very helpful and good experience. Was very easy to pickout my glasses and my perscrtion.read more

This business is by a place I eat breakfast and twice I stopped by to have my glasses fixed or…read moreadjusted. The owner was nice, and did the fix at no charge even though I didn't buy the glasses there. So when it came time for new glasses she got my business. Great selection. Good fitting. Highly recommend.

I visited the ophthalmologist, the person who measures your prescription, for a check up and to see…read moreif I needed a new prescription. After my exam my eyes were measure by the optician and we searched for glasses. I didn't see anything to my liking and so left. A couple months later I get a prepaid visa card from my health insurance that can be used to order glasses but will only let me order them in a free standing business. I called up this location and asked for my PD measurement as it wasn't on my prescription. I was told they don't make that measure meant unless you've picked out frames. I do recall the optician making the measurement. I think the optician doesn't want to give out the measurement because it would drive business away from where they work. An ophthalmologist, the person who measures your prescription, are trained medical doctors who diagnose eye problems and can perform surgeries. I won't return to this location because of my experience with the optician. Update: Was called back and spoken to by store. Was informed PD could have been measured but would have been thrown out when glasses weren't ordered. Suggested I come to the store for glasses 3 separate times during 4 minute phone call. I was spoken to politely and apologized to for the "miscommunication".

I went in for an appointment and was given the wrong prescription by the doctor. I came back in for…read morea follow up and was told there was nothing he could do outside of moving me down to a 4.75 after explaining that the prescription was too strong and it was hard for me to focus and it felt like I had on someone else's glasses. Long story short I went to Lens Crafters and they told me my prescription was not far off from what I was already wearing and had no clue why the Walmart ophthalmologist did not properly assess me. My prescription from Lens Crafters was a 4.50. Go elsewhere and don't waste your money here.

Staff is meh. Place is clean. Lots of choices BUT:…read more it's been a week now, still no glasses, no update, no communication, nothing.

Have you ever had a Doctor's office that refuses to speak to their customers by phone? Well, this…read moreis the one! Numerous phone calls go unreturned. Their outgoing message says they prefer to communicate by text. However, they do not respond to those either. And no, you can not make an appointment online. After 6 points of contact with no response, I sent an email and then stopped in to the office personally. Lo and behold, they responded to my email 20 minutes before I arrived by sending a new patient packet (No, I am not a new patient). They refused to make me an appointment until that packet was completed, despite the fact I was standing in their office. STAY AWAY!

I have been a satisfied patient of the family owned and operated Beverly Hills Eye Clinic for many…read moreyears now and have even taken my elderly dad there for an issue. The office has a very comfortable and uncrowded waiting room along with exceptionally clean restroom facilities. The staff is always very courteous and quite accommodating whenever I have called to schedule an appointment. The office technicians are very pleasant and skilled when carrying out the preliminaries of the visit. The Newcomer family members are very caring and take the time to put you at ease while providing a thorough examination along with an in-depth diagnosis as it pertains to your visit. There is never any rush or any pressure to purchase anything, although they do maintain a terrific eyeglass showroom with great personnel on hand in the event that you decide to purchase your glasses on site. Recently, I had a minor issue and they were able to resolve it in a prompt and timely manner much to my satisfaction. I highly recommend this business to anyone in need of eye care. 5 stars all the way!

I saw Dr. Newcomer for an exam and new glasses. The office staff were great and very welcoming. The…read moredoctor explained everything clearly and answered my questions. I would highly recommend using the Beverly Hills Eye Clinic!

What a great doctor and team! Doctor Mahootchi was very…read moreattentive and his staff are very warm and friendly I would not trust any one else with my eye care!

At age 70 I experienced a drooping eyebrow that was noticeable. Minor discomfort first night. I…read moredid not bruise as I followed the instructions to the letter. Stitches removed after 2 wks. Looks good !!!! My husband and I have had eye care with Dr Mahootchi for a few years now. At 80, my husband had cataract surgery. Having had RK and Lasik complicated the procedure. He does not wear glasses for driving or reading unless super small fine print! Excellent results!!!

I went to get prescription and purchase glasses ,they gave me a subpar examine' and sold me glasses…read morewith the wrong prescription.Went back to do another examine so they could fix my glasses ,and was denied to purchase glasses and charged 70 dollars for service.And humiliated in the process!!!

Thank You Dr Collins For outstanding service! I Just picked up my glasses, and everything is so…read moreclear! I'm so happy to see with clear vision with both my sunglasses and regular clear glasses. Also, everyone who works in your office are so pleasant! Thank You! See you next year!

I accompanied my partner to her post-cataract appointment recently. Gio, the first person, who…read moretests the pressure and visual acuity, is exceptional. His manner is kind and compassionate. Next, we saw Dr Bernstein. Dr. Bernstein is a professional and he tells it like it is. My partner was told that she had a macular hole from a younger less experienced ophthalmology person, who called himself Dr. P. For two days I saw my partner filled with anxiety and fear for her eyes. Upon returning to the office for a follow-up after being told my partner has a macular hole we saw Gio and Dr. Bernstein. Gio said with a soft and calming voice I will treat you like my family. Next, Dr. Bernstein reviewed my partner's screening and said there was no macular hole. We were so relieved to know we received the correct information. Again, thank you. As a retired professional, I feel so glad to visit a professional office that cares. Respectfully, Sandy Kleiman MSN RN Respect

there is no rating on my behalf, just a poor phone skills review/comment. Upon calling for a…read morerelative the receptionist Nancy had poor phone skills after giving her the patient's name time and date of appointment , starts to ask others in office out loud who called this particular patient . needless to say she asked for the wrong person, I had to correct her. If this is how the phone calls initiate I can only imagine the actual appointments.

I have been dealing with painful eyes for almost 6 yrs. Been to other Doctors with no diagnosis…read more No help. Today Dr Geering did extensive diagnostics (that the others did not provide) and found the issue. She gave me a treatment plain that I believe will take care of the problem. By the time I left the office I was not in pain woke up today with no pain. It seemed easy to resolve and I thank this lady she knows her eyes!

No on site ophthalmologist at Crystal River office. Did not follow through with tasks. Untrained…read morecustomer service personnel. Pushed off a visual field test 2 months. Reason. No doctor. I had seen bad reviews and tried out since they take my insurance. One day I went to office to get a print out of an OCT Scan. They said they could not make a print out of this important test for glaucoma. Only email. Never emailed it to me after I asked explicitly for this.

Over priced , given incorrect information..sold upgrade lens after I told them insurance would not…read morecover..today rcvd bill from insurance company, upgrade not covered. I repeated myself multiple times to the lady this wasn't covered ,she assured us it was. I was right again, overpriced Drs are great otherwise..they upsell people ..in my opinion they took advantage of a 76 yr old lady ..after I told them it wasn't covered..

We have been going to Optical Outlets of Homosassa for 2 years and have been very satisfied with…read morethe service . They may not be the least expensive but the service balances this out. Special props should be given to Glynis and Annette who have been particularly helpful each and every time we have visited. The added bonus is Glynis speaks Spanish. This makes the purchasing process much easier for my partner.