Our 2020 High Country Chevy truck only had 8400 miles when purchased in '21. It had passenger side…read morerear panel dents near wheelwell & above. It also had a 5" scratch to the metal in the same area. An appraisal with a "bump & paint dealer shop" was $2000. I ,fortunately found C-D Dent in Midland, MI. Crystal set up an appointment and Duane, his crew magnificently transformed our "black beauty" to brand new! Now their process is "paint less", however Duane took his artistic flair to the scratch (using a GM Paint repair tube set) I purchased beforehand to totally and beautifully paint and erase the deep scratch saving us $1000's of dollars! Their personalized service, craftsmanship and total customer satisfaction has created us as lifelong loyal patrons. Check them out for any dent removal, you will be amazed by their quality of service!

As a shop owner and that has a lot of high end cars we are very particular on who we let touch our…read morecars! They have performed beyond our expectations and are professionals in way possible! Would trust them with any car!

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks

Don't use their pickup/ drop-off when getting service done. Gave them the location of my…read moregirlfriends work and her name as they needed to see her for the keys. They couldn't find her building, and called me 3 times for assistance. Big sign at the road, signs on doors stating which office was hers. Said they went in and asked for me, when they were supposed to ask for her, but she says they never came in her office. When they finally did arrive, the pickup guy was very rude, and caused a scene with security. When they came to drop it off, they didn't even go in the building, just gave the keys and receipt to the security guard. No reason for anyone to see what we paid to have our vehicle serviced. They also didn't return our lugnut key or the spares we had. I have taken it in personally for service and collision work, and didn't have these issues.

THIS PLACE IS SEXIST, SELLING THE CAR TO A MAN OVER ME WHEN I HAD THE CASH & THE APPOINTMENT!!…read moreAVOID THIS BUSINESS IF YOU'RE A YOUNG WOMAN LOOKING FOR A GREAT CAR. THEY'LL SELL IT TO A MAN AND SCREW YOU OVER 2 MINUTES BEFORE YOU ARRIVE!! I had an appointment for 4 days. I'm on my way to my appointment and they texted me and asked if I was coming still, I was downtown frankenmuth. When I arrived the manager corby told me they pulled the car out front for me, yet he let someone test drive it "he just pulled off the lot" is what I was told as soon as I got there. They begged me to wait, then he came back and bought it! I had the money for the car IN CASH!!! WHATS THE POINT OF AN APPOINTMENT IF YOU'RE GOING TO SELL IT OUT FROM UNDER ME? I'm very upset, no I don't want to look at a different car, thanks for asking. I won't be doing business with you ever because of this experience. Edit to update they've called me 3 times telling me the car was mine just come in and talk to them and each time I returned the calls it was unanswered. Since I don't have a car right now, my husband works and my brother in law has to drive over an hour to get me to the dealership, you would think they'd answer my call. I wrote them an email and now the car has been sold. This dealership sucks lol do not do business with them!!! Tim, Corby, Lisa all of you suck for the way you've continued to screwed me over.

Gary did an excellent job on repairing my exhaust on my Honda Civic. A pleasure to work with and…read morethe best prices around. My parents have been going to them for years and we have never had any issues. We always take our cars here because of their knowledge and expertise with the added bonus of having great prices. Really appreciate their work, sad to see others leaving bad reviews as they are probably competitors trying to ruin their reputation.

Most trusted mechanic in the Bay Coty area for me. The owner is always straight forward and…read moreexplains costs and reasons for higher grade parts. always appreciate their helpful advice and excellent service.

I contacted them for a quote to replace a ac on a camper for me...while he came up a price it…read moreseemed a little high and I asked for a price breakdown...still waiting for the answer... Not a good way to do business...

Needed mobile rv service at Bay City State Park. They were there within an hour fixed our issue…read more Great communication, polite - good customer communication, answered questions explained the issue and repair and how to avoid it the next time. Reasonable pricing and excellent service. Will us them again anywhere in the lower peninsula!

Great family owned business. Service was great and very…read morefast and efficient. I will do all my business there including oil changes.

My car was getting louder and louder. My car is older and foreign so I knew if a muffler was…read moreneeded it could be a problem even getting parts. I was assured that if a muffler was needed, they could modify available parts to solve the problem if necessary. I called, made an appointment within a day or two and was given the good news that I didn't need a muffler. I had a broken bracket resulting in a twisted and sagging system, and a couple of burned out gaskets. I was on my way with a quieter car in a little over an hour. Their staff was on task, very knowledgeable and very pleasant and the cost was very reasonable. This was my first experience with Terminue Brake & Muffler (Bay City, MI) and I can say will be my only repair shop from now on. These guys are the best!

Cam and Zach are amazing at what they do! Good work guys! Would definitely recommend to friends and…read morefamily. Plus they offer financing which was a big help for our MB E350.

Left us stranded without a vehicle over a weekend said the it would be done, which the owner did…read moresay it was done on Friday later when we stopped in on 7-27-26. but made no attempt to contact us to let us know. He got upset saying he did call but there is no incoming calls from his Business or his personal cell, that he did say that he called us as well from and to top it off when we went to check on vehicle. The business had closed earlier than normal, that we were not aware of. And to find the the vehicle was left in the parking lot, unlocked, so not only, did he LIE about calling us, he left our vehicle unsecured in a open parking lot in the city of saginaw. We will not be doing business with Gales Auto from here on out. To make promises and not stand behind them and lying goes too far to have a reputable business.

Service was polite, professional, and thorough. Without my even asking, one of the gentlemen…read morechecked (and inflated!) my tires, checked my belt, topped off my power steering and wiper fluid, and checked my radiator fluid. Before I drove off, they reminded me that if I just want my fluids or my air checked, I can drive in anytime; they offer those services for no charge. What I really liked was the fact that the two employees spoke to each other respectfully and professionally, confirming information and working as a team, not like a couple of poker buddies who happen to work together, yelling across the room. Like I said, professional. They also took the time to wish me a safe ride home since an ice storm was beginning.

Needed an oil change and was far from home and i only use the Pennzoil franchises, i loyally weird…read morelike that. Guys were good and quick, didn't pressure me to extras that i didn't need. Gave me what i wanted quickly and nicely and even had a $10 discount for new customers...lucky me