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Recommended Reviews - Ocala Eye

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6 months ago

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2 years ago

They are very professional. Found my issue and fixed it. They ran on time no long waits.

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Ask the Community - Ocala Eye

Lake Eye Associates - untitled

Lake Eye Associates

(10 reviews)

$$

Made my appointment for 12/25. PERSONALLY, stopped in and GAVE them my insurance information, I…read moretook the day OFF work, arrived at office in Leesburg........UMMM, I am sorry, the doctor doesn't take this insurance, we will have to schedule you with someone else??? WTF...I personally GAVE you my insurance and NOW after taking the day off, you tell me he doesn't take this insurance. The girl at the front desk said, I am sorry, they should have caught that earlier.. YA THINK? TODAY 2/26, I got a refund check from their office?? I didn't pay anything to them, when I got there.... So I call the billing department, which you can't get through too, they had to call me back. Finally this afternoon, I got a call. The girl answering the phone said you called us, what did you need??? I am like, who is this? She then said, oh, Lake eye associates. I told her I received a check and I never even saw a doctor. She said, well, it was probably an overpayment?? I said I haven't seen a doctor in 2 years....I said, well, you mean to tell me you can't tell me what it is for...she said, well, yes, but I need your name? VERY RUDE!!!! so after she was on the phone for a bit, she said, oh yes, that is from 2024????? again, WTF...well, we will just say we have been audited and now they are having to pay everyone back for the overpayment THEY received from my insurance company and have been holding on to it...... HELLLOOOOOOO????? are you kidding me? This place is committing fraud!!! Forget it, I will NEVER go back here!! I want my interest on the money you have been holding on to for 2 years....What a scam this place is!! watch out people, if you get a refund check, that is what it is from, 2-3 years ago!!

HORRIBLE! Other than the women at the front desk who were very kind and pleasant. Took my 95 yr old…read moremother for a specific eye test related to a medication that could cause permanent damage and no one ever called her to stop taking the med! She had to make 2 calls her self and still no one has called her to explain anything! I have put out 2 calls to the clinic manager over a week ago and " Miss Wendy" has still not called me. There is a reason FL ranks so poorly in health system reviews.

Retina Specialty Institute

Retina Specialty Institute

(2 reviews)

I highly recommend Dr.Matthew Donovan for his professionalism…read moreand knowledge. His personality makes you feel very comfortable and puts you at ease.I felt confident as he did the needle procedure for wet macula degeneration. Dr. Matthew Donovan and his staff are awesome at the Retina Group of Florida, Inverness.

I saw a curtain coming over my vision in my right eye accompanied with lots of floaters late early…read moreon a Sunday morning. I called Dr Kesen's office and in 15 minutes I was speaking with the Julie and 10 minutes later with Dr. Kesen. They were like angels on the other end of the phone. I went to her office in The Villages and indicated I needed surgery for a severly torn retina the next day. I usually like to study my options but Dr Kesen was compassionate and knowledgeable. My impressioin was she had the confidence and experrence to perform this delicate surgery. I was afraid but decided to put my faith iin Dr. Kesen. The surgery went well. The recovery in a face down position was uncomfortable and the stiches in my eye were irritating but after 3 weeks, my field of view has been restored. My vision is improving but still a little blurry in the right eye. The vision quality takes 2-6 months to stabilize. I am optimistic with the results especially compared to my vision before the surgery. While in the face down position I had a chance to read. I found Dr. Kesen completed her residency at Temple University, studied ocular inflamation and immunology at the University of Illinois - Chicago and completed surgical fellowships at Duke University and John Hopkins University. She has been trained by the best schools in the country and has years of experience on the leading edge of retinal surgery. I reallized I was in excellent hands. I am thankful for Dr. Kesen and her staff at the Retina Specialty Institute in Inverness and The Villages.

Ocala Eye - opticians - Updated May 2026

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