I booked an appointment online @ the time they opened because it was close to my hotel and it was…read moresimple and they texted and acknowledged my appointment and started services as soon as I arrived. It's small and not fancy and the staff are courteous. I got a Great powder dip- I got compliments at my event and by the TSA agent on my nails !! The pedicurist did a good job as well. I was concerned because I arrived @9:30 and by 10:00-10:30 it got busy and I thought the manicurist & pedicurist might rush through the service or I might be there for a long time while they worked on somebody else but they move and shake and get the job done . Really happy with the service @ Sutter Nails.

I went in on Wednesday of last week (5 days ago) to get my nails done before my sister's wedding…read more(which was on Saturday). I asked for gel X on my nails and just regular gel on my toes and initially I was actually really happy with the results-- the nails look really good. The problem is that within two days, i.e. Friday the day before my sister's wedding, my left hand, pinky nail fell off. When I say it fell off, I mean, I literally did not notice that it had come off until like I saw my finger. There was nothing I was doing that made it rip off or anything like that and I don't play with my nails. I don't bite my nails I'm actually really good about not picking at my nails. So I went back on Friday two days after I had come in and the same nail tech technician replaced my pinky nail. Fast forward to Saturday and I look down and my index finger on my left hand (I'm right handed btw) had fallen off in similar fashion meaning that I didn't even know it had fallen off until I looked down and saw my nails. I literally work behind a desk. I don't do yardwork. I don't do any type of manual labor that would make my nails prone to detaching and frankly I've had gel X done twice before on my nails, and I did not experience any of this. Since I was out of town, I plan to go back today, Monday to have them replace my index finger and literally before I even went to the salon I looked down and the middle finger on my left hand had also fallen off! The same woman who initially gave me the manicure replaced my pinky nail (the next day) for free... and when I came in to show her that these two other nails had fallen off she fixed both of them in like 10 minutes and I was actually going to tip her until she told me that it was going to cost me $10......... I would have to pay $10 for her inability to properly adhere these nails onto my fingers.... Literally, they weren't ripped off and in fact one of them fell off in my purse so I had the nail! lol This nail tech told me that i "need to stop picking my nails" which... UM WHAT??? not only was it an extremely offensive and annoying comment because I do NOT pick my nails and I will leave a picture of my nails with this review so that you guys can tell me if there are any signs of me picking my nails. I think you'll agree that I actually have really healthy nail beds/cuticles. There's no peeling or any signs of damage and to top it off I went there solely because it was near Zara where I was picking up my dress for the wedding and it wasn't actually convenient at all for me to go back there twice to get nails put back on and JUST TO REITERATE this all happened within FIVE DAYS (day 2, day 4, day 5) of them being applied to my fingernails. But this is what really upset me. After I adamantly denied picking my nails, the nail tech then tried to say that it had been two weeks since I'd first come (??!!?) implying that I was trying to like milk the system and get free nails put back on even though it's really obvious from my other 7 fingers that these have not been on my nails even 1 single week and they're supposed to last for two weeks. so I don't like to leave bad reviews, but this left the worst taste in my mouth. I paid the $10 but I will never go there again and I really was shocked that they had me pay for it considering I had already paid basically $55 to get them done in the first place and they didn't last more than a day until one started falling off and three days when the second one fell off and then five days when the third one fell off and then rather than owning the fact that clearly they don't know how to apply gel X correctly, they blamed me and made me pay for the inconvenience of needing these nails reapplied three times. BOOOOOO Giving 2 stars bc they looked good but the quality of the application and of the customer service was TERRIBLE. UPDATE: K JUST DOWNGRADED TO 1 STAR BC MY LEFT HAND INDEX AND PINKY AND RIGHT HAND THUMB FELL OFF TODAY (in the pics I put a bandaged around my thumb bc I had initially planned to super glue it back on until The other two fell off). It has not even been a full week since I got them done! Going today to demand a refund

I was in a major panic whenI broke a nail during my trip to SF. One thing, I quickly found out…read moreabout SF is that its nearly impossible to find a spot that still does acrylic nails. So, when I did a quick search and found lucky nails, I definitely felt...lucky! Walked in for my 6pm appointment and was greeted by the lovely Eva. I explained to her my nail problems and she got right to work. She was super meticulous with repairing the weak acrylic on all of my nails, filed them down, added some more, and left me with my nails looking brand new! She was a super sweetheart too, which always adds to the positive vibes. Quick in and out at Lucky Nails! I'm in SF relatively often now, so if I have another nail emergency, I'll be right here to get them fixed again.

It sickens me how overpriced I feel this place is. Maybe they're not overpriced but I think I paid…read moreover $100 for a full set and petty but now I'm paying $85 for fills with chrome and gel and it makes my stomach turn. I know they can't help pricing much in this area. One time I made the mistake of parking in the garage and it cost me $38 to get my car out after my nail appointment. So again business trying to stay afloat but price is -- yikes

Love this place!! It's great quality for an amazing price. Their mani/pedi deals are unbeatable!…read moreEveryone is super friendly and detail-oriented. It's the most affordable place I've found in the city.

