After relocating to DFW from the San Francisco area, I thought NexGen would be a great choice for…read morecontinuing to work towards my health and fitness goals. After researching Yelp for a new gym, I took advantage of the "free workout" (read: sales pitch) and ultimately decided to agree to a 25 session package after some haggling. Unfortunately, NexGen just didn't live up to my expectations for multiple reasons: 1. The service marketed to prospective clients is not delivered once the sale is closed. The training plan is not personalized, not shared with the client and often delivered by trainers that are not familiar with the client and their goals. Further, the initial baseline assessment, sold as part of the package, is billed as a training session. By agreeing to the training package, you should expect a trainer (often the same trainer, but not always) to push you through a general workout which is not designed for your needs and goals. 2. The trainers operate as though they are on a shot clock rather than focusing on truly coaching their clients. I don't think that this is on the trainers since I got the feeling that there is more focus on cranking out sessions, turning clients, and ending on time (early) to ensure the next session isn't impacted. For a discount trainer, I would say that this is fine, however NexGen is charging a minimum of $75/hr, a price that should command elite service and attention. 3. Questionable sales tactics and marketing. This is really what moved me to write this review. I went back and forth a few times, because the trainers are good here, and the service offering may work for some people. That said, I think it's important to point out that it's not a coincidence that NexGen has all 5 start reviews. They offer free sessions for reviews 5 star reviews!! One session for Yelp and an additional session for Google and Facebook. As someone who relies on the objectivity and quality of these reviews and ratings, I am appalled by this offer and the amount of people (with very few reviews) who have fallen for the tactic. Beyond the review issue, I just don't believe the value proposition is there for NexGen. If I had to summarize this training facility, I would do so by highlighting that it operates using a franchise, plug-and-play business model. I believe this approach conflicts with providing high-quality services, such as personal training. I think the trainers are talented and capable. However, the services and price point are misaligned. My advice: Look around and if you decide to give NexGen a try, don't be afraid to negotiate a bit before you sign (# of sessions and price/session).

NexGen in Southlake is great and I highly recommend it! I was hesitant in hiring a personal trainer…read moreat first because I was not sold on the progress I would make. However, after speaking to the owner, Justin, I decided to give it a shot. I am extremely satisfied with the results I received in two short months of working out with Nick. He listened to what I want out of the sessions and tailored a program just for me. Nick definitely pushed me to my limit, in a good way. Overall, I feel & look stronger and it has been a very positive experience. Give them a shot!