Quite expensive. Compare costs with other options. They did what I asked, for a very high price.read more

Best experience I've ever had with computer / electronic help! I brought 2 laptops in (my old one I…read morehad been using for several years) and my new one which wasn't working as well as I had hoped (however I could've just brought in my old one and gotten it upgraded there instead of getting a new laptop had I known about this place before.) I had them check & remove any viruses & malware / spyware from each computer as well as clear the old one and switch to a Linux based operating system. They also extracted my data from the old laptop and put it on the new one and then upgraded the RAM and overall storage capacity of the Old Laptop. I brought it in to them on a Monday evening and by Tuesday afternoon the next day it was done. The owner Saeed and his staff are very friendly as well. Very satisfied! Much more personal, custom and timely experience than a place like Microcenter. Highly recommend!

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

I had a claim for a broken screen and was referred here by my carrier's repair plan. It turned out…read morethey just the screen protector was broken but we needed to change the claim which was proving difficult. I still received excellent service and the fix was fast and free due to the claim. I would definitely come here for any repair needs.

Excellent customer service and excellent execution of service! They even cleaned lint and jumped…read moreup a dust bunny! Crazy!! . Replaced my screen, and was done in an hour.

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.

Miguel did AMAZING! I used Yelp to find local recommendations on Computer Monitor repairs and asked…read moremultiple location for quotes. Miguel responded immediately, in a timely manner, and was able to quote me a fair price for what I needed to get done. Went in to fix an LG computer monitor that had an issue with the USB-C Port. He was able to fix it within two hours with no hassle exchange! Extremely professional and knowledgeable. Highly recommend Miguel for any computer monitor repairs. Thank you so much!

Got my phone fixed same day! The tech even explained how my phone was broken and how he was going…read moreto fix it!

The store manager, Zachary, was outstanding--truly a 5/5 experience…read more Unfortunately, my interaction with the Post Purchase Team was extremely disappointing. I don't write many reviews, and when I do--positive or negative--it's because the experience was significant. I make a point to remain respectful and constructive, but this situation warrants direct feedback. My wife and I travel frequently for work and needed a replacement laptop immediately. She located one at this store and placed an order for one-hour pickup. Given the higher price point, the credit card company requested verification, which we fully understand and promptly completed. At this time the payment had been processed and the laptop was onsite!!! We were then connected with the Post Purchase Team. Despite the issue being resolved, the representative and their manager, Ssyed, refused to allow the store to release the laptop. This was particularly frustrating because the store manager confirmed there were two physically available units and was willing to provide one. Instead, we were told we would need to wait until the 17th for fulfillment--despite the product already being in stock at that location. As travelers, we may not even be in town by then, making this solution impractical. Additionally, Ssyed declined to provide a last name and was unwilling to deviate from scripted responses, repeating the same information without addressing the situation. This lack of flexibility and problem-solving made an already frustrating experience worse. For context, the majority of my company's expenses are with Walmart, Home Depot, and Best Buy. Experiences like this directly influence where we choose to do business. If not for Zachary's professionalism and willingness to help, I would strongly consider moving future electronics purchases elsewhere. Brick-and-mortar retailers already face increasing competition, and employees like Ssyed do little to inspire confidence in Best Buy's ability to retain customer loyalty.

With Pokemon releases you never know if you're going to make it in time or if there will be enough…read moreto go around. After sitting outside for 30 min before open and then another 10 inside we found out they had nothing left by watching 4-5 people walk up to the counter to immediately leave with nothing in hand. A simple heads up for the line of "we have x amount of this and y amount of that" would go a long way in people possibly returning. Leaving a line there knowing you don't have enough for everyone and not communicating that is unprofessional.

I needed my HP Laser printer cleaned...gray lines on the edges of the paper. I live in Ohio and…read morethe State is under a "Stay at Home" policy. Bill Kurzenberger immediately responded via Email with complete instructions, including pictures, on how to use the built-in cleaning function. He performed this service at NO COST. What a great technician and a wonderful human being in these difficult times. I only wish I could give Bill a rating greater than 5 stars. Pat from Upper Arlington.

From the owner: Desktop & Laptop Support (Windows PCs), Virus & Malware Removal, Network Troubleshooting, Website…read moreHosting, Server Administration, Internet of Things (IoT), and Remote Connect Services

The woman working the print center today was very nice. She did her work very quickly and seemed…read morehappy to help.

Staff are very helpful here. And they have a very nice assortment of office supplies including some…read moreoddball stuff. I was able to find a counterfeit ID/money detection lamp here!

I needed to replace my hard drive. I started receiving errors on 2 year old Dell Inspiron computer…read morewith Intel 1TB hard drive. On startup (suddenly) I started seeing a Dell Alarm screen reporting bad disk sector(s). I have MS Windows 10 - Office 2016. One very knowledgeable tech came and looked at it and his opinion was it was a "false positive" and to simply continue backing up which I did for a while... backing up around 400,000 data files plus two (current and archive) Ouitlook .pst files. I also purchased a replacement 1 TB hard drive ( Samsung 1 TB 870 "EVO SSD hard drive and SSD/HDD mounting frame at Microcenter.... just in case. Being nervous Nellie myself I finally researched to find another reliable computer expert tech to replace. Luckily I cam across Justin Brown at Fit-It Computer Repair - Columbus OH. Justin came and picked up the computer and returned it the next day. He basically mirrored the entire drive to assure that it would be exactly the same as the old system ... this basic copies .. sector-by-sector and installs on the new disk the great advantage being ... none of the software has to be reinstalled and none of the settings ... a mirror of the original. I could not be happier and to add to it Justin is very competent and a great person to work with. I would give "10 stars" if I could.

Justin was great. He had my computer fan replaced and QuickBooks problem solved very quickly and…read moreset my machine up for fast & efficient automatic backup so I would not lose any data ever. He did this so quickly, he even had time to set up my boss's computer for automatic backup as well to protect his data. And at a very reasonable charge for service. We will be customer's from now on. Kim - Gahanna Ohio