So far so good! I found Dr. Trandai searching for a gynecologist in the area after I got fed up with Rush's Belmont location needing like 4 months out to schedule an appointment, and I'm so glad I did. So far scheduling seems very very easy with Dr. Trandai, something that is really important to me dealing with some repeat health things. She was very warm in person and I felt like she was listening to me and she came up with a solid plan for my concerns (which took into account that she has availability generally). The rest of the staff was great too. Looking forward to seeing this doctor in the future. read more

Dr. Trandai is one of the best doctor's I've ever been to. I was the last patient of the day and she was running late for our appt but even that was totally worth it because she's amazing. She listens to your concerns. She inserted my IUD and she tried to make me as comfortable as possible. read more

Dr Michelle Trandai is absolutely wonderful Very positive and super profesional I strongly recomend her read more

Dr. Trandai is an amazing doctor. My son is now 17 years old and she was the amazing doc who I saw during my pregnancy.

Before seeing Dr. Trandai, I was under the assumption that I was on the brink of uterine cancer with dangerous endometriosis. Through testing and quality care, she confirmed that the previous diagnosis was unfounded. She and her staff are amazing at what they do. I would have had unnecessary surgery had it not been for her. I would not hesitate to refer other women to this facility. read more

Michelle Trandai is by far the best Obstetrician I have ever had the pleasure of being treated by. She was informative, reassuring and patient with me. I appreciate the care and of course I will make sure she is my permanent OBGYN for the foreseeable future thanks again read more

Dr. Trandai has extremely awesome bedside manner. She totally put me at ease by treating me like a human being instead of just another patient. For me it's important that I can trust someone who is providing a service that is extremely personal. I would recommend if you want a pleasant experience with your doctor you check her out. Thanks once again Dr. Trandai I appreciate your kindness read more

Straight up; I was afraid from the minute I walked in. But let's start at the beginning. I called because the office is impossible to find. They put me on hold for 15 minutes and still nothing. I walk in and it's dirty and just nerve wracking. Then I got chewed out for not being there 15 minutes early, meanwhile, waited 30 minutes and still in the waiting room. Classic . The front desk lady sucks. The other front desk person who I guess is also a medical assistant was wearing jeans and a sweatshirt.....not a great look. Several people were hacking up lungs which was ridiculous. Not only that, they weren't wearing masks and no one was enforcing it. Unacceptable. I wouldn't trust these people with my health if my life depended on it. I had to walk out I was so appalled from beginning to end. Don't come here. read more

Dr. Trandai is one of the most kind and professional doctors I've met. She treats with care and respect, explaining everything and genuinely listens. Where other doctors can handle their patients in a robotic and distant manner, Dr. Trandai treats you like a human. I can't state enough how kind she is. read more

Run run away. Not knowledgeable and isn't informative. She may be literally giving you incorrect advice and hurting you instead of helping Please proceed with caution and go elsewhere read more

Front desk lady was rude. Everything that could of went wrong was wrong in this visit. Dr. Michelle was ignorant, the kind of doctor who knows everything before even talking to you about your concerns and just go by judgement. She billed my insurance for unnecessary test that didn't tell me any answers. She miss diagnosed me because she thought I was another patient she confused me with. Her equipment is so old that don't even work. She will use it and bill you for it only to send you to a referral for a different place for the same thing that her equipment couldn't answer and have them bill you again. Save yourself time and go to a place that isn't working with 1980 equipment. Complete waste of time and money. read more

Dr. Trandai is excellent! She provided me with education in person using diagrams along with written information via email. She took her time, took my concerns seriously, and made me feel comfortable. read more

Very bad experience with front desk people. Billing for a procedure was outrageous compared to another office. No one could explain why I was charged double the amount for the same procedure at this office versus at another office even after I called several times. Very expensive and frustrating experience. Even after all that she could not even diagnose my issue. read more

