Put in a work order a last week due to my observations that the ceilings started growing huge cracks...which made me concerned because I don't want my ceiling to fall in on my home. I was given a 2 DAY window for them to come in "between Thursday and Friday", no time frame...just 48 BIG hours. Got home from a third shift and they come in at 8:25am, knocking loudly. I come to find that they only painted over the cracks. Talked to building Manager Pam Cardenas about this. She offered no apologies or consideration for our schedules or the rude awakening outside of regular business hours-- even 9am would have been better! This is not the first time we've been intruded upon outside of regular hours for unnecessary things, as we have also been disturbed by building staff at 9:30pm due to the apt below having a busted water pipe-- which they obviously chose to check the third floor first for a first floor water leakage. Also, they like to contract lawn care-takers, regularly, to come at 7:30am at random times which include the weekends. This property is poorly managed, management are on their high horse and have no answers except generic responses...no empathy for people who have different schedules. No respect for people in their own apartments. Very intrusive and overly concerned about ridiculous things such as spending a load of money (which they get from overcharging their long-term renters with no updates, despite the loyalty of renting for 5 yrs now) on stupid things like....installing, repainting and washing their front sidewalk entrance to make it look like a polished backyard pool of a Vegas Resident's home...even though this is incredibly slippery to walk on when it rains and snows. I mean, obviously you can't find better things to improve about the building...obviously, just having 1 elevator from the 1960's that stinks and looks like a dungeon, for a complex that has over 100 units is more than enough. Management is very practical as you can see.
Lots of other inconveniences such as the EXACT same half of the building...the Northern half of the apartment complex (Everything North of the rental office) always loses power during storms. No back up generator to help with the inconvenience....How about investing in one of those, just for the heck of safety?? There is always lots of loss for us due to food going bad and coming home to find out that power went out AGAIN...and AGAIN...and AGAIN...is a pretty darn great concern to have every time there is a storm. On the up side, I always have a rainy, candle-lit view of the neighbors on the south side outside of my window with their beautiful, modern electricity during storms.Thank you Wheelock Ridge Villa in St. Paul, Minnesota! read more