Horrible company and customer service. Waste of money, time and energy…read more Arrangement was awful . Refused refund reprimanded me for using DoorDash Response to owner: I absolutely did too request a refund and you refused. You directed me back to Door dash and they too refused to refund me. So, either way you're getting paid for horrible customer service, and product.

Not too long of a wait. But also not so enthusiastic to have customers. Prices are average for…read moreflowers. I spent 50 bucks after tax for this arrangement of flowers. (VASE IS MY OWN)

A one-of-a-kind floral arrangement! I can't stop staring at this beautiful and personally designed…read morearrangement. Each flower is so carefully placed and nourished to give it its elevated and unique design. I contacted the owner prior to ordering without any problems, and a prompt response was provided. I can't wait to order my next arrangement for an occasion! Absolutely beautiful florals!

From the owner: Luxury floral design for Chicago & Chicagoland. Fleur + Form…read moreoffers modern, high-end floral arrangements using premium blooms and thoughtful design. From everyday gifting to events and corporate floral needs, we create custom arrangements tailored to each client and space.

Placed an order today! Excellent service I highly recommend this flower shop they were professional…read moreand efficient

Purchased a beautiful flower arrangement on 8/18/25. I asked for a cheerful arrangement and was…read moregiven exactly what I asked for. Would definitely use them again.

Great Service! Very easy to Order flowers online and deliver to a local colleague. Beautiful flower…read morearrangement and value for the price. Delivery was communicated as requested. I also reached out about a receipt -spoiler alert it was in my junk mail- but the owner was very helpful.

An English garden is the only place I would ever order floral arrangements from now on the people…read morewere great and sent numerous photos of the floral arrangements prior to delivery and then photos of them being delivered. A great experience with them thanks again, Mike S

I can't say enough about these 2 ladies. When I saw their display at the Naperville Settlement…read morebridal show, I knew they were the florist I wanted for my daughter's wedding. All of the flowers were absolutely stunning. We received so many compliments. You will not be disappointed!

Emily and Jenn were absolutely amazing to work with! The design process was so easy, and I loved…read morehow they gave options based on budget. They allowed me to take my time choosing what I wanted. All of the florals looked so fresh, and the colors were so vibrant! I absolutely loved how aisle markers from the church were able to be repurposed in the reception space. My guests also loved the end of night pack-up service and were so excited to take flowers home. I am thrilled with Belles and Thistles, and will recommend them to all my friends! *photos courtesy of Revery Photo*

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.

I ordered a sympathy arrangement meant to be delivered on a certain date which it wasn't. The…read moreflowers were then delivered the next day after the person had already left the town. I called the shop and they picked them up and promised me a refund. It has now been two weeks without a refund or a word from the shop. I wouldn't order here the flowers that came late were dead as well. Beautiful arrangement, but dead. If you squeeze the lower head of a rose, and it isn't tight at all, the longevity of the rose is gone. Each rose almost fell apart, just at the touch of it. Save your money and go somewhere else.

I ordered flowers for my Mom to be delivered on Mother's Day. They were delivered on Mother's Day…read moreand my Mom loves them. Beautiful arrangement and the smell good too. Highly recommend, easy ordering on website.

Nice, very clean inside and a nice selection to choose from. Well organized but they round up your…read moreorder to the nearest dollar instead of giving you change. Even if you pay with cash. They give you stickers and a lighter. They don't even give you a sample in lieu of your "change" being taken. The receipt from the purchase. I received a discount as a 1st time visit but if you don't notice it you will be charged full price. No where on the website did I see they ROUND UP. If they round up on every customer no matter how you pay that is stealing and adds up to a lot of money at the end of the day. NOT COOL!!!! They don't even give reward/loyalty points/dollars on your orders. I've NEVER been to a dispensary that didn't give samples or that ROUND UP to the nearest dollar. Although I was in and out, I wonder how much that rounding up adds up to at the end of the day per customer.

I feel as an older unwise person, I was taken advantage of. The weed bud quality is very poor in…read moresize, had stems and was poor quality. I was told one thing by him as he did the computer for me, but was given lesser quality lesser THC and cost more then what he said it was , I actually had to say no to a second 3.5 as the total was more then he originally said. He was charming, however not honest. I literally drive to here for the 4/20 sale , and a first time customer. I wasn't given the 30% off first time customer and was not given my senior discount either. Needless to say they how me some money back, as it's not right to do that as a customer. Not a happy customer at all!

Absolutely delightful! The crew is the Best This is the…read moreonly place I'll ever go to

In and out. Help you pick exactly what you are looking for…read morejust tell them the mood you want to be in.

I went in looking for a couple office supplies for my work. It was almost at close,but I scurried…read morein, the workers were helpful, I didn't feel rushed, and I was out in a flash. They spoke kindly and were knowledgeable!

Good news; the potholes in the parking lot where Office Max in Matteson have been filled in!read more