I scheduled service for my vehicle to be done Monday, the 29th. I dropped it off today, and 2 hours…read morelater, they call me to say I should pick it up because they don't have the parts to fix it. I asked how it took them 2 hours into the appointment to let me know that. The employee then said that my appointment is next month and I came in on the wrong day. I said no, that's not right. She then raised her voice and said, "Okay, well you have to pick it up and reschedule." No apology or anything. If it was the wrong day, then why was I checked in and my car was kept for hours? I picked it up and still got no remorse for wasting my time after I planned my day around this. (basic etiquette) I'll be ordering the parts to a different dealership.

Ordered a new Grand Wagoneer, was over 100K... when it came in the owner or manager used it as a…read morepersonal vehicle until it had close to 40 miles.

We broke down on I-44 in Saint Clair, MO on Sunday afternoon in our Kenworth T2000, pulling a 40…read morefoot trailer behind. Our first google search brought up I-44 Truck and Wrecker Service so we called for a tow and they got us picked up within the hour. They were prompt and super helpful! Driver got us back to the shop, unhooked the trailer and offered to drive us to a hotel nearby as the parts we needed weren't available at the moment. They promised us that they'd get to working on finding what was needed first thing in the AM. True to their word, they didn't waste any time on getting us back and running. I would have to say that every person we met there were helpful, honest, and kind! Highly recommend to anyone needing their services. Now, we are headed home to Dallas!

Don't use their services. They overcharged $10,000 for a simple recovery from the median mud…read more Knowing the trucks always get trapped in the median during rainy season, their fraudulent scheme is to give you $1,800 estimate and charge you over $11,800. Sue and Jessica were unprofessional. They broke the bumper and grill guard of our 2023 Kenworth.

He (Daniel) was amazing helped as much as he could and fixed everything didn't charge dumb fees for…read morejust showing up he is an honest worker! And we got our generator tuned up today he is nothing short of AMAZING and I promise you I'm not just saying this!! This is coming from someone not related to this company in no way but to know there are ppl still willing to help is freaking AMAZING!!!!! I'm doing my part hoping this review reaches someone not knowing should they choose this company I for one cannot recommend them ENOUGH!!! Thanks again DANIEL

From the owner: Field service mechanics, generators, marine, atv, utv, motorcycle,dirtbike, small engine. Engine…read morerepair is our specialty. 24/7 emergency services available for generator customers. Where ever you are we come to YOU. We at Motorbros. Can provide you with alternative energy solutions as an authorized Generac Generator Dealer. Also, we do as much as possible to prevent pollution as we perform our repair services. By properly collecting and disposal of harmful elements, such as engine fluids or batteries.

I called Mike at Besisinger's for a safety inspection to see if they could fit me in same day and…read morethey were able to after lunch. Everyone was very friendly, knowledgeable and quick. I would recommend this place for services and when the time comes will most likely buy my next set of tires here.

I called Bessinger's to make an appointment and they put me on their calendar as soon as they…read morecould! When I arrived for my appointment, they were right on time. After my appointment, they were great with repair recommendations as well as transparent about pricing. I will be coming back!

I made an appt for an emissions inspection. When I got there the receptionist was on the phone…read morespeaking very loudly to someone about gravel for her subdivision. Looking around the waiting area I saw piles of religious reading material and a gigantic psalm quote painted on the wall. By now another customer had come in. After 5 more minutes of listening to the woman talk about gravel placement she finally hung up and, without an apology or 'excuse me' she asked if she could help me. I told her of my appt and she said, again unapologetically, that "the guys are going to be running 20-30 mins late." I simply told her I'd find another place to go. RUDE! Go figure.

I want to express my sincere gratitude for taking care of my son's car repairs today. He is on an…read moreadventure from sunny San Diego, CA to subfreezing Chicago, IL at probably the worst time of the year for road travel. His alternator went out near midnight on Interstate 44 last night. He has never had to deal with car repairs being so far away from home, let alone freezing temperatures! I received the phone call last night and was quick to have a tow truck en route and embarked on a search for a reliable auto repair shop. I'll note that I located approximately 10 auto repair shops in the Pacific, MO vicinity and most had either no reviews or negative feedback online. Your shop stood out to me due to the highly favorable reviews that I found online. I am comforted to know that there are still good shops out there providing a valuable service to car owners. As the daughter a car restorer and niece of a retired head mechanic, I know good service when I experience it. Even though I wasn't in your shop, my son tells me your staff was fair, fast, and reasonable. Thank you for getting his alternator replaced in quick order and helping him to continue his journey to Chicago. I have asked him to write a review about your company so that others will know of your good reputation.

Stopped at the Pilot truck stop and honestly had a frustrating experience. There were trucks parked…read morein clearly marked "No Parking" areas near the fuel island, and staff didn't seem to do anything about it. This is a huge safety hazard for drivers trying to enter and exit the fuel lanes. Visibility is already tight with big rigs moving around, and having trucks parked where they shouldn't be just makes it more dangerous and stressful for everyone. I get that it's busy and parking is limited, but safety should come first--especially at a truck stop where accidents can get serious fast. Hoping management tightens and stop being lazy this up because it could easily lead to someone getting hit or sideswiped.

Clean and we loved this area it was so refreshing and friendly. Just driving through…read more Good prices