They changed ownership a long time ago, but I didn't update my review. This update is long…read moreoverdue. Because of this salon's proximity to my work, this location is so convenient for me. My initial return went so well, I've come in numerous times since. They demonstrate great care and attention to detail, every time. There's no haste or rushing, regardless of how busy they are. It's a peaceful experience, like it should be! I've been so happy with them that I came here for my wedding nails. My. Wedding. Nails. And they NAILED IT!!! Really, they were perfect. Maybe the most important nail appointment I've ever made, right? There's no bigger testament than that, is there? 5 stars

Needed a last minute pedicure before my flight. They were able to squeeze me in first thing in the…read moremorning. Was greeted with a smile, staff was very attentive and made my morning.

I had a great experience here! I came in for a gel pedicure for the first time and they did a very…read morenice job. My toes look great(French tip), and they give a lovely massage with hot stones and then wrap your feet with steamed towels. Felt amazing!

I stumbled upon this gem while frantically searching for an open nail salon on a Sunday in FiDi,…read moreand wow, what a find! They got me in right away, and I was pleasantly surprised by the whole experience. First off, I have to say, I'm *obsessed* with the owner. While I was there, a total entitled tech bro barged in and made a beeline for the bathroom, despite her telling him it was broken. He caused a scene (classic ), but she handled it like an absolute champ. Total badass. We got to chatting, and turns out she's been running this place for years. She's seen FiDi and SoMa change a ton as a local business owner, and her stories were unfortunately a bit harrowing, but with no short supply of humor. Despite all the chatting and laughing, she gave me a flawless acrylic full set (yes, I was rocking the old school nails, sorry not sorry). I meant to write this review ages ago--this was back in June--but the fact that I'm still thinking about it says something! If you're looking for great service and an awesome local vibe in the heart of FiDi, this is your spot.

I recently discovered New French Nails and I've been so happy that I did! They've been generally…read morereally flexible with walk-ins and appointments- I haven't had any issues with getting on the same day. I've been in a couple of times for a gel mani and asked for almond shaped nails with a neutral color. They recommended some colors for me, but I specifically have loved the combination of two coats of Funny Bunny and then one coat of Bubble Bath. The quality has been amazing, my nails never chip and still look great after over a month, and the shape is exactly what I want!

The owner, Kat is the best! She can execute any design and is very detail oriented. I can be super…read morepicky about my nails, and I always leave impressed. Even after moving to San Jose, I still make an effort to see her when I can. Ask for Kat - you won't regret it!!

I came in to get my acrylic nails removed but left halfway through the service. I wanted to get a…read moremanicure after having my set removed. They started filing my nails to paint over the acrylic that was still on my nail so I asked them to remove all of the acrylic nail but I ended up leaving in the middle of them filing because my nails were getting extremely thin and hurting. I am giving them the benefit of the doubt that they just are not very familiar with acrylic since what I saw online shows that they do gel X and other manicures. The people were extremely nice and patient but I do not know if I would return.

New look , perfect job as usual, very clean and good price, the good things I don't need to do my…read morenails every week. I do it every 2-3 weeks

I've been coming to this nail salon for about three months now and while they do a solid job with…read morebasic manicures and pedicures, I've consistently had issues whenever I request nail designs or anything more detailed. I always try to clearly explain the style I'm looking for, but during busy hours it often feels like my requests are dismissed rather than the technicians helping me find the closest available option. At times, I felt awkward trying to figure out what was possible on my own while the technician simply watched instead of assisting me. At my last visit, the Gel-X application felt especially rushed. There was excess glue left around my nails which looked messy and unprofessional. While the final design was nice, it ultimately was not what I had originally asked for. When I expressed disappointment prior to leaving, the technician later explained there had been a language barrier. However, this was never communicated during the time of service. Instead, I was repeatedly told "no" to the options I asked about. Afterward, I reviewed the salon's website and realized they actually did offer the exact style I wanted. What made me especially uncomfortable, though, was that the technician put their hands in my hair without asking first. That completely crossed a personal boundary and felt very disrespectful. Overall, I think this salon is fine for simple services, but if you're looking for detailed nail art or a more attentive customer experience, you may leave feeling frustrated.

Soma's best kept secret for affordable and quick nails! I don't really look for fancy in a nail…read moresalon, just good service, longevity, tidy craftsmanship. The interior of Polished Nest gives off shabby chic vibes rather than the sterile uppity environment some nail shops can have. I don't really do gel or dip powder anymore for the health of my nails. While Polished Nest does offer these longer lasting options, they don't have the widest breadth of shades and finishes (e.g. jelly nails) but they are always nice about using colors I bring from home. I love that they are super responsive and communicative about appointments and their website is updated with the latest services/pricing. Even with a regular mani/pedi (not gel) I find my nails last at minimum 2 weeks! They must use a really great base/top coat! Their regular polishes are the standard Essie and Opi brands. As with most nail places they prefer a cash tip so make sure to bring some!

The woman ripped the skin off the side of my toe and my nail is now infected and throbbing. She…read moresaid she was sorry, but this should NEVER happen. This place is a menace!