NOT given ALL info about the cc company at Lake Eye Asso. when you are first 'oriented' in There are LOTS of NON disclosed FEES, RIDGID RULES about how/when to access your account and make payments. AGAIN. DO NOT USE the Alphaeon Credit, Lake Eye Asso. Offers. Staff does NOT explain all charges and is pretty rigid. Not an over all fan.

Lake Eye Associates, in Lady Lake, FL, The Villages, FL, and Wildwood, FL are poor, in that they…read morecan't seem to: listen, understand, and treat patients with courtesy and respect. ALL medical providers must, for insurance, HIPAA and other legal purposes, use patients' legal names for their records and insurance claims. Right? Right. However, medical (and all other service) providers should and must as a matter of courtesy and respect, in their offices, call and address people by the names they use and prefer. This Lake Eye Associates group of offices has for over a prolonged period failed/fails to annotate its patient charts with patients preferred names, in order to address patients by their preferred names. If service providers, ;such as this one, don't honor and respect patient desires in this small way, what else will they choose to neglect? This is a poor office practice that reulted/resutls in a poor office experience.

Very pleased with my results as well as the care I received post op - Dr Plum was my surgeonread more

Everyone was so unfriendly, some were even borderline rude, I def will not be ever going there…read moreagain and I am new to florida and was blown away by the lack of manners for a professional practice.

Totally unprofessional and rude staff they overbook my appointment was at two waited over an hour…read moreand a half when I asked how long it was gonna be they didn't tell me she acted rude if you want to feel like you're being auctioned as a cattle call go there otherwise avoid it like the plague

BILLING FRAUD! Check your statements and EOBs carefully as…read morethis practice can't keep their patients straight. They are sending bills to us for a different patient and demanding payment. If the billing manager ever calls me back I will update this review.

The optical manager called a couple of weeks ago and asked me to come in and pick out a new pair…read more She verified that my insurance would pay for one makeover in a new frame. So I went in and picked out new frames and they ordered them. Today I picked them up and I love them. Thank you, Lang Institute. You will be my go to for glasses and optical for years to come.

Never called me back for my appointment. Guess they don't need my business,... on to Lake Eye.read more

Great location-easy to get to. Staff is…read morecourteous/efficient. Dr Shannon is awesome! Very knowledgeable/thorough. Office is clean/neat.

Never had any issues. Extremely nice…read more Great service. No problems Glasses come within a week No issues

Not happy. Eyes examined twice with new prescription for each exam and left eye still does not…read morefocus correctly. Not going back. Son went to Walmart in Tavares and very happy.

I got their Bill. tried to pay by phone , did not work. then I tried to pay online , none the…read morebutton including pay on line is working. call their number and talked with a representative and she said she can take my payment but I have to pay additional 3%. I think they are tricking customer to pay extra by deactivating phone and online pay. If you had the same situation, please voice up!!

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

New to The Villages, my friend recommended Ron w/ Clear View Optix. Not your average Eyewear…read moreexperience! The shop is loaded one of a kind gorgeous & unique frames. Ron is meticulous at creating perfect lenses & fit . I purchased 2 pair & I thrill with my glasses. Donna O

I don't say this lightly: this was one of the most impressive eye-care experiences I've…read morehad--period. From the moment I walked in, the tone was set. Professional, calm, welcoming, and polished without being stiff. Every interaction felt intentional. No rushed energy, no assembly-line medicine--just people who clearly take pride in what they do. The doctor deserves special recognition. He didn't just run tests--he listened. He took the time to understand what I was experiencing, asked the right questions, and made sure the diagnosis was thoughtful and precise. That kind of care is rare, and it immediately builds trust. This is what true professionalism looks like. Now let's talk about the frames--because this place operates on a completely different level. If you value style, individuality, and quality, you'll get it instantly. The selection is bold, curated, and refreshingly non-generic: high-end designer frames you don't see everywhere, displayed in a beautiful, boutique-style space. This is for people who care how they look and don't want what everyone else is wearing. A genuine thank you to the doctor and to Ron, the owner, for creating something special here. Medical expertise, elevated style, and exceptional service--all under one roof. I'll absolutely be back. Yelp Elite takeaway: when a place gets both the medical and the experience right, it earns loyalty. This one earned mine.