This is a review for visits completed at Thorek hospital, she is at this location on Wednesdays. She apparently has an issue with being on time. Today I waited an hr and a half before being able to even speak with her. I let her know I needed to get back to work, she seemed upset I didn't want to take a pregnancy test I told her I'm trying to save her time, let's just get the next steps situated (im a lesbian and cant just get prego without trying). She says if I'm looking for a doctor that is on time she is not the Dr and I should look for another one. She for whatever reason does not like me and I could tell from when she completed a procedure and hurt me without a care in the world. Find a better doctor...fair warning. Full story below: She is one of the worst doctor's ive ever had. During a procedure in which she said she would talk me through it, she was rushing and hurt me so bad i hurt my back and was crying because i felt violated. When other doctors performed that same procedure, they were gently and spoke to me during the entire procedure of what was happening, significantly less painful than with Dr Trandai. Today at my appointment which started at 10am, i didn't see the doctor until almost 1130 (1.5 hrs later) and i tell her i have to get back to work. I only mentioned this so we could move along the appointment at a quicker pace. She starts to say if i want a doctor that is on time i need to find someone else. She became irate and got up suddenly saying she needed a break. I say excuse me ive been waiting, how much longer do i have to wait? She says I dont know and tries to slam the door, but i grab it and im in the hallway right behind her. I tell her i dont appreciate the lack of professionalism. She storms off into another room. I tell the nurse Norma (she is sweet as pie) what is going on and ask her what is the doctor's problem. the doctor eventually comes back we're now two hours into the visit....and again she starts saying that i need to find another doctor because she is never on time. I stop her and tell her look treat me as if i was a patient you actually cared about and help with some kind of treatment. She says well if youre going to see your PCP then i dont need to do anything. That upset me and i said its already been two hours, i havent wasted my time here to not have some type of treatment plan in place. She starts shaking, gets an RX pad, write a script for pain killers. I never told her i was in pain. She also wrote an order for an ultrasound, which i recommended. I will never ever go back to this doctor and you shouldn't waste your time. read more

I have called the office several times now (during open office hours) to cancel my appointment and no one has answered and you cannot leave a voicemail. I also tried the website but it routes you to zocdoc where you can only schedule a new appointment not cancel. Please help! read more

Brought in an ultra sound I'd had a year prior that my prior NP said to have a doctor further review. Trandai barely read it and said it was nothing, then said I didn't need an updated one. I had concerns about PCOS, she acted like I was a fool and said I definitely don't have it (emailed me an article while I was sitting there about what it is, very condescendingly, when I had multiple symptoms). I asked about ways to ensure I took the best measures to keep my fertility healthy. She said, and I quote: "You can't extend your fertility, you're gonna get wrinkles and get old and that's it. My suggestion to you, is to have kids as soon as you can." (I was un-partnered at this time). I was horrified by her bedside manner and diminishing my concerns. Got an updated ultra sound per recommendation of my new amazing OBGYN Dr. Brown. I have fibroids, a larger endometrial polyp, as well as confirmed PCOS. Deciding to not be under Trandai's care, might have been a decision that saved my own life. Run away from this woman. read more

Pro's: I LOVE Dr. Trandai! I've been with her for almost 20 years and I trust her with everything, she delivered my son 15 years ago and hoping to get pregnant again for delivery #2 Con's: THE STAFF! Brutal, they usually answer the phone with just "hello" you start to talk and they place you on what feels like a forever hold, then you hang up, call back and they don't answer. It's hard for them to understand you because hardly anyone speaks fluently in English. I would say to keep a great flow going hiring someone that speaks fluently in English would be a PLUS! And getting a better answering system going, name of practice and employee name with a friendly hello would go a long way. Thanh is one of the employees on the phone and I have to say she is by far the rudest, hangs up on you, sends your call to voicemail and puts you on hold forever, sad to say the ONLY reason I gave 4 starts is because I love the doctor, if it weren't for the doctor I'd give it a negative 5, because of the employees answering the phones. read more

