When we discovered mold in our attic, we got 3 estimates to remove it…read more The first estimator came out, said we had a very bad mold problem. On a scale of 1 to 10, our attic was a 7. We were quoted a price of $17000.00!!! But we qualified for a discount down to $14000.00??? Were we ready to sign the contract? NO. The next estimator that came out wanted to treat just half the attic, he said that's all that was affected. I had to show him where the mold had spread everywhere. I told him I wanted an est for the entire attic, and to also have the insulation removed and replaced with roll out insulation. He emailed the estimate the next day. Approx $4000.00, and he said he couldn't remove or replace insulation, but that shouldn't matter, because the treatment will kill the mold in the insulation. NO THANKS. I called Green Clean, spoke to Steve, he came out the net day. The attic was given a thorough inspection. The following day I got an estimate of approx $7400.00 to treat the entire attic with a 10 year warrant, to remove all the old loose insulation and replace it with new roll out insulation. SOLD! The work was done the following week. We were able to stay in the house while it was being treated, because of the green products that were used. We could have saved some aggravation by calling Steve at Green Clean, in the first place.

Steve was a pleasure to work with during our kitchen mold remediation. Green Clean Restoration did…read morean outstanding job with our project. We appreciated his flexibility, prompt responses and the attention to detail. Steve and his staff are friendly, courteous and knowledgeable. Dealing with a mold issue can be stressful, but he helped put us at ease by explaining every step of the process. We highly recommend this company.

One day a truck passed by my neighborhood and hit a low Verizon line and smacked against my house…read moredamaging my sidings and roof. Being with State Farm for over 20 years, you'd think they would take care of us and help us with Verizon. However, after receiving a check for less than a $1000, that wasn't going to fix anything, I knew I was going to need some professional help that was going to be on my side. Then I reached out to Brian with Finch & Barrel. Navigating the claims process can be daunting, but he made it much more manageable. He was well-versed in the intricacies of insurance claims. He took the time to explain the entire process, ensuring I understood what to expect. His knowledge of local regulations and insurance policies instilled confidence in me that I was in capable hands. Thanks to his expertise, my claim was settled for a much higher amount. His skills made all the difference, allowing me to focus on rebuilding rather than worrying about the claims process.

Brian provided knowledgeable recommendations and was very informative. Make this your first call.read more

From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Our Council of Unit Owners hired WayneFrazier of Insurance Claims Specialist in April of 2023 after…read morean insurance loss in June of 2022 that caused significant water damage to three first floor condominiums and common area. We entered into the Appraisal process with our insurer in April of 2023. When Wayne was hired as our independent appraiser, most of the rebuild had already been completed. The required mitigation and reconstruction back to original specification condition was very complicated due to the structure originally serving as an office building before it was repurposed to luxury condominiums in 2020. Restoration work was well under way when Wayne was hired. Hiring an appraiser at this stage of the process is difficult for any appraiser. But Wayne spent countless hours onsite understanding the scope of the damage, mitigation and rebuild parameters. In addition, his knowledge of the appraisal process and required documentation was impressive. While maintaining complete independence, he guided us throughout the entire process. His effort resulted in an award that provided the association the needed money to restore and repair our homes to exactly the way they existed prior to the damage. Without Wayne's expertise and knowledge, we would have received less than 1/2 of the money from our insurer necessary to make the repairs. We are forever grateful for his hard work and no nonsense approach. Thank you Wayne for bringing 3 years of an insurance nightmare to a positive conclusion which has allowed our community to finally focus on living our lives.

Wayne responded immediately to my request by calling me and discussing my situation. We had a leak…read morefrom the base of our faucet into the kitchen cabinet below which caused quite a bit of damage to a few cabinets and the floor. He very honestly gave me a rundown of the process which included pricing, timing (may take months) and the possibility of needing an umpire. I trusted his honesty and transparency and he had great reviews online so I went with him, and am glad I did. The process did take about six months, but he was able to work with the insurance company's adjuster and get me 350% of what they originally offered me for my claim! His prices are reasonable and well worth the money, I was very pleased with the award. I hope I never need to make a claim again but I know who I would call!

I didn't want to end up writing a review, but felt compelled to after my experience with one of the…read morePA's, Mike. When my incident first happened, he was on it, there to talk to me, ensured me that everything will be fine, he would only be a phone call away anytime I had questions, pretty much he will treat my claim as if it's his own and gave me a sense he would be there for me through the process. Long story short, after that very first phone call of speaking with him about my incident and signing the contract, he became almost non-existent and very hard to get a hold of after. As if, he got my business and everything else went out the door. Don't get me wrong, he appeared to know his stuff and I'm satisfied with the end result of my claim and the rebuild, but as being a brand new home owner and this being a very big incident, I needed his presence to keep me updated, ensure me things were going well, just to be responsive to my texts, calls and emails. Unfortunately he wasn't and never apologized for the very delayed responses in this time of crisis and unknowns since I was in control of the process.

After my condo was trashed by a flood, Dottrio has gone above and beyond to ensure my personal…read moreitems were properly taken care of and/or I am being properly compensated. I have had great temporary housing set up as well until the repair is completed.

Rikki Vallance was exceptional in guiding us through the insurance process. I'll keep coming back…read moreto her for future insurance needs.

I had a major water damage claim on my rental property. It was a very hard and a very trying…read moreexperience with the restoration company but Proper insurance and specifically our adjuster Craig Hambrick were amazing. I can't say enough good things about the way they handled our claim . Craig made things quick and cut to the chase , straightforward answers, fast approvals and with compassion for our situation. I don't think I could have expected any better cooperation and service. I'd give 20 stars if I could. Anyone needing insurance for your short term rental need look no further. Proper and Craig were top notch and I am thankful that they were in my corner.

Really odd there aren't more glowing reviews on yelp for this company. Brett is an absolute…read moreprofessional and incredible at his job. He helped our family business through some incredibly trying times during the pandemic, as well as personally, with some home ownership issues. And every step of the way, he was there. With insight that frankly, I doubt most other public adjusters would have, and an understanding of each situation that few possess. Seriously, few companies, firms, vendors I've dealt with are as responsive, forthright, and professional.

Working with Blake was by far the most easiest and most seamless part of a long, unbelievably…read moreexpensive and frustrating home repair project due to damage from stucco failure. Blake was honest and upfront that contracting with his company might not make sense for a small home owners insurance claim because you can just do it yourself, but in our case, the 10% fee was totally worth not having to hassle with yet another element of this unexpected disaster. We believe he was also able to secure a higher payout because of his expertise. He showed up on time, when he said he would be there. He was easy to reach by phone and happy to explain/answer any questions about how the claims work. helpful, knowledgeable, great customer service.

We had a house fire, lost the entire house and all belongings. First Choice came out the next day…read morefor emergency services to clean up the flood in the basement from the firefighters. We hired them to do the rebuild after a long and frustrating wait with the ins. co. Rob and his crew are absolutely amazing! They made a frustrating and awful situation a lot easier to deal with. They rebuilt our home from top to bottom, complete gut job and everything Rob said would get done WAS! It was really nice to work with such a stand up, honest and patient guy. Ryan did a great job of getting things done as well. They were very accommodating, great communication and the work came out beautiful. They went out of their way to make the process move smoothly and ended up with a beautifully rebuilt home and a very happy customer.

The crew and management staff were a delight to deal with and did excellent work in our home after…read moreour house fire. I would recommend them to anyone that is going through any type of emergency in their home. They made me feel like family and my home was in much better condition when they left than it was even before the fire. Thank you First Choice Services.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.