I was referred here a number of times for different reasons and have always had a great experience…read morehere. This latest visit was today. The entrance is under construction but was easily marked on where to go. Upon entering there are two receptionists there to greet you. They check you in and have you sign paperwork before heading to waiting area. The waiting area is large and spacious with plenty of seating, light, and reading materials. My average wait time has been 5-8 minutes so not enough time to dive into an article. The nurse escorts you to the exam rooms where more information is gathered before the Dr. comes in. I have seen Dr. Marr several times and really appreciate his professionalism and ease to talk with. Very nice man with extensive knowledge on the various ailments I have brought to him. Today was my elbow and after an ultra sound to confirm his diagnosis, a care plan has been put into motion for me. I will now go in to PT and less issues in my future. Nurses and scheduling staff are friendly and ready to help.

So I had PT for a shoulder injury. I work at a doctors office. It is nice to see that their office…read moreis working with pts and COVID standards. Face mask required. Temp checked at the door. Series of questions asked and answered. There is a young man set up at the front taking care of all these protocols. Then waiting area is nicely spaced. While waiting for my therapist I would watch the same young man from the front door go over and clean and sanitize gym equipment stations. He would flip a sign on each piece to show it had been cleaned. Bryan is my physical therapist. Very friendly. He spent a good deal of time getting to the root of the injury and finding the right ways to strengthen and improve my shoulder. He gave me home exercises to do until I return and advised to not over do it.

I've never had any interest in reviewing a business on Yelp, but I was compelled by my wonderful my…read moreexperience with Rheumatology Associates. I was really hurting, and they took care of me with such care and professionalism. 1) They were proactive, constantly reaching out to me to make sure I had all of the appointments I needed, and they were always available to speak on a phone call. Their operation is incredibly well-oiled and organized. 2) Everyone from the receptionist, to the lab technician, to the physicians expressed real, genuine concern for my well-being. Their kindness meant so much. And I could see them interacting similarly with all of the other patients. 3) I had seen several teams of physicians, totaling probably 15 medical professionals prior to coming to Rheumatology Associates, and no one could crack the case of what was wrong with me. Dr. Kerouack and Dr. Gartner figured it out immediately, and quickly had me on the mend. I'm so thankful to this wonderful organization! I hope you don't need this kind of medical help, but if you do, you want to go here!

I have been going to rheumatology associates for over 10 yrs now. I see dr daikh and Betsy…read moreEvans...they are wonderful. I can call dr daikh s nurse and she helps me. Everyone is so awesome at this practice and I recommend them to everyone I know with RA. I live 2 hours away, but they get me right in if I need to see them. They are a 5 star place in my opinion!!!,

I moved to Southern Maine in 2025. Not long after, I needed to find a new primary care physician…read more Being young and not knowing much, I randomly picked a name out of the "in network" listing for my insurance coverage. This is how I found Dr. Leigh Ann Higgins. Fast forward 18 years, she decided to leave the mega practice that she was at. I was very sad, but decided to stay at said practice, as I had been a patient there all this time. Well, in the first 9 months after she left, I received no less than three letters letting me know that they had changed my primary care provider again. When I went for my annual physical, it was with the NP (which is fine) but she spent all of 15 minutes with me and didn't seem to hear a word I said. I missed the care I had grown so used to - not realizing it was so unique. So, last fall, I decided to follow Dr. Higgins to her new practice at Casco Bay Direct Primary Care. I'll be upfront - this practice may not be for everyone, as they do not operate under the traditional insurance ecosystem. Instead, you have a membership fee which covers all of your primary care needs. In addition to my primary care needs, they also offer additional services such as an inhouse lab that covers many of the common bloodwork tests a patient needs - at significantly reduced rates to the inflated insurance copays. And, recently, I discovered they are also able to provide some prescription medications - also at reduced rates. For instance, my prescription is usually about $13 a month through the local pharmacy, but I was able to get about a 7 months supply for only $39! I also find that the care feels more personal. My annual physical is scheduled for a full hour - so we can go over any of my concerns. And, I'm able to get in for appointments with other concerns that arise throughout the year. They even offer alternative appointment options - including virtual or walking appointments (where you and your Doctor can walk around the campus where the office is located and talk through your concerns). And, I'm able to even just shoot a text with a question and always get a response in a timely manner. To be clear though - I do still have insurance which is used to cover other medical expenses - such as visits to specialists for consultations or my annual mammogram imaging. Long story short, finding a physician that you truly feel cares about your wellbeing seems to be rare in this day and age. And for me personally, having Dr. Higgins as I am hitting that middle age where it seems the body starts just falling apart - is one of the best decisions I have made!