I've been coming to Michelle for years now. I live downtown but I take the drive bc she's def worth it! All my other physicians are at northwestern. She's very knowledgeable and professional with the best bedside manors I've ever experienced. She makes you feel very comfortable and tries to distract you with funny stories during a procedure. Most my gfs come to her now. Her staff is also super friendly. If you're looking for an obgyn who's caring, smart and caters to your needs, try her. She always gives her honest and professional opinion and she's never been wrong. Also, she always makes time if you have an emergency. I can't tell you how much I appreciate that. read more

Dr. Trandai is a fantastic doctor! Check in was easy and the staff was very friendly. As soon as Doctor walked in I was at ease immediately with her. She was very thorough while still being light and warm. I'm so happy I found such a great doctor in the neighborhood! read more

Dr. Trandai is amazing. She's super sweet and comforting! She was so patient with me while I asked all of my questions and addressed all my concerns without making me feel like an idiot. I definitely have peace of mind after leaving her office. Highly recommend! read more

I have no idea who this other reviewer saw. I have been a loyal patient of Dr. Trandai for over 12 years. She performed a VERY complicated surgery on me when I had huge fibroid and left me intact and still able to have children (I was told by two other doctors that a hysterectomy was the ONLY way) She has ALWAYS been friendly, helpful, caring and an EXCEPTIONAL Gynecologist. I only see her now once a year, but she remembers my parents names, my career, things that have gone on in my life. There are not many doctors like this any more. Since I have to pay for my own insurance and have a large deductible, she is always helpful in finding lower cost options to getting things like mammograms and the like. She is OUTSTANDING. I recommend her frequently to my friends. read more

Google reviews 5 4 3 2 1 4.0 6 reviews Amanda Burgoyne Amanda Burgoyne in the last week Dr. Trandai is a capable doctor and a nice person, up until you google anything and ask her about it (doesn't everyone do that these days??) When I dared to do some research on my own and ask her questions, she said to me "that's not fair to me" (what?!!) and told me to go see another doctor!! I did exactly that. Dr. Trandai ended up doing absolutely nothing for me, other than breaking up with me lol (so odd), yet her office charged a whoooole heck of a lot with overly itemized bills (more than my new obgyn who actually answered my questions and treated me!) One more word of advice, speak slowly and purposefully to the receptionists. I understand this office serves a Vietnamese/bilingual community, yet everyone who answers the phone speaks such broken English that it is frustrating and time-consuming trying to communicate with them. They often had to pass around the phone numerous times when I called, even to make an appointment. read more

I am a fan of Dr. Michelle Trandai! The office is clean, organized, and efficient. They make every attempt to get you in and out as quickly as possible from the waiting area and this is typically the case. Usually not more than a 30 minute wait. This is a relief from some other doctors I've dealt with. Dr. Trandai cares about your well-being and motivates you to take care of yourself through healthy eating and exercise. She has a lot of energy and makes you feel comfortable during exams and procedures. I like that she has offered a lot of preventive care and it has been reasonably priced as well. I some times come to the clinic to check-in with her husband who happens to be an internal medicine MD at this location as well. They are both very friendly and their family, including her daughter and father, are involved in taking care all of the patients. Look forward to coming back and keeping healthy with her support. read more

She was so nice & made me feel welcome & comfortable. Sent me so much information on things I have going on in my life.

Had a very good experience with this doctor. Safely delivered our baby and took good care of my wife before, during and after delivery. Very professional. We are very satisfied with her care. read more

Decided to let me know that i needed to schedule a yearly appointment a week after I had filed for a refill for my birth control. And had denied my request until i had that appointment. Unfortunately I had recently moved to the suburbs. So for this whole month i am without any sort of birth control without any warning or preparation and struggling to find a new doctor who can provide it for me so i can attempt to be back on my cycle. It would have been nice to receive a notification or a call that my prescription was running out or that i needed this appointment. But instead my cycle is messed up and ive been experiencing terrible cramps and nausea. Thank god im finding a new doctor. This has been a horrible experience. read more

I moved to Chicago this year and found Dr. Trandai was in my neighborhood and in my insurance network. I went in for an annual pap smear and I wanted to get tested for STDs. Dr. Trandai was extremely friendly and knowledgeable during the appointment. There was a huge language barrier with her staff that I spoke to at the clinic and later over the phone. The staff members did not speak English well and when they didn't understand me they tried to end the conversation rather than figure out what I was trying to say. I was expecting to get tested for HIV, Hepatitis B, and herpes among others. I've been tested before and these were three that I know are a blood test. Instead Dr. Trandai called me and let me know my blood composition (cholesterol levels and such). I told her I was not interested in knowing my blood composition and asked why I wasn't tested for STDs in the blood test. She said she forgot to order the HIV test and didn't normally test for the others. She suggested I come in to get my blood drawn again. I wanted to write this review for others looking to get tested for STDs. I would not recommend going to Dr. Trandai as she only tested for HPV, chlamydia, gonorrhea and trichomonas. If you are looking for an STD test that requires a blood sample, I wouldn't recommend her as she forgot to order my HIV test and does not test for any other diseases. read more

Not sure why so many low reviews on here! Michelle was the first OBGYN that I ever went to and made my experience completely calm. The wait was long and she reassured me that I'd be out quickly- which I was! She helped me with my annual pap and setting me up with how to get an IUD and made everything very easy and calm which you always want with a doctor. Will be going back again because I enjoyed my experience and hope to keep her as my OBGYN as long as possible. read more

First, let me tell you what this doctor is good for: -Getting a Rx refilled -Annual things, like pap spears, general check ups -ultrasounds What this doc is terribly a waste of your time and money for: -Hormone issues -Explaining your irregularities -Explaining anything at all -Pretending to care -Giving you up to date information from the 21st century -IUDs when you've never had a baby The office is located on Broadway, there is no parking. You have to pay at the meter unless you go on Sunday. Today I wasted $3 only to have one of the assistants tell me that Michelle refuses to give me an IUD. She doesn't even have the courtesy to come tell me so herself. Which is ironic, given that the last time I talked with her regarding birth control options, we ruled out IUD because it was non hormonal (she says nothing about mirena or skyla) and that I "needed" to stay on BC pills in order to keep my "cysts from forming" because according to Michelle that's how cysts form, only upon ovulation. Ironic, because last ultrasound I still had multiple cysts even when I was on the pill. But yeah, it wasn't ruled out because I hadn't yet had a baby. She never indicated she wouldn't give me (or anyone else) one for that reason. Her assistant said it can't be done! I've never had a baby! It's impossible! The other office I called was very surprised by Michelle's denial. So I made my appnt with them. Michelle knows almost nothing about menstrual disorders or endocrine disorders. She thinks "the treatment" for PCOS is synthetic hormone treatment (bc pills). She also either doesn't speak english properly or is just apathetic to saying things explicitly. In the 5 years I've seen her, only last August, in a voicemail no less, does she state I have "polycystic syndrome" while in previous years all she said is that I was "polycystic" which in english means nothing but "having multiple cysts". Never says I have a SYNDROME, which is ENDOCRINOLOGICAL and not GYNECOLOGICAL in nature. Never explains what causes my cysts, besides ovulating. Never gives any other options besides pills. I'm thoroughly convinced that she knows nothing about PCOS. At all. She looks at you like you're crazy when you point out that long term effects of BC are quite negative, which she negates. Rushes through EVERY single appointment. Don't waste your time. Go see anyone else. You can tell from the nurses at the office whether they know anything or not. Make a few calls. Try Swedish but you'll have to wait a month for an appnt. Waiting is worth it, though. Trust me. read more

A Great caring doctor. The first time I saw her she put me at ease. She was very thorough and answered all my questions. I would recommend her 100% read more