CLOWN SHOW. AN ABSOLUTE CLOWN SHOW. I had a scheduled appt (6/9) for what I thought was a hip…read moreproblem. The provider determined it was not hip issue. IT WAS A SPINE ISSUE. The provider did not document the assessment correctly indicating a spine issue. OA called me today indicating the referral was rejected? Why? The provider did not fill out the forms correctly. My response? Please update the referral and resubmit. MARY REFUSED. Next time Mary, stop being a total butt clown and DO YOUR JOB. If you cannot handle it, QUIT. Please stop abusing patients. The office is a COMPLETE JOKE. AVOID AVOID AVOID.

This is a large operation of very skilled physicians. Recent carpal tunnel surgery was efficient…read more(left wrist) My other wrist was done by ordinary surgery and I experienced a longer recovery with some lingering pain for a couple of months. OA of Maine uses a percutaneous release with ultrasound leaving a tiny scar, very short recovery, and no need for physical therapy (PT). Obviously each case is different. My previous surgery was a mini-open release which required considerable PT. But bear in mind that the orthopedic surgeon will advise the best procedure for your particular anatomy and issue.

There office is clean and comfortable, the front desk staff kind, helpful and were able to get me…read moreright in when I was in dire need of a root canal. The Dr's were amazing - I have had 3 root canals done over the course of 4 years and every time the service was fabulous. I felt the Dr's were compassionate, patient and thorough. The procedure itself (while nerve wracking for me personally) was seamless. They made me feel as physically comfortable as possible and explained the steps of the procedure so I was mentally comfortable. Additionally, the Dr made certain to go over the follow up care thoroughly to make certain there was no confusion. The next day, I received a follow up call from the Dr to confirm I was feeling better and to address any questions or concerns. Hands down, this office and its practitioners are professional, compassion and very good at what they do.

Surprise billing. In advance, I specifically asked how much my visit would cost. I was told that…read moreinsurance usually did not cover it, and the cost would be $200. I ended up being billed for $200 + $150. Unacceptable. They do seem competent otherwise.

I never think to leave reviews for urgent cares/ERs/doctors, but after an extremely disappointing…read moreexperience elsewhere recently I thought I'd leave some love for this walk-in care clinic. A few years back I was getting sinus infections all of the time. When you know you have one, you know. Before I knew about the joys of telemedicine (it's so convenient to just tell someone over the phone your symptoms, the color of your phlegm, and exactly what antibiotic you need to get through the extreme discomfort of a sinus infection; which, if you've never had one, feels like your face is being kicked in), I came here. The wait time was what I thought it would be: around an hour or so. It was relatively quiet when I came, the waiting room was clean, and the interactions with each staff member was nice. I was brought to a bed where a doctor saw me almost immediately. I explained to him that I got sinus infections a lot and I believed I was on the verge of getting one, but really wanted to take care of it ASAP, since I was getting ready to do a bunch of international travel. He took a flashlight, held it against my cheeks, and said, "Yep, you definitely do." (Apparently this is called the transillumination test: the sinuses are supposed to appear hollow and have a reddish glow; if infected it appears opaque and the light doesn't shine through). He was friendly, funny, gentle, patient, and made me feel seen and heard. Now that I can use telemedicine through my employer, I'll probably just keep doing that. BUT if they were to suggest I needed to see someone and my PCP wasn't available, I think - for the Greater Portland area - this is where I'd come back to!

customer service is great, very friendly and helpful…read more I have been getting multiple services from them for years and have met all expectations

worst possible place for healthcare I ever experienced. They use "wholistic" as a word to trick…read morepeople into coming there. This is NOT real healthcare. Also just like MANY say, they are extremely dishonest with their billing practices. Stay far away from these fakes.

This is not only a great chiropractor but the best doctor I've ever seen. The entire team is…read morepleasant, professional and truly caring. The office is laid out very well and is in a historic building to boot. I'm glad to see such well deserved success!

Hidden fees!! A plan of care was created for me after an evaluation. It was several sessions per…read moreweek. They told me it would be a $40 copay each session which felt steep, but they said it was the "most effective dosing" and referred me to a graph on a poster. After my first session, I told them that I didn't think my insurance would cover parts of treatment and that I was concerned with getting billed. I asked Dr Zagwyn to confirm with billing that it would only be a $40 copay and she did. Then I get a bill for $300 followed by an email that they had made an error but I was still responsible for the bill. I should also mention that while going through their many stations there is a lot of inappropriate conversation between staff as they "work" on you. There are many other honest chiropractors in town. Very disappointed with lack of transparency here.