It's a real shame so many five-star reviews for Dr. Trandai have been filtered! I had an excellent experience. I saw her when I first got pregnant and was between OB's. She was on the HMO list and I needed to see someone asap following an ER visit where they made a big misdiagnosis. Dr. Trandai figured out that they'd been wrong and everything was fine, and she was right! She was friendly, compassionate and very gentle. She talked me through everything and explained things very well. She did not seem rushed as other reviewers have said, but people have different definitions of rushed. To me, she was fast-paced but fully focused on me. She was clearly listening to everything I said, remembered what I said, answered all my questions, and kept an upbeat vibe. Returned phone calls quickly too. We switched OBs only to be with a doctor much closer to our home and due to a few other logistical factors with our insurance changing. But that is no reflection on Dr. Trandai. read more

Dr. Trandai as well as each nurse and medical receptionist I encountered were extremely friendly and helpful. They immediately made me feel welcome and comfortable to ask any questions. They took extra care to ensure that my insurance would help cover my costs. One of the receptionists even chased after me when I'd left the office to give me another piece of helpful information. I greatly appreciated their care and concern for my comfort, especially their personable demeanors. read more

Dr. Trandai is the absolute best. We're pregnant with our first child and she has been incredibly kind, patient, reassuring and clear. She provides lots of resources and I trust her completely. The staff is wonderfully kind and efficient. I am so glad we found them! If we have a sequel we're absolutely using her again. read more

She was very nice and very caring, she was always willing to help me with anything I asked questions for. I've been seeing her for 14 years highly recommended! read more

This lady is amazing. She was funny and professional. I've never been so comfortable in such an awkward position. Bedside manner is obviously a priority to her. I could do without the office and the way they take your vitals in front of the 80 people walking in and out. She makes it all worthwhile. I have no plans to go anywhere else! read more

0 Stars! While the doctor was pleasant everything else is a complete nightmare. I'm still in the middle of fighting the front office to bill my routine check up correctly. You call and the doctor is NEVER there or able to speak to you. No one ever seems to know what's going on, which means their lying or not charting properly. I chose the office because of the flexible hours,mistake. The time I've wasted on this issue I could taken three days off. After I get the issue straight I'll never visit this office again. read more

It took me almost 2 years to write this review, I had to switch OBGYN when I was 20 weeks pregnant with my first child . Dr Tran was awful and nasty to me and it shocking to see all the good reviews. I gave her a chance and wanted it to work but everytime I had questions she would say "I DONT KNOW WHY YOUR BLEEDING! " please scan me doc " OH YOUR PLACENTA IS LOW NO SEX IR TAMPONS! " who puts tampons in while their pregnant ? Anyhow my experience with her was disappointing and somewhat abusive for a first time mother . read more

Dr. Trandai is awesome. She is fast with those oh so fun yearly womens visits and she actually cares. I would recommend her to anyone looking for a good quality women's doctor. I didn't feel rushed and I didn't feel stupid when asking questions of her. Patient bedside care is so important and she is great with her medical knowledge and her compassionate care. Also, her staff is really nice. I had lost weight and the lady weighing me in was excited for me too! It felt great that they care! read more

First off, I must say that I have always been hesitant going to any new doctor/dentist, etc but my experience at Broadway Medical has greatly alleviated my concerns/fears. I have been seeing Dr. Michelle Trandai for a little over a year now and I could not be happier. I have heard horror stories from other girlfriends about their OB/GYN but I'm relieved to say I have none of my own! She is an exceptional doctor, thorough and remembers everything I tell her, from medical issues to details of my everyday life. I recommend her to my friends and any other woman --especially those twenty-somethings, as I know how difficult it may be to deal with finances when you're juggling school and work. Dr. Trandai always assists me in finding low cost options for services and prescriptions with the BEST quality. Her genuine concern and care for her patients is a rare quality. If you're seeking out a change or new option for your primary care physician or OB/GYN, this office is the one to make your appointment at! read more

So far so good! Dr Trandai listened to my rambling about my worries. Explained everything thoroughly. Put my mind at ease about certain things. She is very calming and careful with you. I have a needle phobia and the nurse kept me calm when drawing blood - bonus! I'm awaiting some test results and am happy to be going to her for them. read more